--- description: Review of CharmHealth Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CharmHealth | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Medical Billing Software](/directory/11/medical-billing-software/software) > [CharmHealth](/software/2974/charmehr) # CharmHealth Canonical: https://www.softwareadvice.co.uk/software/2974/charmehr Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/2974/charmehr?page=2) > CharmHealth is a comprehensive suite of healthcare solutions designed to streamline practice management, revenue cycle management, patient engagement, and telehealth services. The cloud-based products are utilized worldwide, emphasizing the importance of patient access to optimal care and providers' access to advanced technology. The platform accommodates both large physician groups and growing practices, ensuring a customizable and scalable HIPAA-compliant solution for practitioners. CharmHealth's electronic health records (EHR) system supports efficient care delivery, providing clinical tools to assist healthcare professionals while facilitating simplified access to visit summaries, treatment plans, and integrated AI tools. The patient engagement platform is built to promote prompt access to care, patient-provider interaction, and patient participation in their wellness journey. It provides appointment scheduling with key resources, such as rooms, IV chairs, and more. Other capabilities include secure document management to transition towards a paperless environment, role-based access control with automatic auditing, and secure messaging for communication between providers and patients. The platform also includes inventory management for medications and supplements, credit card processing for patient billing, and robust analytics and reporting capabilities. Additionally, it provides tools for patient check-in kiosks, real-time insurance eligibility checks, and patient account statement generation. These features support the seamless operation of healthcare practices, optimizing workflows and improving the patient experience. CharmHealth's offerings cater to independent clinics and large enterprises, providing access to analytics, billing, and insurance tools necessary for growth and timely reimbursements for services rendered. The solutions also include resources such as webinars, podcasts, and a blog series aimed at equipping users with valuable skills and insights. The platform's user-friendly, cloud-based nature allows providers to swiftly onboard and access only the tools and services that align with specific needs. \\ > > Verdict: Rated **4.2/5** by 151 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 151 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MedicalMine - **Location**: Pleasanton, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Usage Based (Free version available) - **Pricing Details**: CharmHealth offers 3 pricing plans: Free Plan - Limited to 50 encounters per month Encounter Plan- $0.50 per encounter per month (monthly minimum of $25) Provider Plan - $200 per month - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, American Samoa, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Bolivia, Brazil, Brunei, Cambodia, Canada, Chile, China, Colombia, Cook Islands, Ecuador, Falkland Islands and 67 more ## Features - AI Copilot - API - Access Controls/Permissions - Accounting - Activity Dashboard - Admissions Management - Alerts/Notifications - Analytics - Annotations - Appointment Management - Appointment Scheduling - Audit Trail - Automated Scheduling - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Cancellation Tracking - Care Plan Management - Charting ## Integrations (10 total) - DeepScribe - Fullscript - Health Cloud - MatrixCare Skilled Nursing Facility - Peeklogic Salesforce – Jira Connector - QuickBooks Online Advanced - Sfax - Twilio - Zoho CRM - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Medical Billing Software](https://www.softwareadvice.co.uk/directory/11/medical-billing-software/software) ## Related Categories - [Medical Billing Software](https://www.softwareadvice.co.uk/directory/11/medical-billing-software/software) - [Mac EMR & Medical Billing Software](https://www.softwareadvice.co.uk/directory/426/mac-emr/software) - [Pediatric Software](https://www.softwareadvice.co.uk/directory/12/pediatric-electronic-medical-records/software) - [Plastic Surgery Software](https://www.softwareadvice.co.uk/directory/442/plastic-surgery/software) - [iPad EMR Software](https://www.softwareadvice.co.uk/directory/14/tablet-pc-emr-medical-software/software) ## Alternatives 1. [Tebra](https://www.softwareadvice.co.uk/software/1329/kareo-billing) — 3.9/5 (1360 reviews) 2. [Fusion](https://www.softwareadvice.co.uk/software/395326/fusion-web-clinic) — 4.3/5 (708 reviews) 3. [athenaOne](https://www.softwareadvice.co.uk/software/1106/athenacollector-athenaclinicals) — 3.8/5 (907 reviews) 4. [RXNT](https://www.softwareadvice.co.uk/software/26627/rxnt-emr) — 4.3/5 (495 reviews) 5. [AdvancedMD EHR](https://www.softwareadvice.co.uk/software/1018/advancedmd-advancedemr) — 3.6/5 (463 reviews) ## Reviews ### "Charm EHR is an excellent choice" — 5.0/5 > **Laura** | *30 June 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: All the integrations within the EHR that are available to help streamline workflow. Ease of use and setup. > > **Cons**: It seems that patients cannot view their whole patient summary, only part of it. If patient is uploading documents, should be able to do without hitting ok to share. > > Very positive overall. Since I first started using years ago, they continue to make positive improvements. ----- ### "Great system, cost efficient, high value" — 5.0/5 > **Patricia** | *23 January 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: user friendly and multiple features with transparent pricing. They are always upgrading to include and offer more features on both provider and patient side. Great system integration as well. Easy setup and plenty of how to videos available on YouTube. > > **Cons**: Support could be a tad friendlier and engaging > > I have used for the past 3 years and absolutely love it. They are always upgrading to include and offer more features on both provider and patient side. Great system integration as well. ----- ### "Speech Pathology use of ChARM EHR" — 5.0/5 > **Patricia** | *27 July 2021* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: The best feature of this system is that it is HIPPA compliant, which is an absolute must for using this for teletherapy for speech and language. It is reliable and does not have any glitches that I can see. It is easy to switch from a full screen that you can pull up other language apps. It also has a great white board. > > **Cons**: I think the use of the white board could be expanded. > > My experience has been absolutely great\!\! This has been a real gift to me in being able to continue my speech therapy telepractice because it is HIPPA compliant. ----- ### "WARNING- ineffective computed engineering support if an issue arises\!" — 2.0/5 > **Tracy** | *3 November 2025* | Health, Wellness & Fitness | Recommendation rating: 1.0/10 > > **Pros**: Charged per note rather than monthly. Able to customize the appointment note, store documents to send to patients. > > **Cons**: Electronic controlled substance prescribing did not renew properly. Support completely ineffective. I have spend the past 3 months calling, emailing, chatting w/ AI- hours of communication to get this resolved. Mistake after mistake from Charm's engineers resulted in over 3 months of severe disruption to my practice. Ignoring requests, not emailing or calling back when I was told they would and still no appropriate response to the 3 months of disrupted service. No accountability, responsibility. > > Used Charm x 8 years- overall ok unless support is needed for an issue. Support w/ answering the phone and talking to an agent is offered but they often cant fix the issue, need an engineer, and this is where the breakdown occurs. Past 3 months controlled eRX issue on back end. Charm not fixing effectively. I would not recommend this. I would chose a different platform if I was starting over. I will update this if they correct the issue and provide fair response/compensation to the 3 months of disrupted service and hours of time I have spent reaching out for support. ----- ### "CharmHealth - One stop for all your medical needs." — 5.0/5 > **Yatra** | *26 November 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: CharmHealth is easy to use for small to medium clinics. It has very simple layouts which are easy to learn and understand. It is reliable when it comer to privacy as all the information is stored safely. As a student nurse i believe that patient privacy is very crucial and should be always maintained. Patient management through health history, reports, notes, summary, prescriptions are easy to add and update in CharmHealth. Patient portal is also very simple which helps them to access their own record easily. Staff can make, cancel and move appointments easily with just few clicks. While patient can also book their appointments online which helps to manage time. > > **Cons**: However, system slowdown is a problem that i have faced a few times. When i try to load big files and charts the system starts lagging which is quite frustrating. This problem can cause problem in big clinics when there is a rush time. Customer support help also can be better. As the support system takes a long time to reply sometimes. Moreover, CharmHealth is cheap but if the clinic requires more feature to enhance the platform it can become costly. > > Overall, i think CHarmHealth is very easy and cost-effective to use in small to medium clinics. It is easily accessible for both healthcare practitioner and the patient while managing their privacy and security. CharmHealth might lag few times during rush times and the customer service can take long to respond back. However, i personally love using CharmHealth and i have recommended it to my known doctors, RNs and RPNs. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/2974/charmehr?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/2974/charmehr) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data