--- description: Review of StoryPulse Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: StoryPulse | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [StoryPulse](/software/294564/storypulse) # StoryPulse Canonical: https://www.softwareadvice.co.uk/software/294564/storypulse > StoryPulse is an assessment and feedback platform that helps you gather customer feedback on products, services, or internal teams. Create engaging surveys and polls, encourage customers to make comments through additional questions, and sort results by alphabetical order. Users can utilize StoryPulse to mark specific questions as mandatory, collect customers’ responses and analyze them to monitor recurring trends or changes in consumers’ behavior. > > Verdict: Rated **4.3/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 4 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: FocalCXM - **Location**: Chantilly, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$3.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: StoryPulse is available across two pricing plans, as outlined below: Free: Available for free Global Edition: $3 per device per month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: India, United States ## Features - Ad hoc Reporting - Assessment Management - CRM - Communication Management - Content Creation - Content Management - Customer Experience Management - Customer Segmentation - Customisable Dashboard - Customisable Forms - Customisable Questions - Dashboard - Data Synchronisation - Drag & Drop - Employee Engagement Software - Engagement Tracking - Feedback Management - Gamification - Individualised Assessments - Learning Management ## Integrations (1 total) - Salesforce Sales Cloud ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software) ## Related Categories - [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software) - [Mobile Learning Tools](https://www.softwareadvice.co.uk/directory/3753/mobile-lms/software) - [Customer Experience Software](https://www.softwareadvice.co.uk/directory/4574/customer-experience/software) - [Learning Experience Platform (LXP) Software](https://www.softwareadvice.co.uk/directory/1487/learning-content-management-system/software) - [Reporting Tools](https://www.softwareadvice.co.uk/directory/4284/reporting-tools/software) ## Alternatives 1. [Typeform](https://www.softwareadvice.co.uk/software/324633/typeform) — 4.7/5 (945 reviews) 2. [Quizell](https://www.softwareadvice.co.uk/software/263635/quizell) — 5.0/5 (20 reviews) 3. [Pointerpro](https://www.softwareadvice.co.uk/software/158437/survey-anyplace) — 4.6/5 (271 reviews) 4. [Thought Industries](https://www.softwareadvice.co.uk/software/25991/thought-industries) — 4.6/5 (79 reviews) 5. [Synap](https://www.softwareadvice.co.uk/software/208669/synap) — 4.8/5 (32 reviews) ## Reviews ### "Best offline software" — 4.0/5 > **Verified Reviewer** | *15 June 2021* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Best thing about this software that you can use it offline. This software give you analysis and feedback about your content with all the details like how much time anyone spend on that content, how many page they read and other details. It helps you to get offline customer survey, assessment and data capture. > > **Cons**: They can make it more customizable so everyone use it as per their requirement. > > Best thing this software work offline so you don't have to worry for Net connection or network issue. It will also give you analysis and help you to do offline survey as well. ----- ### "Super Good - user Orientated." — 4.0/5 > **Soledad** | *14 July 2020* | Pharmaceuticals | Recommendation rating: 8.0/10 > > **Pros**: What i like the the most is about how it has been designed to be user orientated. > > **Cons**: I think it would be good to increase visibility to app administrators about the architecture design decided. ----- ### "Story Pulse review" — 4.0/5 > **Adrian** | *10 July 2020* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: The product was easy to use, support given was great. Knowledge of features was transfered just in time. > > **Cons**: User interface had some dashboards but those were not customizable by admins. You have to request updates to Focal employees. ----- ### "Responsive and helpful" — 5.0/5 > **David** | *14 July 2020* | Management Consulting | Recommendation rating: 8.0/10 > > **Pros**: Customer support and willingness to work with us to get exactly the right features. > > **Cons**: Initially, it was challenging to get the reporting, but we worked through together. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/294564/storypulse) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data