--- description: Review of ShadowProtect Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ShadowProtect | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Business Continuity Software](/directory/4137/business-continuity/software) > [ShadowProtect](/software/293416/shadowprotect) # ShadowProtect Canonical: https://www.softwareadvice.co.uk/software/293416/shadowprotect Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/293416/shadowprotect?page=2) > ShadowProtect is a software solution that provides backup and disaster recovery for physical or virtual servers, laptops and desktops. The software allows users to recover their Windows IT environment anywhere and anytime, and from any type of disaster. It also offers features such as automation, visualization and many more. > > Verdict: Rated **4.4/5** by 31 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 31 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Arcserve ## Commercial Context - **Starting Price**: US$99.95 - **Pricing model**: Per Feature - **Pricing Details**: Includes 1 year maintenance. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Alerts/Notifications - Backup Scheduling - Backup and Recovery - Cloud Backup - Compression - Continuous Backup - Data Replication - Disaster Recovery - Encryption - Event Logs - Incremental Backup - Remote Server Options - Scheduling - Secure Data Storage - Server Monitoring - Web Access/Restoration ## Support Options - Chat ## Category - [Business Continuity Software](https://www.softwareadvice.co.uk/directory/4137/business-continuity/software) ## Related Categories - [Business Continuity Software](https://www.softwareadvice.co.uk/directory/4137/business-continuity/software) - [Server Management Software](https://www.softwareadvice.co.uk/directory/4570/server-management/software) - [Backup Software](https://www.softwareadvice.co.uk/directory/4294/backup/software) ## Alternatives 1. [IDrive](https://www.softwareadvice.co.uk/software/261822/idrive) — 4.6/5 (1200 reviews) 2. [Salesforce Backup](https://www.softwareadvice.co.uk/software/363972/salesforce-backup) — 4.8/5 (80 reviews) 3. [Cove Data Protection](https://www.softwareadvice.co.uk/software/171880/solarwinds-backup) — 4.7/5 (217 reviews) 4. [NAKIVO Backup & Replication](https://www.softwareadvice.co.uk/software/423720/nakivo-backup-and-replication) — 4.8/5 (457 reviews) 5. [SqlBak](https://www.softwareadvice.co.uk/software/201592/sqlbak) — 4.8/5 (44 reviews) ## Reviews ### "Great Backup for small business and enterprise server systems." — 5.0/5 > **Kevin** | *2 April 2018* > > **Pros**: Tons of features Image management options Multiple back schemes make solutions for most storage requirements Very reliable Great reports Works with several different online backup providers > > **Cons**: Its not cheap, but you get what you pay for. takes a little time to learn the ins and outs of it. Interface isn't the prettiest in the world. ----- ### "Although a bit more expensive than similar backup software, ShadowProtect checks all the boxes." — 4.0/5 > **Verified Reviewer** | *8 March 2018* | Recommendation rating: 7.0/10 > > **Pros**: ShadowProtect is a great piece of software. The main draws of this backup utility, are that you can encrypt your backups (which helps comply with HIPAA and other various laws), and perform a virtual boot from the backup media if your server/PC goes down. It's pretty amazing to be able to right-click the file that the backup creates, select "virtualboot", and have a working server up and going in 10 minutes or so. Pretty much a Disaster Recovery dream > > **Cons**: This software is expensive\!\! You can get the same functionality from something like Acronis, at a fraction of the cost. But I think ShadowProtect was one of the first that could virtualize. It's a great product, but there are other cheaper options. > > The ability to virtual boot a server from a backup, to get a client back up and going while their true server gets replaced. ----- ### "Quality and Support has decreased" — 3.0/5 > **Bjoern** | *27 November 2018* | Computer Networking | Recommendation rating: 5.0/10 > > **Pros**: It's a great product when it works. Reliable backups with flexible restore options. > > **Cons**: The software has many bugs and unexpected issues that make the backups less reliable. We've been spending too much time troubleshooting issues, calling support and often not finding a real fix other than a temporary workaround. The support is really lacking. The response time is horrible. By the time most tickets are responded, you've lost 2-3 days of backups. Restoring full machines is also a painfully slow process unless you can do an instant restore to a VM that reads from the backup storage. Each machine has to be setup with ShadowProtect individually which takes a lot of time. The uninstall of the product fails in most cases and requires a painful procedure to rip out the rest. > > This used to be a great and reliable software but we've found ourselves spending more time to fix and troubleshoot issues than we should. If every day backups stop working somewhere, I loose confidence in the product. There's other players that offer the same or more features for half the cost and have much more responsive support and less issues. ----- ### "Backups you can trust" — 5.0/5 > **David** | *21 February 2019* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: My favorite feature is backing up throughout the day without interfering with production > > **Cons**: Recovering part of a drive (less than everything, but more than 1 folder) can be challenging, especially if you are trying to keep specific security settings in place. > > With ShadowProtect we are able to backup servers throughout the day. We no longer need to schedule backup windows for each server to avoid flooding a NAS with several backups at the same time. This also means that nights can be devoted to maintenance without interrupting critical backups. ----- ### "It just works" — 4.0/5 > **Verified Reviewer** | *27 November 2018* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Easy to setup, clear but informative interface. Plenty of different ways to backup and types of media that data can be backed up to. Can backup physical machines and also virtual applicances. > > **Cons**: Great for Standalone Physical devices, prefer another product for virtual applicances but that's purely on my preference. Pain having to install imagemanager to manage the backups would be better install 'All in One product' ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/293416/shadowprotect?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/293416/shadowprotect) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data