--- description: Review of Tridion Docs Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Tridion Docs | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Content Management Systems](/directory/4543/cms/software) > [Tridion Docs](/software/292997/sdl-global-ams) # Tridion Docs Canonical: https://www.softwareadvice.co.uk/software/292997/sdl-global-ams Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/292997/sdl-global-ams?page=2) > Streamlining global enterprise use cases with intelligent content management, Tridion Docs provides granular content management capabilities to enable information findability, content accuracy, SME collaboration with real-time updates, and regulatory requirements in complex business environments. It includes easy web-based authoring, reviewing, versioning, translation, and publication management underpinned by the DITA XML standard. Tap into an ecosystem of connectors and integrations. > > Verdict: Rated **4.1/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 11 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: RWS Holdings - **Founded**: 1992 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact SDL for pricing details - **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English, French, German, Italian, Japanese, Spanish, Traditional Chinese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 197 more ## Features - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Configurable Workflow - Content Library - Content Management - Content Publishing Options - Customisable Branding - Customisable Templates - Customizable Fields - Data Import/Export - Document Classification ## Integrations (4 total) - Fluid Topics - Microsoft SharePoint - PoolParty Semantic Technology Suite - Veeva Vault ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Content Management Systems](https://www.softwareadvice.co.uk/directory/4543/cms/software) ## Related Categories - [Content Management Systems](https://www.softwareadvice.co.uk/directory/4543/cms/software) - [Knowledge Management Software](https://www.softwareadvice.co.uk/directory/1884/knowledge-management/software) - [Document Management Software](https://www.softwareadvice.co.uk/directory/722/document-management/software) - [Enterprise Content Management Software](https://www.softwareadvice.co.uk/directory/3485/enterprise-content-management-system/software) ## Alternatives 1. 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[Wix](https://www.softwareadvice.co.uk/software/159592/wix) — 4.4/5 (10606 reviews) ## Reviews ### "Application managers review" — 4.0/5 > **Verified Reviewer** | *13 September 2024* | Machinery | Recommendation rating: 8.0/10 > > **Pros**: - integrations - governance - dynamism - draft possibilities > > **Cons**: - not so intuitive interfaces/filtering for translation jobs - Event logging in detail > > Quite good as an application manager regarding the support, too. ----- ### "Third year with Tridion Docs" — 5.0/5 > **Martin** | *11 September 2024* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10 > > **Pros**: We appreciate that we can conduct review in Collective Spaces and track changes as well as the comments from reviewers in Tridion Docs. Not having to create a separate publication for reviewing purposes saves a lot of time. > > **Cons**: Depending on what system or software you are transitioning from, it can be challenging to adopt the DITA standard. > > So far so good. The system is quite intuitive if you have previous experience of CCMS's. We like that RWS uses local partners that can help with implementation and support, as well as providing support via RWS professional services if needed. ----- ### "Good choice for a limited content scope?" — 3.0/5 > **Pia** | *12 September 2024* | Farming | Recommendation rating: 5.0/10 > > **Pros**: - Clear overview working in the system - Easy to set up - Good support from implementation to response on support tickets > > **Cons**: - Stuck in publication paradigm - Much to manual process for triggering translations - Seems the system has a hard time with large volumes of content > > Good people to cooperate with, however the system is not so flexible when it comes to changes to the things that would help us scale up our work. ----- ### "An appreciated tool with need to improve compliance to regulated industries" — 4.0/5 > **Jenny** | *11 September 2024* | Medical Devices | Recommendation rating: 7.0/10 > > **Pros**: The version handling and the bridge between the desktop tools and the XML editor that makes it easy to handle. > > **Cons**: The lack of audit trails. The lack of an overview of translation status for all languages. > > My team is very happy to have moved to structured content handling and we find it easy to use the tool and the RWS support team is very quick to answer questions and help us when we encounter issues. ----- ### "A good enterprise solution at a high cost" — 4.0/5 > **Gabriel** | *4 September 2024* | Food Production | Recommendation rating: 8.0/10 > > **Pros**: A capable and stable core system that can be configured and customized. > > **Cons**: The cost is very high and the reliance on Client tools that need to be installed on the users local machines feels a bit dated. > > Overall a stable system that meets the needs of a large multi-national enterprise. The support from RWS is very professional and knowledgeable. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/292997/sdl-global-ams?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/292997/sdl-global-ams) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data