About Fiix

Fiix is a cloud-based computerized maintenance management system (CMMS) that helps businesses organize their maintenance departments, get on top of maintenance backlog, and work towards preventive maintenance. The CMMS helps manage work orders and physical assets, schedules, tracks maintenance and keeps detailed records of asset performance and maintenance history. Other features include inventory tracking, parts and supplies management, an interactive calendar, printable QR codes for asset tagging, customizable reports, multi-site management, ERP integrations and more. Fiix is a web-based solution, aiding in setup and automatic updates. All users also get access to the Fiix mobile app, which puts the CMMS into the hands of technicians in the field. The system is compatible with Mac and Windows operating systems and any iOS or Android mobile device.
Fiix Software - Fiix dashboard view
Fiix Software - Fiix equipment information
Fiix Software - Fiix manage facilities
Fiix Software - Fiix manage work order backlog
Fiix Software - Fiix add user
Fiix Software - Fiix track work orders
Fiix video
Fiix Software - Fiix dashboard view - thumbnail
Fiix Software - Fiix equipment information - thumbnail
Fiix Software - Fiix manage facilities - thumbnail
Fiix Software - Fiix manage work order backlog - thumbnail
Fiix Software - Fiix add user - thumbnail

Fiix pricing

Fiix has a free version and offers a free trial. Fiix paid version starts at US$45.00/month.

Starting Price:
US$45.00/month See pricing details
Free Version:
Yes
Free trial:
Yes

Alternatives to Fiix

Fiix Reviews for UK Users

Feature rating

Value for Money
4.4
Functionality
4.2
Ease of Use
4.3
Customer Support
4.4
5 reviews of 632 View all reviews
Lillian
Lillian
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 17/11/2023

Fiix is the best maintenance management software

The program has significantly improved our maintenance efficiency and reduced equipment downtime. The user-friendly interface has made it easy for our maintenance team to adopt and integrate into their daily workflows.

Pros

Fiix has become an indispensable tool for our maintenance management. The program's user-friendly interface and intuitive design stand out. I appreciate the ease with which we can schedule and track maintenance tasks, ensuring equipment reliability and minimizing downtime.

Cons

More advanced analytics tools and customizable reporting options would provide deeper insights into maintenance performance.

Kellie
  • Industry: Food Production
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 08/10/2024

Simple Review

The ease of use is nice even for the non-computer savvy technician and we enjoy the convenience of the mobile app. The tracking of material usage and ease of reporting on spend and equipment usage.

Pros

The ease of use and that it encompasses multiple modules to collect data for a complete picture.

Cons

The reports. I find that the reports are the weak link in that they usually do not pull all data. I need to learn more about analytics to see if this improves the issue.

Alternatives Considered

Limble CMMS and MaintainX

Reasons for Switching to Fiix

With the multiple modules I knew it would give us a true cost of asset
ROSS
  • Industry: Import & Export
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 12/12/2024

Fiix CMMS software review

The team is great, there have been issues but all can be resolved with good people.

Pros

The support team is the best. We have been using the software 2 years and now have a good solution.

Cons

The CMMS process is difficult and any CMMS system is time consuming and tedious,

Alternatives Considered

Limble CMMS

Reasons for Choosing Fiix

Tabware was a very poor system and old technology

Switched From

Agility

Reasons for Switching to Fiix

Relationship with Rockwell was the driving factor
Verified Reviewer
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
2
Customer Support
1

1
Reviewed on 09/11/2023

Buyer beware, review your contract.

Pros

it works for what for the most part, you get what you paid for.

Cons

You are tied to a yearly contract and they can change terms at their convenience without proper communication. Good luck trying to get someone on the phone unless is to sell you the software, customer service is lacking. They say you can change the number of licenses but try to downsize and you have to wait a year. If you try to cancel it has to be 90 days before your renewal (it used to be 60).

Jeff
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 08/10/2024

Amazing CMMS and Highly Recommend

My overall experience with Fiix has been amazing. The customer service that is provided is second to none and is why I believe Fiix has set itself above the competition. They are quick to respond and stay with you until you are satisfied with the solution. One other aspect that I appreciate with Fiix is how they continue to evolve and add new and exciting features to the CMMS. They do their best to offer cutting edge technology to help each customer make the most out of their CMMS. I could not be happier with my time and experience with Fiix.

Pros

Fiix is very easy to use for our mechanics which has been great for us. Our mechanics are not overly computer savvy so having a system built where it does not take a lot of mouse clicks to open a WO, update it and close it has been tremendous for us. No longer do we have to use pen and paper to find and sort through our old WO's. With all of our maintenance records stored in one easy and accessible location our speed and efficiency has improved drastically.

Cons

The reports and charts are a function where there is opportunity for Fiix to grow. There are some simple charts (like specific assets out of specific locations) that are not present, and it is not easy or intuitive to build these myself.

Alternatives Considered

Fleetio

Reasons for Choosing Fiix

We needed a system that could grow with us and scale to the size we were headed. We were not all that thrilled with what Verizon Connect could offer us in comparison to what Fiix could.

Switched From

Verizon Connect

Reasons for Switching to Fiix

Fiix was able to show specifically how they could help us grow and become more efficient and streamline our processes.

Response from Rockwell Automation

Hi Jeff, thank you very much for your detailed review! We're glad that Fiix's features, especially our work order modules has been a tremendous help for your team. Also pleased to hear your positive experience with our customer support team. Thank you for your feedback on the reports and once again, we appreciate you sharing your thoughts.

Replied 26/11/2024

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