Workable

Pros

The customization of the system has been very useful, along with the speed of customer support when there is a query.

Cons

The inability to change a department when the requisition has been raised as a draft could be a fix which would make life a lot easier.

Alternatives Considered

Reasons for Choosing Workable

Switched From

Reasons for Switching to Workable

Pros

Workable has a great user interface and working in the program is very intuitive. It's links to free job board advertising and rankings in SEO. It's integration with Google suite. They are continuously developing new features for enhanced customer experience and functionality. Very reliable uptime.

Cons

Hmm, not much I can think of, but I have noticed that when a job is unarchived for cloning purposes, it appears on the internal referral platform even though it is not published. It can only be removed if the job is archived. This also applies to all other jobs that are unarchived and not published.

Alternatives Considered

Reasons for Switching to Workable

Pros

Recruitment module very well polished. Fast customer support.

Cons

The people administration module requires further development. Additionally, certain features should be included at the same pricing as other Software as a Service (SaaS) offerings. It is unreasonable to incur additional costs for the performance module instance. When we used Sage this was already included in our pack and price fairly.

Pros

The support, engineering and product team have an iterative mindset which is needed in product/ SaaS business. In my 18 years of recruitment experience both in house and agencies, i have done more than 20 ATS demo - i really think Workable is great tool!

Cons

Its designed for in-house but they are several ways/ alternatives to make it work effectively for agencies. Mobile recruiting is not 100% there. I now run my own recruitment firm - I am always on the go, I need the full version of workable browser on my mobile.

Their browser is slightly laggy even though my wifi is at a very fast speed.

Alternatives Considered

Reasons for Switching to Workable

Pros

Workable is visually appealing, user friendly and so easy to manage.

Cons

It's such a good system with such amazing customer support that honestly I just wish that it was a full HRIS system instead of just an ATS. I guess if I was being nitpicky I'd make a more robust custom application but honestly it's pretty darn good.

Alternatives Considered

Reasons for Choosing Workable

Switched From

Reasons for Switching to Workable

Pros

I love almost everything about Workable.
Ease of use. Candidate profiles are clear. Assessments were a nice basic addition. AI powered features is something we are starting to also use gradually. Support team is also fast and responsive.

Cons

Scorecards need to be more customizable (along with rating, scores).
Candidate experience questionnaires per stage.
General speed of product evolution could be faster.

Alternatives Considered

Reasons for Switching to Workable

Pros

A fantastic selection of new products and features keeps me constantly updated. The intuitive interface makes navigation seamless, and the customer support team is always efficient and responsive.

Cons

The AI Assistant is still in development. To enhance its accuracy, it needs the capability to analyze resumes thoroughly. Additionally, it should be able to review responses to application form questions for a more comprehensive evaluation.

Alternatives Considered

Reasons for Switching to Workable

Pros

・Easy to use, add team members, move forward with candidates and reject on a need basis. Templates are all encompassing and the sourcing feature is strong.

Cons

・Can not control the time offer letter is sent out. It seems there are times when the offer letter is sent out hours after we have approved - this is not a great candidate experience.

Pros

Very easy to use and a lot of key features that make my recruiting job so much easier.

Cons

Not able to batch send resumes to a manager who doesn't want to utilize Workable.

Pros

All-in-One Hiring Solution – Manages job postings, applicant tracking, and interviews in one place
Integration Options – Connects with job boards, HR systems, and other tools
User-Friendly Interface – Easy to navigate for both recruiters and hiring managers

Cons

Limited Customisation – Some users find restrictions in tailoring workflows and reports to specific needs

Pros

What I like most about Workable is that it is intuitive and easy to use. We do very little training when we add employees to use the system. I also like how the system saves what I've been working on and can return to my notes without having to start over from the beginning.

Cons

Right now, there is nothing that I would complain about or change with Workable.

Alternatives Considered

Reasons for Choosing Workable

Switched From

Reasons for Switching to Workable

Pros

Job Board Integration: We get tons of organic applicants just by posting jobs through Workable. It saves us time and means we don’t have to pay for extra job boards or sourcing tools.

Self-Scheduling: For a team without recruitment coordinators, the self-scheduling tool is a lifesaver. It makes booking interviews so much easier.

AI Sourcing: I’m using AI sourcing more and more. Sometimes the perfect candidate is already sitting in your ATS—you just need to find them!

Cons

I’d love the option to export reports in Excel. The current formats, PDF and CSV, aren’t great for analysis, so I end up having to convert them after downloading

Pros

It's user friendly. Any once can learn it quiclkly.

Cons

Payroll management, I like less because it's bit confusining.

Pros

Easy to use and implement along with variety of features

Cons

The features are a bit scattered and can be worked on

Pros

Easy to setup job description and its new AI feature is superb

Cons

If you accidentally move a candidate it was hard to revert that change back

Pros

Workable is a very easy platform to use to help you find the right candidate for the job postings you have for your organization. It always makes me easy to manage the hiring process for our department.

Cons

Nothing notable comes to mind. I feel like Workable is very user friendly.

Pros

Great for recruitment and hiring! Easy to post and search for people.

Cons

Has a bit of a learning curve getting started.

Pros

I love that is very different from other products in the market.

Cons

Nothing really! Works very well with our team

Pros

Easy to publish to social media and easy to track applications

Cons

The texting is bad and it is difficult to identify duplicate candidates

Pros

Everything, The easy use of the product and the way things are labeled.

Cons

Sometimes we double up the candidates on different job roles, but so far none.

Pros

I like that I am able to review candidates from my phone or desktop, that I am able to leave comments and feedback and rate candidates right from the system, and that it has lots of bulk features like emailing in bulk and communicating with candidates via email and text. I also like it that we can post to different countries.

Cons

The main thing I do not like about this system is that its integration features do not always work, I just found out that although Checkr, a background check software that conducts background checks all over the world is able to do this, it does not integrate fully with Workable as they claim it does, so you can only send a background check request through Workable for US candidates but not for international candidates. There are many things that are not customizable and are easily accommodated with other systems I have used in the past, like the requisition fields. You also cannot store your in-house job description templates in Workable, you can only either cut and paste or use them from Workable job descriptions. The number one thing, I am very disappointed with is their customer support, it is terrible, they take days to answer, although their salespersons claimed that customer support is 24/7, this is not true and it is false information. You do not have 24/7 customer support over the phone, email, or live chat. Phone line, nobody answers EVER, email expect no response or at least a day or 2 wait. Chat is the only way you may have faster service. But their agents are not very helpful nor knowledgeable of the process. I used Paylocity in the past which is not just an ATS but HRIS all in one, and their customer support is exceptional, you always get an answer and anyone that you reach out to is very knowledgeable of the product, Workable can learn a lot from it.

Pros

Workable is definitely what every talent acquisition specialist need for their talent pipeline. its easy to navigate and contains suitable features that are effectively in their functions such as the job posting, candidates profile and application tracking.

Cons

I think workable has to work more on the interaction between add comments to a candidate's profile and sending them email. It is easy to send emails candidates when actually the intended purpose was to add comments.

Alternatives Considered

Pros

The collaborative options are limitless, and the UI is simple to use. It offers all the information necessary, to begin with, reporting and visualizations, and understanding the fundamentals of the hiring strategy and recruiting metrics. Additionally, it offers incredible interfaces with LinkedIn, job boards, mobile apps, and many others.

Cons

I wish Zoom or other virtual conferencing services were compatible with the platform for scheduling interviews. Emails from your inbox do not automatically sync or appear right away on Workable. Once a candidate receives an offer letter, the workable's functionality is finished.

Pros

Compared to other ATS solutions, workable makes it simple to organise interviews.
Workable is also incredibly easy to use.
The best aspect is the division of candidates into stages.
When uploading resumes, it can be useful to search for duplicate profiles.
The workable can be connected to any website that posts jobs.
All recruiters can benefit greatly from this ATS.

Cons

At this point, everything appears to be in order for me to utilise because I believe all the functions are available and are being added on.

Pros

Workable has a simple, clean layout that was easy to customize and train my team on. It did exactly what we needed it to do and allows for a good deal of customization for our somewhat-unique hiring process.

Cons

The sales team are vultures. We planned to renew our contract after one year, and confirmed so via *email*. After some discussion, we realized we were probably overpaying; we included People Search in our initial contract (which is terrible and doesn't work reliably at all). We asked our sales rep, [SENSITIVE CONTENT HIDDEN], if we could remove that from our invoice, and were told we already had "a grandfathered deal" and should be glad we weren't paying more. The tone was downright rude.

Because we don't need anything too complicated, we decided to move to another ATS with a slightly lower cost. When Workable sent us the invoice to renew, we notified them that we would not be doing so- 2 weeks before contract expiration. [SENSITIVE CONTENT HIDDEN] *so rudely* replied that my verbal acknowledgement a month before was binding, and that we were stuck with another year. Obviously, we're fighting that, but it's really shocking that Workable is more interested in roping customers into contracts than understanding why they want to leave in the first place.