--- description: Review of Promptchat Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Promptchat | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [Promptchat](/software/291175/promptchat) # Promptchat Canonical: https://www.softwareadvice.co.uk/software/291175/promptchat Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/291175/promptchat?page=2) > Promptchat is a customizable chatbot builder platform designed to help hosting companies and businesses wanting to keep data in-house. The platform offers both a cloud-hosted plan and a downloadable perpetual software option that can be hosted on any VPS or dedicated server. The centerpiece of Promptchat is a private-label chat hosting server, equipped with a white-labeling dashboard. This feature empowers users to launch branded chatbot service provider businesses with the company's domain. Organizations can customize logos, hyperlinks, and even user interface colors. Its product, WhatsApp shop, leverages the WhatsApp Cloud API by Facebook and enables businesses to create a comprehensive shopping cart on WhatsApp number, complete with seamless online payment processing via Stripe and a built-in order management facility. One of the highlights of Promptchat is the built-in visual drag \& drop style, no-code chatbot builder. Additionally, it offers direct integration with the OPENAI chatGPT platform, allowing users to choose between manually building chatbots on various channels like SMS, WhatsApp, FB Messenger, Instagram, Viber, and Telegram, or utilizing a ChatGPT account with personalized content. With the Promptchat Chat Broadcaster module, users can send single or mass marketing messages, including chatbots, to all supported integration channels, such as SMS, WhatsApp, FB Messenger, Instagram, Viber, and Telegram contacts. Promptchat also helps administrators handle incoming messages and unify all business messaging into one shared team inbox, regardless of the chat channel. Users can add tags, share, and add notes to incoming SMS, WhatsApp, Instagram, FB, or live website chat messages. Our powerful search feature ensures you can find and filter chats within seconds. Promptchat's drag \& drop-style visual conversation flow builder, with no coding capability, allows users to create chatbots. The live human takeover facility allows users to upsell clientele and provide customer service. Upon signing up, agencies can leverage various benefits, including using support chatbots and live chat on company website(s), bundling chat client software with services, offering branded chatbot services as freebies or bonuses, launching SMS, WhatsApp, Instagram, and Facebook marketing campaigns, and creating custom chatbots for delivery on FB Messenger, Viber, Telegram, and WhatsApp. Promptchat also offers seamless external authentication (Single Sign-On), enabling third-party CRM and other online systems integration. Software developers and system integrators can utilize built-in API / Switch and Code executor modules, providing infinite possibilities for dynamic integrations. As Promptchat originated as a live chat service provider, it offers all live chat features, including real-time visitor tracking, proactive chat invites, multi-operator chat, and tag and share live chats. > > Verdict: Rated **5.0/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 6 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Promptchat ## Commercial Context - **Starting Price**: US$2,680.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: $20 Per chat operator seat per month. No Limits on impressions, messages usage. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise) - **Supported Languages**: English, Finnish, Hebrew, Hungarian, Portuguese, Spanish, Ukrainian - **Available Countries**: Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia and 157 more ## Features - API - CRM - Chatbot - Live Chat ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Conversational AI Platforms](https://www.softwareadvice.co.uk/directory/4010/conversational-ai-comparison/software) ## Alternatives 1. [UChat](https://www.softwareadvice.co.uk/software/335425/uchat) — 4.9/5 (73 reviews) 2. [Fathom](https://www.softwareadvice.co.uk/software/423207/fathom) — 5.0/5 (807 reviews) 3. [Denser AI](https://www.softwareadvice.co.uk/software/442914/denser-ai) — 5.0/5 (31 reviews) 4. [Glassix](https://www.softwareadvice.co.uk/software/419790/glassix) — 5.0/5 (103 reviews) 5. [Botsonic](https://www.softwareadvice.co.uk/software/436579/botsonic) — 4.8/5 (80 reviews) ## Reviews ### "Promptchat Experience as Non tech professional" — 5.0/5 > **Mani** | *17 April 2025* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Easy to use chat bot and drag and drop concept. Within shorter period of time able to build chat bot > > **Cons**: User interface, if possible to improve a bit more, it will be greater solution in the market > > Easy to use drop and drag concept, it makes non tech personal to onboard with promptchat ----- ### "Otimo para revenda" — 5.0/5 > **Thiago** | *17 April 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Preço e praticidade de uso, e tudo tem explicação para utilizar > > **Cons**: não tem oque falar, pois estou começando ----- ### "Awesome product\!" — 5.0/5 > **Carlos** | *16 August 2024* | Internet | Recommendation rating: 3.0/10 > > **Pros**: The ability to include whitelabel and so many channels > > **Cons**: Different grid views and perhaps adding custom views and reports > > Nice\! Very nice platform. I would love to see what they will include next ----- ### "Toda empresa precisa ter\!" — 5.0/5 > **Matheus** | *13 August 2023* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: A facilidade de configurar os sistema, tudo muito simples e objetivo. Eu não precisei de ajuda do suporte, em poucas horas já estava com meu atendimento funcionando. > > **Cons**: Falta adicionar etiquetas para você personalizar até onde seu futuro cliente chegou e assim poder fazer propagandas direcionadas > > Eu gostei muito do sistema, Eu acho que toda empresa que preze pelo atendimento ao cliente deveria ter. Ajuda muito no dia a dia e sem falar que o cliente não fica esperando. ----- ### "Worth of every dollar. Easy to use. Great product\!" — 5.0/5 > **Razman** | *24 October 2023* | Civil Engineering | Recommendation rating: 10.0/10 > > **Pros**: Promptchat is an exceptional AI chatbot builder. Its user-friendly interface, extensive customization options, and robust AI capabilities make it a standout choice for creating chatbots. The platform’s flexibility enables users to build chatbots for various applications, from customer support to marketing. > > **Cons**: My least favorite aspect of Promptchat perhaps its limited integration with CRM systems. But surely this isnt big issue. Overall i love the product. > > Opportunities to create efficient and effective chatbots with ease. Its adaptability and powerful AI capabilities position it as a valuable tool for enhancing customer engagement and streamlining operations. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/291175/promptchat?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/291175/promptchat) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data