--- description: Review of NorthRow Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: NorthRow | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [AML Software](/directory/4335/aml/software) > [NorthRow](/software/286825/northrow) # NorthRow Canonical: https://www.softwareadvice.co.uk/software/286825/northrow > NorthRow is a cloud-based digital transformation platform that helps compliance teams to streamline their processes, eliminate manual coordination and errors, and improve visibility. The NorthRow cloud solution removes the need for manual KYC/B and ID\&V checks and provides an automated solution for onboarding customers and employees faster than ever before. > > Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Contego Solutions ## Commercial Context - **Pricing model**: Per Feature - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Ireland, United Kingdom ## Features - AML Compliance - API - Activity Monitoring - Alerts/Escalation - Audit Trail - Background Screening - Behaviour Tracking - Case Management - Compliance Management - Compliance Tracking - Configurable Workflow - Data Capture and Transfer - Data Verification - Document Management - Document Storage - For Banking - Fraud Detection - Identity Verification - Monitoring - Onboarding ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [AML Software](https://www.softwareadvice.co.uk/directory/4335/aml/software) ## Related Categories - [AML Software](https://www.softwareadvice.co.uk/directory/4335/aml/software) - [Fraud Management Software](https://www.softwareadvice.co.uk/directory/4642/financial-fraud-detection/software) - [Risk Management Software](https://www.softwareadvice.co.uk/directory/4423/risk-management/software) - [Compliance Software](https://www.softwareadvice.co.uk/directory/4363/compliance/software) - [Identity Management Software](https://www.softwareadvice.co.uk/directory/4549/identity-management/software) ## Alternatives 1. [Plaid](https://www.softwareadvice.co.uk/software/179020/plaid-for-lending) — 4.4/5 (95 reviews) 2. [Persona](https://www.softwareadvice.co.uk/software/393949/persona) — 4.8/5 (26 reviews) 3. [Veriff](https://www.softwareadvice.co.uk/software/317087/veriff) — 4.7/5 (3 reviews) 4. [IDnow](https://www.softwareadvice.co.uk/software/483444/IDnow) — 5.0/5 (1 reviews) 5. [Ondato](https://www.softwareadvice.co.uk/software/318589/ondato) — 4.8/5 (13 reviews) ## Reviews ### "Northrow is a capable and useful tool to use" — 4.0/5 > **Michael** | *14 September 2022* | Investment Management | Recommendation rating: 8.0/10 > > **Pros**: It was easy to integrate into our business and to use from day one. The features are straightforward to use and the results are efficient to analyse. > > **Cons**: When we add comments to each client search and then extract the pdf report the comments do not come out on the report. We have mentioned this process improvement before and were told that this would be incorporated but to this day there has been no improvement. What is the purpose of having the ability to write notes and comments which do no get reflected on the due diligence report? When also conducting an AML check against a company that has three beneficial owners. The report will show results against the three beneficial owners but it is not grouped up. So you are constantly looking up and down the report to see the results. It would be far more efficient to have the ability to group results under each respective individual to then analyse the results. Again as a firm we have suggested this process improvement but still no change. You also need to include all the years of birth from 1900. Currently it has 1900 and then jumps to 1922. The years 1901 to 1921 are missing. We recently had a client who was born in 1920 and we were unable to conduct an AML search on their name as we didn't have the ability to select 1920 as a year of birth. Your support team had to do a manual check from their side but this process took well over two weeks to resolve. This was not efficient with regards to meeting our SLA's and in terms of treating our clients fairly. > > Generally the experience is a good once but I have suggested process improvements above. Northrow is a very easy system to use but you do need to evolve and become more efficient to your client's needs and requirements. ----- ### "NorthRow is a Terrific Solution That We Recommend to Everyone" — 5.0/5 > **Kevin** | *21 September 2022* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Everything - a superior product. We especially like the quantification, which enables our automated fraud-detection processes. > > **Cons**: We haven't had any problems with NorthRow, and when we have questions, the customer service is terffic. > > NorthRow has enabled us to undertake the kind of fraud and bad-actor risks, particularly in an automated fashion. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/286825/northrow) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data