--- description: Review of Kore Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kore | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [Kore](/software/286738/kore-ai-bots-platform) # Kore Canonical: https://www.softwareadvice.co.uk/software/286738/kore-ai-bots-platform Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/286738/kore-ai-bots-platform?page=2) > Kore.ai is an on-premise and cloud-based conversational AI platform that helps businesses across airlines, healthcare, telecom, banking, insurance, retail, and other industries automate customer interactions via a unified portal. The platform enables organizations to streamline communication with clients and customers across voice and digital channels. Kore.ai enables enterprises to design, create, launch, host and manage artificial intelligence (AI)-enables virtual assistants. It offers a host of features such as analytics, bot lifecycle management, developer collaboration, task execution framework, digital forms, conversational designer and more. > > Verdict: Rated **4.4/5** by 17 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 17 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kore.ai - **Location**: Orlando, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$500.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Please visit https://kore.ai/contact-us/ - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 173 more ## Features - AI/Machine Learning - API - Business Process Automation - Chatbot - Code-free Development - Contextual Guidance - For Developers - For Sales Teams/Organizations - Intent Recognition - Live Chat - Multi-Channel Communication - Multi-Language - Natural Language Processing - Personalisation - Pre-Configured Bot - Reporting/Analytics - Sales Activity Management - Sentiment Analysis - Speech Recognition - Speech Synthesis ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Chatbot Software](https://www.softwareadvice.co.uk/directory/3923/chatbot/software) ## Related Categories - [Chatbot Software](https://www.softwareadvice.co.uk/directory/3923/chatbot/software) - [Virtual Assistant Tools](https://www.softwareadvice.co.uk/directory/4488/virtual-assistant/software) - [Conversational AI Platforms](https://www.softwareadvice.co.uk/directory/4010/conversational-ai-comparison/software) - [AI Sales Assistant Software](https://www.softwareadvice.co.uk/directory/4614/ai-sales-assistant/software) ## Alternatives 1. [micro1](https://www.softwareadvice.co.uk/software/529654/micro1) — 4.9/5 (228 reviews) 2. [fonio.ai](https://www.softwareadvice.co.uk/software/524547/fonio-ai) — 4.9/5 (95 reviews) 3. [STAN AI](https://www.softwareadvice.co.uk/software/445808/stan-ai) — 4.7/5 (13 reviews) 4. [watsonx Assistant](https://www.softwareadvice.co.uk/software/401140/watsonx-assistant) — 4.4/5 (10 reviews) 5. [CoSupport AI](https://www.softwareadvice.co.uk/software/435833/cosupport-ai) — 5.0/5 (10 reviews) ## Reviews ### "Deflect and Improve Self Serve Through Kore Ai" — 3.0/5 > **John Epok** | *24 May 2024* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: - intuitive Kore widget - integratable to Zendesk and other major ticketing plafforms - basic analytics and performance dashboards - ease of use on Bot flow training - helpful success and support team > > **Cons**: - integration configurations can be very messy and impactful on CX e.g. disconnection of chats between Kore and Zendesk - Kore Team can improve further on their familiarization with integration to ticketing platforms. > > Overall experience is good, however, there are a few things that can be off-putting which Kore would need to improve further. ----- ### "Excellent solution for chat automation." — 4.0/5 > **Will** | *9 April 2021* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Robust feature set and thorough training process. > > **Cons**: Documentation can be a bit difficult to wade through at times. > > We are using Kore to automate chat generation in order to help recruiters hire great talent. ----- ### "KoreAI Review Post 1 Year Of Usage" — 2.0/5 > **Dikshant** | *2 June 2025* | Financial Services | Recommendation rating: 4.0/10 > > **Pros**: The interface is very much user friendly anyone can manage it easily without any technical support... > > **Cons**: Post asking for any enhancement team will take months to fulfill the requirement which spoil the overall experience as well as the customer experience too > > The platform is easy to manage. Its preety much simple to integrate the things but few of the features are not working as expected and to fix team is taking much longer which is painful and spoiling the customer experience. ----- ### "Kore.ai Bots Platform Review" — 4.0/5 > **Chitrang** | *6 April 2021* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: The dialog tasks are very easy to implement, the types of input which are needed are very neatly documented and implemented, all of the options are very to navigate, some of the features like masking, small talk, and basic training is done by the builder itself. It's easy to add channels, use the agent transfer and expose the APIs. Overall a very good experience using this platform. > > **Cons**: The only thing which I feel could be improved is the sidebar on the bot platform, it's very hard to control the options on the sidebar on mouse hover since it keeps going up and down quite frequently. > > It's very easy to design virtual assistants which could be used for different purposes, the platform already provides the tools over the counter so that a user will not have to sit a design them, you need only care of the business logic which goes in the development of the bot. ----- ### "Great and easy platform to build chatbots" — 5.0/5 > **Sathindu** | *6 April 2021* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The user experience as a chatbot developer in kore.ai platform is great. It has all the tools to built the chatbot from the scratch. Even from the prototype stage. Bot flow creation is very easy and it has many advanced features too considering from AI perspective. > > **Cons**: I think collaboration can be improved further more. And for the cloud version I could not find a way to use specific version (Because it changes frequently) > > As overall its a great tool. Nice UI/UX as a developer. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/286738/kore-ai-bots-platform?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/286738/kore-ai-bots-platform) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data