---
description: Review of Voxco IVR Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Voxco IVR | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Call Monitoring Software](/directory/1811/monitoring/software) > [Voxco IVR](/software/28361/voxco-ivr)

# Voxco IVR

Canonical: https://www.softwareadvice.co.uk/software/28361/voxco-ivr

> Voxco IVR is an automated voice response survey system that streamlines the delivery of self-completion surveys to a broad audience. It can operate on an inbound, outbound, or a flexible mixed method basis.


In survey mode, respondents can answer questionnaires at any time through the touchtone on their phone. In the messaging mode, the IVR system broadcasts messages to respondents. Voxco has clients in 30+ countries and offices in Canada/US, Europe \& Australia.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Voxco
- **Location**: Montreal, US
- **Founded**: 1976

## Commercial Context

- **Starting Price**: US$5,000.00
- **Pricing Details**: Flexible Prices based on completions/interviewers.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile)
- **Supported Languages**: English, French
- **Available Countries**: Algeria, Argentina, Australia, Brazil, Bulgaria, Cambodia, Canada, Chile, Colombia, Croatia, Denmark, Ecuador, Egypt, Finland, France, Germany, Greece, Hungary, India, Indonesia and 27 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Call Centre Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Monitoring Software](https://www.softwareadvice.co.uk/directory/1811/monitoring/software)

## Related Categories

- [Call Monitoring Software](https://www.softwareadvice.co.uk/directory/1811/monitoring/software)
- [IVR Software](https://www.softwareadvice.co.uk/directory/1572/ivr-system/software)

## Alternatives

1. [VoIP.ms](https://www.softwareadvice.co.uk/software/185743/voipms) — 4.8/5 (697 reviews)
2. [Ringover](https://www.softwareadvice.co.uk/software/120988/ringover) — 4.7/5 (858 reviews)
3. [Genesys Cloud CX](https://www.softwareadvice.co.uk/software/323407/pureconnect) — 4.3/5 (262 reviews)
4. [XCALLY](https://www.softwareadvice.co.uk/software/163156/xcally) — 4.8/5 (130 reviews)
5. [SparkTG VCC](https://www.softwareadvice.co.uk/software/217354/ivr-service) — 4.7/5 (42 reviews)

## Reviews

### "very useful tool with voxco solution" — 4.0/5

> **Verified Reviewer** | *7 May 2018* | Recommendation rating: 9.0/10
> 
> **Pros**: the IVR improved our production especialy in cati surveys  in case of sensetif questions the interviewers is redirected to the IVR and answer the questions before returning back to the phone operator
> 
> **Cons**: a cloud version is not available at the moment it would be helpful for the vertual call center and in offshore operations
> 
> the dropout rate is decreased in predectif dialing mode so in case there is no available operator in outbound operations the IVR takes the call and put the interviewer on hold

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### "Voxco IVR - Modus Research" — 5.0/5

> **Terry** | *11 December 2020* | Market Research | Recommendation rating: 10.0/10
> 
> **Pros**: Excellent answering machine detection. Ease of use. Cost-effective. Linkage with CATI and database. Ease of set-up. Superb support.
> 
> **Cons**: Had some issues with reporting initially but these were overcome.
> 
> Have realized a cost-effective and fully integrated solution.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/28361/voxco-ivr)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/28361/voxco-ivr> |
| en | <https://www.softwareadvice.com/call-center/voxco-ivr-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/28361/voxco-ivr> |
| en-GB | <https://www.softwareadvice.co.uk/software/28361/voxco-ivr> |
| en-IE | <https://www.softwareadvice.ie/software/28361/voxco-ivr> |
| en-NZ | <https://www.softwareadvice.co.nz/software/28361/voxco-ivr> |
| fr | <https://www.softwareadvice.fr/software/28361/voxco-ivr> |

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