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description: Review of FocalPoint Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: FocalPoint Software | Reviews, Pricing & Demos - SoftwareAdvice GB
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# FocalPoint Software

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> FocalPoint Software is an equipment rental solution designed to help businesses manage customers, work orders, dispatch, inventory, payments, and more from within a unified platform. The on-premise system lets supervisors create rental transactions and invoices according to requirements.&#10;&#10;Key features of FocalPoint Software include maintenance tracking, purchase orders, credit card processing and reporting. Businesses can store information about rental items, groups, rate tables and merchandise. Additionally, users can track phone logs, service charges, sales commissions, rental agreements and other details across customer accounts.&#10;&#10;FocalPoint Software's pricing is available on request and support is extended via online measures.
> 
> Verdict: Rated **4.6/5** by 23 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 23 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Visum
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Contact Visum for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Control
- Accounting
- Accounts Receivable
- Activity Dashboard
- Alerts/Notifications
- Asset Lifecycle Management
- Asset Tracking
- Availability Indicator
- Availability Management
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- CRM
- Calendar Management
- Calendar/Reminder System
- Client Management
- Contract/License Management
- Credit Card Processing
- Customer Database

## Integrations (5 total)

- Credit Card Terminal
- PartSmart
- QuickBooks Desktop
- Sage Accounting
- Trackunit

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Event Rental Software](https://www.softwareadvice.co.uk/directory/4482/event-rental/software)

## Related Categories

- [Event Rental Software](https://www.softwareadvice.co.uk/directory/4482/event-rental/software)
- [Rental Software](https://www.softwareadvice.co.uk/directory/4744/rental/software)
- [Equipment Rental Software](https://www.softwareadvice.co.uk/directory/3308/equipment-rental/software)

## Alternatives

1. [Booqable](https://www.softwareadvice.co.uk/software/77802/booqable) — 4.8/5 (1126 reviews)
2. [Rentman](https://www.softwareadvice.co.uk/software/345203/rentman) — 4.6/5 (241 reviews)
3. [Point of Rental Software](https://www.softwareadvice.co.uk/software/84434/rental-essentials) — 4.3/5 (149 reviews)
4. [Quipli](https://www.softwareadvice.co.uk/software/348096/quipli-rental-software) — 4.9/5 (39 reviews)
5. [TapGoods Event Rental Software](https://www.softwareadvice.co.uk/software/207718/tapgoods-pro) — 4.8/5 (59 reviews)

## Reviews

### "Excellent system with Outstanding Customer Service" — 5.0/5

> **Jana** | *12 March 2026* | Building Materials | Recommendation rating: 10.0/10
> 
> **Pros**: I think the \#1 thing for our business is the customer service.  The support team is top notch and extremely prompt. If we have a time sensitive issue, it gets immediate attention.  We can call in for those quick responses or there is an email option for non-urgent.  But still answered in a timely manner.
> 
> **Cons**: I am old school, I really wish there was a manual.  Or when we were converting over a checklist or something leading up to the main live system
> 
> From the time we started working with them in the spring of 2024, to full conversion January 1 2025 they were there to answer all questions and help.  We came from an extremely old system that was developed in the 80s I think.  Converting was a challenge but they helped in anyway possible to make it easier.

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### "Chairs4events Experience" — 5.0/5

> **Janeth** | *13 November 2025* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: I really like Focal Point because it’s very user-friendly and makes the process much simpler. The support team is excellent and quick to respond to any issues that might arise.
> 
> **Cons**: The only downside I’ve noticed is that the mobile version isn’t as fast or responsive as I’d like, and a few internal notes.
> 
> My overall experience with FocalPoint has been very good. We’ve been able to work together and request adjustments to meet our specific needs, and things have continued to improve each year. It’s been a valuable learning process for both sides, and FocalPoint continues to refine and develop the best parts of their software.

-----

### "Director of Business Development" — 4.0/5

> **James** | *21 November 2025* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: What I’ve enjoyed most about the FocalPoint software is how responsive and collaborative the Visum team has been. When I provide feedback or suggest enhancements, the team takes the time to explore the capabilities, provide thoughtful insight, and follow up quickly. It feels like a true partnership where user input is valued and acted on, which has made the overall experience incredibly positive.
> 
> **Cons**: What I’ve liked least about the FocalPoint software is the redundancy in certain areas—specifically having multiple places to enter the same information, which can create extra steps and confusion. Additionally, the inability to remove or hide unused tabs or selections makes the interface feel more cluttered than it needs to be. Streamlining these elements would make the workflow more efficient and user-friendly.
> 
> My overall experience with the FocalPoint software has been very positive. I often tell colleagues that I’m genuinely pleased with the platform and believe there is still untapped functionality we can implement to make our operations even more efficient. I’ve also appreciated getting to know our sales representative and the broader support team. Everyone has been professional, receptive to feedback, and consistently focused on continuous improvement. Their willingness to listen, adapt, and guide us through best practices has made the entire experience both productive and enjoyable.

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### "Complete rental software with great support." — 5.0/5

> **Tanner** | *4 March 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: FocalPoint featured all the major area of the rental business while providing phenomenal customer support. &#10;Its easy user interface makes inventory management a breeze.
> 
> **Cons**: This software is so absolutely easy to use that I wasn’t challenged when learning to use the software.
> 
> My experience with FocalPoint is great. They are quick to fix any issue with extreme professionalism.

-----

### "Bosley Rental" — 4.0/5

> **Greg** | *19 August 2024* | Construction | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use, Tracking of equipment and the reservations work great
> 
> **Cons**: Just a few small issues that always get corrected
> 
> Has been very good, the initial install and use has been easy

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/277741/focalpoint-software)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/rental/focalpoint-software-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/277741/focalpoint-software> |
| en-GB | <https://www.softwareadvice.co.uk/software/277741/focalpoint-software> |
| en-IE | <https://www.softwareadvice.ie/software/277741/focalpoint-software> |
| en-NZ | <https://www.softwareadvice.co.nz/software/277741/focalpoint-software> |

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