About GoTo Connect











GoTo Connect pricing
GoTo Connect does not have a free version but does offer a free trial.
Alternatives to GoTo Connect
GoTo Connect Reviews for UK Users
Feature rating

- Industry: Outsourcing/Offshoring
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
The best phone app
Since I have been using the app, I have no problems communicating with my clients and candidates, making it easy to stay connected 100% of the time.
Pros
It is a friendly and easy-to-use application, which allows direct communication with people outside, and above all, it offers multiple forms of communication, from voice messages, text messages, or direct communication with people.
Cons
that in order to access the purchase there is a lot of protocol and one must be contacted by a sales agent instead of being able to call to request the license purchase service.
Alternatives Considered
CloudTalkReasons for Switching to GoTo Connect
Because it has greater accessibility and better features, plus it has no character limits in text messages.- Industry: Commercial Real Estate
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Great Company to work with.
We went out for bid for a VOIP vendor and Goto is was the winning bid not just because of price but everything in general. They met all of our needs and surpassed them with flying colors.
Pros
The ease with which the entire project happened was amazing. The team at GOTO was also superb in everything that they did with us.
Cons
None that I can say because they are amazing.
Reasons for Choosing GoTo Connect
Mitel was in the process of leaving the voip business and were forcing end users o move to ring central and or another option.Switched From
MiVoice Business SolutionReasons for Switching to GoTo Connect
They had the best bid but more so they were miles over any of the competition. They allowed us to not only meet the needs and goals but surpass them in the winning bid.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Poor choice of phone system
Poor service. Goto customer service people don't know their own system.
Pros
Having an app on my cell phone so I can answer a customer's call when away from my desk.
Cons
Doesn't facilitate being able to have a live person answer a call when a customer calls a specific extension. ie- When [sensitive content hidden] isn't at his desk and someone calls him I want to pick up his calls.
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Cost effective reliable VOIP choice
General a good experience, we migrated most of the company off for more advanced features, but still use it for one subsidiary where it is cost effective and reliable.
Pros
It is a reliable and stable platform for VOIP usage with fairly easy to manage admin system and a reliable and mature desktop VOIP client.
Cons
missing some advanced features of more full featured systems like 8x8 but is less complicated, not as cheap as some other basic voip options
Alternatives Considered
8x8 WorkReasons for Choosing GoTo Connect
Product was acquired by the go to connect company and we got migrated.Switched From
JiveReasons for Switching to GoTo Connect
Cost and and ease of implementation for a small team.- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Reliable VoIP Phone System
Excellent. Started with a online demo, was then offered physical devices and the chance to setup and use the system before making a commitment. Once we signed up the implementation team was very thorough and clear with what they required from us and when. All mile stones where hit at (or before) the estimated time. The switch over and porting went smoothly and the switch over happened without fuss, which was huge for us as the last time we made a change to our phone system it involved me and another IT employee staying at work until after midnight attempting to get things running.
Pros
Feature rich phone system that provides everything our business needs and more to allow our employees to make and receive calls. The auto attendant has allowed us to free up our document control personals time for more important matters than answering phone calls. Hard phones and soft phones work together seamlessly and offer our employees options on how they would like to receive calls.
Cons
The only negative I've experienced is that the SMS feature of the soft phones is unreliable. I've notice there is only about a 50% chance that any text message sent will be received. Particularly text verification (MFA) services don't seem to be received with the reliability that they would require.