Salesforce Sales Cloud

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews
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About Salesforce Sales Cloud

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud. This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle. With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more. The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.
Salesforce Sales Cloud Software - Salesforce dashboard
Salesforce Sales Cloud Software - Salesforce sales rep dashboard
Salesforce Sales Cloud Software - Salesforce team forecasting
Salesforce Sales Cloud Software - Salesforce opportunities/leads
Salesforce Sales Cloud Software - Salesforce mobile interface
Salesforce Sales Cloud video
Salesforce Sales Cloud Software - Salesforce dashboard - thumbnail
Salesforce Sales Cloud Software - Salesforce sales rep dashboard - thumbnail
Salesforce Sales Cloud Software - Salesforce team forecasting - thumbnail
Salesforce Sales Cloud Software - Salesforce opportunities/leads - thumbnail
Salesforce Sales Cloud Software - Salesforce mobile interface - thumbnail

Salesforce Sales Cloud pricing

Salesforce Sales Cloud does not have a free version but does offer a free trial. Salesforce Sales Cloud paid version starts at £20.00/month.

Starting Price:
£20.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Salesforce Sales Cloud

Salesforce Sales Cloud Reviews for UK Users

Feature rating

Value for Money
4.0
Functionality
4.4
Ease of Use
4.0
Customer Support
4.1
5 reviews of 18,402 View all reviews
Doug
Doug
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/10/2020

It does it all

SF is the tool to have. It's already an amazing platform but continues to grow. SF continually invests in new products that enhance the features already available and continually rolls out updates with 3 major releases per year. Like any technology, it's consistently improving but they are already a leader and mainstay in this space.

Pros

Most people believe SF to be a CRM and while that is true, it's much more than that. It's a platform that leverages the technology of the CRM and is so easily customized that it can manage your entire business. This is the next generation of technology for every business need.

Cons

While the capabilities are nearly endless, not everything is offered out of the box. SF offers a lot of different products and has an extensive community of 3rd party app providers that allow for additional functionality that can be installed. Some of these products are free while others are paid beyond the initial licensing purchase through SF.

Alternatives Considered

Dynamics 365

Switched From

Dynamics 365

Reasons for Switching to Salesforce Sales Cloud

The features that SF offers and the ease of customization make it the leader.
meenal
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 30/05/2024

"streamlining sales: A comprehensive review of salesforce sales cloud"

For companies trying to increase growth and optimize their sales processes, salesforce cloud is a complete and effective solution. Sales teams can efficiently nurture leads and close deals with the help of its wide feature set, which provide robust tool for managing leads, opportunities, and clients relationships. The platform's scalability and customization option provide the flexibility to react to change company needs, while easy connectivity with others other salesforce product and third-party apps offers a cohesive ecosystem for increase productivity. All things considered salesforce sales cloud is the best option available looking to maximize their sales process.

Pros

1) salesforce sales cloud improves productivity and efficiency by providing a broad range of tools and capabilities to manage every step of a sales process, from lead creation to deal close.
2) cloud's highly configurable platform enable companies to mold the system to fit their unique requirement and expand as their organization expand, guaranteeing, flexibility and adaptability throughout time.
3) smooth integration- it offers the single environment for sales team to collaborate and access all pertinent information and resources in one location by integrating smoothly with other salesforce products and third party application.

Cons

1] the wide range of functionality and customization choices available in salesforce sales cloud can be intimidating to novice users. it takes lots of efforts and training to fully understand its potential and operate the platform effectively.
2] its pricing can be too high for startups and small companies, especially when it includes in extra charges for integration, customization, and continues support.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
2

3
Reviewed on 12/12/2019

Excellent tool as is, but I fear for the future of Lightning

My high reviews are for Salesforce Classic, though I am truly worried about how this product is going to take a turn for the worst when it is (supposedly) going to be sun-setted by the end of this year. Keep what works and don't mess with the sauce. More is not always more and, for a CRM, no one cares what the interface looks like

Pros

Salesforce Classic is just a great CRM, plain and simple. It is complex for people who are new to the system, though the learning curve plateaus around a year or so. As with most tools out there, of course there are going to be issues with dirty and sometimes unreliable data, but this is typically a product of years and years of improper setup combined with administrative turnover and poor processes. I am unsure of any tools out there that could remotely compete with the robust functionality of Salesforce, though I think they are well aware of this which makes them slightly less innovative and supportive of current customers (because they know we have no better alternatives to turn to).

Cons

The transition to Lightning has been tough, and I am dreading the day they finally sunset Classic. The dashboard functionality is the only element I have found to have improved with Lightning, while everything else has become increasingly slow, difficult to navigate and overly visual. For a CRM, I would argue that most admins care less about the visual aspects of reporting and more about speed and efficiency in getting things done. The "Setup" in Lightning has changed the most out of all, and is particularly frustrating considering this is where most admins live all day. I have not seen one true improvement from Lightning, and feel like this is a cheap ploy to make the tool appear to be more functional and "fresh" for new users. Yes, the visual benefits might be desirable for a Sales user who only needs to view certain elements of the site, but for admins it is truly painful, and I wish they would keep Classic around as an option.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 31/03/2024

Salesforce an absolute necessity

Pros

Ease of use
Customised
Easy training for new joiners

Cons

Expensive
Slow ticket management
Personalised point of contact

Alternatives Considered

Amazon S3 and Google Cloud Storage

Switched From

HubSpot CRM

Reasons for Switching to Salesforce Sales Cloud

Customised dashboard and Great UI helps our team’s reporting and tracking needs
Verified Reviewer
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 16/05/2024

The "One Stop Shop" for All Things CRM and Sales Management

Pros

Salesforce is a Goliath in their own right and a heavyweight within the CRM category. I've worked with other tools, such as Hubspot, but no one can perform true CRM like Salesforce does on a daily basis.

I integrate Salesforce with Salesloft and that combo together makes tracking my 2,000+ customers an absolute breeze. All activities flow back and forth between the 2 tools so I can stay up to date on all activities being perform on the account. This makes managing the customer experience more mature and positively reflects on us in how we operate our business.

Cons

While Salesforce Sales Cloud is as flexible as "flexible" comes, that can be a 2 edged sword. Our current Salesforce instance heavily leverages most capabilities that Salesforce offers, which makes it difficult to run reports when not all data objects can be accessible within one report. I end up having to run multiple reports and then consolidate the reports to drive the insights I'm looking for.

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