--- description: Review of Salesforce Sales Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Salesforce Sales Cloud | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Revenue Management Software](/directory/4267/revenue-management/software) > [Salesforce Sales Cloud](/software/2764/salesforce-sales-cloud) # Salesforce Sales Cloud Canonical: https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud Page: 1 / 753\ Next: [Next page](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud?page=2) > Sales Cloud is equipped with customer relationship management (CRM) functionality that encompasses lead management, marketing automation and contact management solutions. It assists businesses in overseeing customer accounts, monitoring sales leads, executing and assessing marketing efforts and offering post-sale support. The upgraded Salesforce Lightning Experience enhances the CRM capabilities of Sales Cloud, optimizing the sales cycle and enabling sales representatives to effortlessly generate leads, manage accounts, oversee campaign progress and compile reports. Integration with Salesforce for Outlook allows for seamless synchronization of contacts, calendars, emails and tasks across both platforms, ensuring uninterrupted business operations. Specifically designed for small businesses, Sales Cloud empowers companies to organize contacts, monitor sales activities, manage tasks and events, generate leads and assess performance metrics. Additionally, for larger organizations, the sales cloud enterprise edition enriches the platform with additional features such as call scripting, collaborative selling tools, comprehensive business workflow management, approval processes, custom application development, API integrations and more. The Salesforce CRM solution is available as a software-as-a-service (SaaS) offering, providing a comprehensive technology infrastructure that includes data management, security, workflow integration and user interface functionalities. Automated CRM updates, centralized data and smarter insights backed by the Salesforce Platform and Data Cloud represent a leap towards a data-driven sales strategy. Additionally, the integration of Sales Cloud with Tableau brings advanced analytics to the forefront, enhancing forecast accuracy, pipeline growth and revenue optimization.  Salesforce Sales Cloud underpins revenue growth through its integrated growth platform, encapsulating revenue lifecycle management, CPQ (configure, price, quote) and sales performance management. This integration connects product catalogs, pricing management, contracts and billing in one coherent system, facilitating sales across various channels. Additionally, the partner relationship management is also enhanced, easing the management of resellers, distributors, and other partners to drive channel sales and performance.  Salesforce Sales Cloud presents a sales solution that is adaptable to various business needs, offering total visibility into the sales pipeline. It enhances sales team productivity through built-in AI and sales engagement tools. Trusted AI, grounded in unified sales data, offers sales teams faster, smarter selling capabilities. Furthermore, sales engagement is baked directly into the CRM, allowing for accelerated sales cycles and more impactful buyer connections. Additionally, outcome-based enablement programs improve seller efficiency and productivity, ensuring sales teams operate at peak performance levels. Salesforce Sales Cloud includes Agentforce, comprising SDR (Sales Development Representative) and Sales Coach components. The autonomous agents are designed to scale sales teams effectively. Additionally, it focuses on building the pipeline by autonomously nurturing inbound leads around the clock and elevating sales performance by offering personalized coaching to sales representatives. > > Verdict: Rated **4.4/5** by 18781 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 18781 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: £20.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Basic sales and marketing for up to 5 users $25 /user/month\* (billed annually) Complete CRM for any size team $80 /user/month\* (billed annually) Deeply customizable CRM for your business $165 /user/month\* (billed annually) Unlimited CRM power and support $330 /user/month\* (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Russian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Indonesia, Ireland, Israel, Italy, Malaysia, Mexico, Netherlands, Norway, Philippines, Portugal and 12 more ## Features - "What If" Scenarios - AI/Machine Learning - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Agent Management - Alerts/Notifications - Appointment Scheduling - Approval Process Control - Assignment Management - Audience Targeting - Auto-Dialer - Automatic Call Distribution - Batch Processing - Bid Management - Budgeting/Forecasting ## Integrations (37 total) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox Business - Eventbrite - Evernote Teams - Expensify - Five9 - GetFeedback - Gmail - GoTo Meeting - Gong.io ... and 22 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Revenue Management Software](https://www.softwareadvice.co.uk/directory/4267/revenue-management/software) ## Related Categories - [Revenue Management Software](https://www.softwareadvice.co.uk/directory/4267/revenue-management/software) - [Revenue Recognition Software](https://www.softwareadvice.co.uk/directory/4493/revenue-recognition/software) - [Revenue Cycle Management Software](https://www.softwareadvice.co.uk/directory/3341/revenue-cycle-management/software) - [Auto Dealership CRM Software](https://www.softwareadvice.co.uk/directory/3171/dealership/software) - [Higher Education CRM Software](https://www.softwareadvice.co.uk/directory/3231/higher-education/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.co.uk/software/1854/hubspot) — 4.5/5 (4458 reviews) 2. [HubSpot Sales Hub](https://www.softwareadvice.co.uk/software/21946/hubspot-sales-hub) — 4.5/5 (498 reviews) 3. [Zoho CRM](https://www.softwareadvice.co.uk/software/392464/zoho-crm) — 4.3/5 (6972 reviews) 4. [Claritysoft CRM](https://www.softwareadvice.co.uk/software/9707/claritysoft) — 4.5/5 (243 reviews) 5. [Bigin by Zoho CRM](https://www.softwareadvice.co.uk/software/392397/bigin-by-zoho-crm) — 4.7/5 (730 reviews) ## Reviews ### "Easy way to be in control of my development team and projects" — 5.0/5 > **Vikram** | *9 May 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: I am particularly fond of the centralized nature of all of our client information and project data in one location. As a manager, it's very useful to see what my developers are working on, and how far we have come. I see the charts and numbers clearly and there is no confusion on the dashboard. It also integrates well with other programs I use to code and send emails, so I may not need to copy/paste a lot of times. This helps save a lot of my morning time as I review our goals for the day. > > **Cons**: The primary issue is that it is actually very large and with the numerous buttons. It could be a bit over-weight at times and at the beginning new members on my team struggle with learning. I believe the small teams looking for basic features should be paying less for the price. > > It's an overall very powerful and solid tool to manage software projects and sales. It keeps me organized and all of my information in one place from initial client conversation to final code delivery. If a bit complex in its nature, once it is understood with the flow, it looks very professional. This is an excellent option to utilize for any development manager wishing to expand their business and to maintain the development team on track. ----- ### "The CRM Cloud we should all be using\!" — 5.0/5 > **Verified Reviewer** | *1 May 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: First of all, it is very easy to use. The real other benefit is that everyone uses it so the reps are used to using Salesforce and love it. > > **Cons**: The implementation time to go from one CRM to Salesforce takes time and you may need to hire some consultants to help implement it. > > Overall we very much like it and it is adding a lot to our company from a productivity standpoint. We anticipate using it for a long time to come. ----- ### "Salesforce is where it is at" — 5.0/5 > **TOMIA** | *16 April 2026* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: This is the best software to use when training, The sandbox is just like a active dashboard and is very easy to follow > > **Cons**: I have not had any bad experience with the product so I dont have any complains as of right now. Its good > > Love using this product during training, it is just like you are working a live dashboard, it great for training ----- ### "Powerful but heavy - great once it’s set up properly" — 4.0/5 > **khyan** | *15 March 2026* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: The flexibility and depth of the platform. You can customise workflows, reporting, and dashboards to fit almost any sales process, and it integrates well with other tools. Once it’s set up properly, it becomes a very powerful system for managing pipelines, tracking activity, and giving leadership clear visibility over the sales process. > > **Cons**: The main downside is the complexity and cost. It’s not the most intuitive system when you first start using it, and setup can take a fair bit of time and effort to get right. If it’s not managed well from an admin perspective, the interface can also become cluttered with too many fields and workflows. > > My overall experience with Salesforce Sales Cloud was positive. It’s a very capable platform with a lot of flexibility, especially for teams that need detailed reporting, custom workflows, and strong pipeline visibility. It does take some time to learn and works best when it’s set up properly from the start, but once everything is configured well it becomes a really powerful tool for managing the sales process. ----- ### "A Powerful Tool for Tracking Leads and Opportunities" — 5.0/5 > **jane** | *23 March 2026* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: I like how Salesforce Sales Cloud keeps all client and sales information organized in one place. It makes tracking leads, managing relationships, and staying on top of opportunities much easier and more efficient. > > **Cons**: Sometimes Salesforce Sales Cloud can feel a bit complex, especially for new users, and it takes time to learn all the features, but it becomes very powerful once you get used to it. > > My overall experience with Salesforce Sales Cloud has been very positive. It helps keep client data organized, improves visibility on opportunities, and makes managing the sales process more efficient and streamlined. ----- Page: 1 / 753\ Next: [Next page](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data