Salesforce Sales Cloud

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews
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About Salesforce Sales Cloud

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud. This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle. With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more. The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.
Salesforce Sales Cloud Software - Salesforce dashboard
Salesforce Sales Cloud Software - Salesforce sales rep dashboard
Salesforce Sales Cloud Software - Salesforce team forecasting
Salesforce Sales Cloud Software - Salesforce opportunities/leads
Salesforce Sales Cloud Software - Salesforce mobile interface
Salesforce Sales Cloud video
Salesforce Sales Cloud Software - Salesforce dashboard - thumbnail
Salesforce Sales Cloud Software - Salesforce sales rep dashboard - thumbnail
Salesforce Sales Cloud Software - Salesforce team forecasting - thumbnail
Salesforce Sales Cloud Software - Salesforce opportunities/leads - thumbnail
Salesforce Sales Cloud Software - Salesforce mobile interface - thumbnail

Salesforce Sales Cloud pricing

Salesforce Sales Cloud does not have a free version but does offer a free trial. Salesforce Sales Cloud paid version starts at £20.00/month.

Starting Price:
£20.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Salesforce Sales Cloud

Salesforce Sales Cloud Reviews for UK Users

Feature rating

Value for Money
4.0
Functionality
4.4
Ease of Use
4.0
Customer Support
4.1
5 reviews of 18,308 View all reviews
cid
cid
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/02/2024

CRM for everyone

Pros

I loved the distribution of menus and screen view of tools for sales purposes., everything was accessible and easy to find, very user-friendly, as a sales team lead it was perfect to keep track of sales and opportunities of the sales agents as well as great to track progress and forecasts.

Cons

I would probably have the option to customize it according to the employee role in the company because as a salesman it has too many charts and options that are not beneficial for a salesman but for management, as well as some of the features visualized on the screen would be necessary for a team lead and not a customer support agent, so having it customize accordingly would be better.

Lundi
  • Industry: Consumer Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/02/2024

Customer Service

It good experience especially to someone like me who is willing to learn new things.

Pros

Salesforce is in line with the new technology and it changes as the technology changes

Cons

Make things more easier like communicating with costumes and stuff

Verified Reviewer
  • Industry: Semiconductors
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
2
Features
4
Ease of Use
2
Customer Support
1

2
Reviewed on 28/03/2024

Inflexible platform with poor customer service

Maybe it is to preserve legacy users, but the way you go about creating custom fields, entering data, etc. is antiquated. It is like you are using a web-based platform from the 1990s!

Pros

It is an all-encompassing CRM platform. In addition, it has APIs to interface with many other systems.

Cons

It is highly inflexible if you want to modify the screens or reports. Customer service is just as inflexible. Even worse, the system lacks the ability to time stamp status. For example, if I want to pull a sales pipeline report as it stood a couple of months ago, I cannot do this. So unless a report was run in the past, you cannot see what progression has occurred since that time.

Umang
  • Industry: Packaging & Containers
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 29/12/2023

Great tool for managing sales activities and operations

Wonderful experience and highly recommended

Pros

- very good functionalities
- central location for all the sales and account management activities

Cons

- Lack of training and understanding with other team members

Cates
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 14/02/2024

Salesforce from a Sales Managers perspective

Pros

Having all the data in one place and visible to the full team.

Cons

Starting a new client would sometimes take a little bit of time, but you only have to start the client once and then it is in the system to continue working on it.

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