--- description: Review of CGM LABDAQ Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CGM LABDAQ | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Medical Lab Software](/directory/4538/medical-lab/software) > [CGM LABDAQ](/software/273211/cgm-labdaq) # CGM LABDAQ Canonical: https://www.softwareadvice.co.uk/software/273211/cgm-labdaq Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/273211/cgm-labdaq?page=2) > CGM LABDAQ is a laboratory information system (LIS) designed to help reference laboratories, hospitals, clinics, veterinary office and other healthcare organizations manage PCR testing, electronic medical records (EMR), and various administrative activities. The platform enables organizations to securely store confidential data, configure role-based permissions and maintain audit trails. CGM LABDAQ's document management functionality allows users to review patient documents, track the approval process and store patient information in a centralized repository for future reference. It offers a host of features such as corrective action logs, inventory management, specimen storage, compliance management and more. Additionally, physicians can monitor billing and testing operations, establish workflows to automate analytic activities and conduct laboratory inspections. CGM LABDAQ allows managers to gain insights into metrics related to lab productivity, trends, TAT analysis and more via reports and analytics. Pricing details are available on request and support is provided via phone, email and other online measures. > > Verdict: Rated **4.3/5** by 45 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 45 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CompuGroup Medical - **Location**: Phoenix, US - **Founded**: 1987 ## Commercial Context - **Starting Price**: US$2,000.00 - **Pricing Details**: Contact CompuGroup Medical for pricing information - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Activity Dashboard - Approval Process Control - Audit Management - Audit Trail - Billing & Invoicing - Certification of Analysis - Compliance Management - Compliance Tracking - Configurable Workflow - Customisable Reports - Data Import/Export - Data Security - Document Management - Document Storage - EDI - EMR/EHR - Fax Management - Instrument Management - Inventory Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Medical Lab Software](https://www.softwareadvice.co.uk/directory/4538/medical-lab/software) ## Related Categories - [Medical Lab Software](https://www.softwareadvice.co.uk/directory/4538/medical-lab/software) - [LIMS Systems](https://www.softwareadvice.co.uk/directory/4388/lim/software) - [Laboratory Information System (LIS)](https://www.softwareadvice.co.uk/directory/4496/laboratory-information-systems/software) ## Alternatives 1. [Dendi LIS](https://www.softwareadvice.co.uk/software/320299/dendi-lis) — 5.0/5 (43 reviews) 2. [CloudLIMS](https://www.softwareadvice.co.uk/software/232423/cloudlims) — 4.6/5 (44 reviews) 3. [TELCOR RCM](https://www.softwareadvice.co.uk/software/280818/lab-outreach-business-pro) — 4.7/5 (16 reviews) 4. [Labgen LIS](https://www.softwareadvice.co.uk/software/281551/labgen-lis) — 4.5/5 (13 reviews) 5. [Avalon Laboratory System](https://www.softwareadvice.co.uk/software/51937/avalon-lis) — 4.8/5 (16 reviews) ## Reviews ### "Labdak" — 5.0/5 > **Kimmyanne** | *30 November 2018* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: It is simple and easy to use. Searching for patients and general informat i on is very quick and easy process > > **Cons**: I have been usimg this software fot a period of timecand I do not have any cons ----- ### "LabDAQ is an excellent product" — 5.0/5 > **Matthew** | *9 October 2019* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: I like the Data Miner, I like the ability to narrow the search to a very finite degree. > > **Cons**: It seems like there are multiple ways to achieve your goal, which has led to issues with some of our staff inadvertently deleting records attempting to delete a single test. > > I have had a very positive experience with CGM LabDAQ, the technical support aspect is what really makes this an exceptional product. Without that aspect it would be much less fruitful but it really takes it to another level when you can get solutions to issues at nearly anytime. ----- ### "THE WORST customer service" — 1.0/5 > **April** | *1 June 2017* | Recommendation rating: 0.0/10 > > **Pros**: There is absolutely nothing good I can say about this company. Our software never worked properly and they were unable to fix it and kept blaming other people. > > **Cons**: Can I give less than one star on customer service? Literally THE WORST company I have ever dealt with in business or anywhere else. They were not able to get our system working properly for 3 YEARS\! Getting anyone to call you back was impossible and when I did get a hold of someone they were worthless in regards to fixing the problem. DO NOT use this company\! ----- ### "Labdaq LIS" — 5.0/5 > **Vince** | *5 December 2020* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: We find the software easy to use and customize. The support team is excellent. We went through a multi version upgrade and by being thorough we stayed operational during the upgrade and follow on training. Support is always quick and definitely knowledgeable on the system. > > **Cons**: Being an IT guy, I would like more access to system functionality. However I understand the need to lock things down so it allows the support team to know how to support you. > > We have always been able to implement new analyzers quickly due to support knowledge of the system and analyzer needs. ----- ### "Excellent" — 5.0/5 > **Eileen** | *9 October 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Labdaq is easy to navigate. The customer service is excellent. I also like the store right on the home page it makes it easy to order label supplies. I am sure that once i finish the classes i will be able to print different types of reports and learn how to create new panels. > > **Cons**: None really they always help me solve the problem. > > Very good. We are currently installing a new machine in the lab. I have had excellent conversations with rep. She is helping me with the program and has assured me that she and others will help me all the way through this process. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/273211/cgm-labdaq?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/273211/cgm-labdaq) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data