--- description: Review of Anywhere365 Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Anywhere365 | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [Anywhere365](/software/271275/anywhere365-for-skype-business) # Anywhere365 Canonical: https://www.softwareadvice.co.uk/software/271275/anywhere365-for-skype-business Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.uk/software/271275/anywhere365-for-skype-business?page=2) > Anywhere365 is a call center software designed to help businesses route calls to relevant agents and manage inbound dialogs. The platform enables managers to process and translates voices in real-time using AI-enabled tools. Additionally, Anywhere365 allows teams to connect with customers via text messages and social networking sites on a unified interface. Anywhere365 offers an application programming interface (API), which lets businesses integrate the system with several third-party applications including ServiceNow, Salesforce, Microsoft Teams and Bullhorn. > > Verdict: Rated **4.3/5** by 100 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 100 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Anywhere365 ## Commercial Context - **Starting Price**: US$10,000.00 - **Pricing model**: Per Feature - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile) - **Available Countries**: Netherlands ## Features - API - Automated Routing - Automatic Call Distribution - Blended Call Centre - CRM - Call Logging - Call Recording - Call Routing - Call Scripting - Caller ID - Chatbot - Computer Telephony Integration - Dashboard - IVR - Inbound Call Centre - Manual Dialer - Multi-Channel Communication - Outbound Call Centre - Queue Management - Reporting/Analytics ## Integrations (3 total) - Dynamics 365 - Microsoft Teams - ServiceNow ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support ## Category - [Contact Centre Software](https://www.softwareadvice.co.uk/directory/4389/contact-center/software) ## Related Categories - [Contact Centre Software](https://www.softwareadvice.co.uk/directory/4389/contact-center/software) - [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.co.uk/software/120988/ringover) — 4.7/5 (859 reviews) 2. [Sobot](https://www.softwareadvice.co.uk/software/524506/Sobot) — 4.9/5 (92 reviews) 3. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1754 reviews) 4. [Amazon Connect](https://www.softwareadvice.co.uk/software/352892/amazon-connect) — 4.5/5 (92 reviews) 5. [HoduCC](https://www.softwareadvice.co.uk/software/95921/hoducc) — 4.6/5 (95 reviews) ## Reviews ### "Great Chat system" — 5.0/5 > **Nazli** | *24 August 2021* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Very easy and coinvent application you can call , chat anytime. Best part for me was you can even dial phone numbers and get free calls. > > **Cons**: I think everything is nice except when we are connected in both PC and mobile notifications missed an even if you are away it still shows you available which is misleading > > Over all a good chat system ----- ### "skype is a great communication platform" — 4.0/5 > **Verified Reviewer** | *13 August 2021* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: It is free and easy to use. We can record videos and share screens which have made my work faster. I can write my status and what I am doing and my co-worker can view my status. I can host a meeting and the meeting. > > **Cons**: Some days back I got the bluff call on skype it was a name written bI and it was not shown in the chats and chats history logs. I tried to search the user but the user was not found. It was shown in phone call history but not in the skype calls. Some time calling does not work. I have to restart my computer or quit and start skype to make calls on skype. I tried to uninstall it, but it reappears automatically. > > Overall It is very good. It is a great platform to communicate with people and co-workers. ----- ### "Everything is Hardcoded" — 3.0/5 > **Morgan** | *29 January 2020* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: I have not seen anything significant from this implementation yet. > > **Cons**: Everything is hardcoded and cannot administered in-house. Any changes that need to be made has to go through the provider. Target dates are not being met because of the lack of functionality. The chatbot responds as if it's a robot and not a personable interaction. > > We were looking for a tool that would drive down calls to our service desk. Responses are hard coded and every single functionality is hard coded by Capterra. We paid a lot of money for a mediocre service that really hasn't solved any of our problems. I typically don't write reviews but feel other businesses need to be aware. ----- ### "Anywhere365 is a must have for corporate world" — 5.0/5 > **Verified Reviewer** | *10 April 2023* | Computer Hardware | Recommendation rating: 10.0/10 > > **Pros**: I like the Azure integration in Anywhere365. we often develop and deploy cloud based web applications. Most of the time it's not straightforward. Support from Anywhere365 comes in handy during deployment difficulties. We often get very quick support which help us avoid any major roadblocks. > > **Cons**: Sometimes the call log seems a bit buggy. > > Overall it's a great support tool. I really depend on it. ----- ### "Not much quality product" — 4.0/5 > **Verified Reviewer** | *4 July 2021* | Banking | Recommendation rating: 3.0/10 > > **Pros**: It was a good software for chat but in 21th centuryit is way old in term of technology > > **Cons**: Not much ease of use. Lack lots of functionality. Slow perform for big organization > > Not much ease of use. Lack lots of functionality. Slow perform for big organization. I can be used for some time but not for long term useability ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.uk/software/271275/anywhere365-for-skype-business?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/271275/anywhere365-for-skype-business) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data