--- description: Review of Waitwhile Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Waitwhile | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [Waitwhile](/software/270151/waitwhile) # Waitwhile Canonical: https://www.softwareadvice.co.uk/software/270151/waitwhile Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/270151/waitwhile?page=2) > Waitwhile is a waitlist and scheduling software that helps businesses streamline the entire queuing process, from guest check-ins to notifications via SMS and email. It also offers a powerful API to facilitate integration with third-party applications. > > Verdict: Rated **4.7/5** by 63 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 63 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Waitwhile - **Location**: San Francisco, US - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free: 1 location, up to 50 visits/month, 2 SMS/visit. Starter: $29/month for up to 4 locations, 3,000 visits/month, 3 SMS/visit. Business: $49/month/location for 4-10 locations, up to 10,000 visits/month, 3 SMS/visit. Contact Waitwhile for custom enterprise pricing. Discounted pricing is available for annual billing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - API - Access Controls/Permissions - Alerts/Notifications - Appointment Scheduling - Calendar Management - Class Scheduling - Client Database - Client Management - Communication Management - Confirmations/Reminders - Contact Database - Customer Accounts - Customer Activity Tracking - Customer Database - Customer Experience Management - Customer History - Customisable Branding - Customizable Fields - Dashboard - Email Alerts ## Integrations (3 total) - Mailchimp - Salesforce Sales Cloud - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software) ## Related Categories - [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software) - [Scheduling Software](https://www.softwareadvice.co.uk/directory/4738/scheduling/software) - [Appointment Scheduling Software](https://www.softwareadvice.co.uk/directory/4731/appointment-scheduling/software) - [Customer Experience Software](https://www.softwareadvice.co.uk/directory/4574/customer-experience/software) - [Appointment Reminder Software](https://www.softwareadvice.co.uk/directory/3557/appointment-reminder/software) ## Alternatives 1. [WaitWell](https://www.softwareadvice.co.uk/software/322615/waitwell) — 4.9/5 (84 reviews) 2. [Genius](https://www.softwareadvice.co.uk/software/435569/Genius-for-Restaurants) — 4.5/5 (185 reviews) 3. [Qminder](https://www.softwareadvice.co.uk/software/166948/qminder) — 4.8/5 (93 reviews) 4. [OpenTable](https://www.softwareadvice.co.uk/software/439120/opentable) — 4.7/5 (1317 reviews) 5. [Square Appointments](https://www.softwareadvice.co.uk/software/372595/square-appointments) — 4.5/5 (254 reviews) ## Reviews ### "Great time saver\!" — 5.0/5 > **Mike** | *9 February 2026* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Waitwhile allows us to see which clients are coming to the clinic and gives us time to prepare their chart. > > **Cons**: I cannot think of any issues at this time that I need to report as a con. We all love using Waitwhile. > > We all love using Waitwhile. It saves us a lot of time by allowing us to to j ow which pets out clients are bringing into the clinic and gives us time to prepare their chart before they get there. ----- ### "Great combo for scheduling and waitlisting" — 5.0/5 > **Brett** | *19 October 2021* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The scheduling and reminder texts. The view and back end use. > > **Cons**: Sometimes searching for future appointments is a little more difficult than I’d like > > Our business would suffer greatly without the software it does almost everything we need it to do. ----- ### "Great system BUT" — 3.0/5 > **Luis** | *14 October 2021* | Hospitality | Recommendation rating: 2.0/10 > > **Pros**: I loved that you it is easy to use unless the it group decides to change things in it and it screws everything up > > **Cons**: I did not lie the transition from V1 To V2 Moving and re lauding URLS was not efficient .. it should have been easier to redrect > > Over all my experience with it has been ok . Because for as easy as it is to work with it’s just as hard and difficult to deal with new changes that IT makes . Some times i have regretted changing to this system . Im still fighting for an user friendly system , they are not listening to me when i give them feed back ----- ### "Our clients love the reminders" — 5.0/5 > **Sarah** | *5 October 2024* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: I like that I am able to categorize the kind of appointment for the agents, and add the address of the office for our clients, since we have a satelite office. > > **Cons**: I wish we could do appoints on the :15 Only being able to do :00 and :30 is frustrating as we try to see as many clients as possible each day. > > It has really helped our client satisfaction. ----- ### "Want a more organized way to manage your waitlists? Use this\!" — 5.0/5 > **Verified Reviewer** | *15 April 2022* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Love how we don't have to physically have the customers write their names down on a piece of paper. Very convenient to manage waits. > > **Cons**: I don't have anything I do not like about this platform just yet. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/270151/waitwhile?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/270151/waitwhile) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data