--- description: Review of Autoflow Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Autoflow | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Workflow Management Software](/directory/4272/workflow/software) > [Autoflow](/software/269871/autotext-me) # Autoflow Canonical: https://www.softwareadvice.co.uk/software/269871/autotext-me Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/269871/autotext-me?page=2) > Autoflow is a user-friendly web-based tool designed to enhance communication and workflow within and beyond automotive repair shops. This unique solution was developed by a shop owner who understands the common challenges faced by shop owners today. The goal is to provide the industry with a single comprehensive product that simplifies and automates everyday tasks, leading to increased shop efficiency, customer satisfaction, and profitability. With this platform, communication is easier and more efficient than ever\! Forget about the frustrations of phone tag and voicemail. The platform enables managers to communicate with clients quickly and effortlessly by sending and receiving text messages at every step of the process. It also streamlines vehicle inspections\! The state-of-the-art DVI technology is engineered to optimize the average repair order (ARO) and boost productivity. > > Verdict: Rated **4.8/5** by 56 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 56 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Software Status Solutions - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$389.99 - **Pricing model**: Flat Rate - **Pricing Details**: No Contracts, No Setup-Fees, $499 in Training at No Charge From Our Team to Yours. Call for additional pricing details if you have 11+ bays or for automotive dealerships. \*Pricing based on United States texting rates. International rates and limits may vary from country to country. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Aruba, Australia, Bahamas, Barbados, Bermuda, Brazil, Canada, Cayman Islands, Costa Rica, Cuba, Ireland, Jamaica, Mexico, Peru, Puerto Rico, St Kitts & Nevis, St Lucia, St Martin, United Arab Emirates, United Kingdom and 1 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Billing & Invoicing - CRM - Calendar Management - Communication Management - Customer History - Customisable Dashboard - Customisable Reports - Customizable Fields - Data Import/Export - Electronic Payments - Flows - Graphical Workflow Editor - Inspection Management - Job Tracking ## Integrations (18 total) - 360 Payments - ALLDATA - ALLDATA Shop Manager - HITS - LANKAR - M1 ERP - MaxxTraxx - Mitchell RepairCenter - NAPA TRACS - NAVEXEngage - Omnique - Protractor - Shop Boss - Shop-Ware - Shopware ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Workflow Management Software](https://www.softwareadvice.co.uk/directory/4272/workflow/software) ## Related Categories - [Workflow Management Software](https://www.softwareadvice.co.uk/directory/4272/workflow/software) - [Car Repair Software](https://www.softwareadvice.co.uk/directory/4261/auto-repair/software) ## Alternatives 1. [ARI](https://www.softwareadvice.co.uk/software/97484/ari-auto-repair-invoices) — 4.6/5 (661 reviews) 2. [AutoLeap](https://www.softwareadvice.co.uk/software/120367/autoleap) — 4.8/5 (747 reviews) 3. [AutoRepair Cloud](https://www.softwareadvice.co.uk/software/29965/autorepair-cloud) — 4.9/5 (163 reviews) 4. [NAPA TRACS](https://www.softwareadvice.co.uk/software/76836/napa-tracs) — 4.2/5 (264 reviews) 5. [Torque360](https://www.softwareadvice.co.uk/software/240314/torque360) — 4.9/5 (55 reviews) ## Reviews ### "Helpful add-on to our Omnique system" — 4.0/5 > **Verified Reviewer** | *6 September 2022* | Automotive | Recommendation rating: 7.0/10 > > **Pros**: We were able to set up a dashboard based on status in Autotext.me that have proven very helpful for us in managing our shop workflows. > > **Cons**: The overall expense of using this system is very high, in my opinion. They make us purchase a new subscription for every new shop we open, and it all adds up. We are looking to switch because it's simply gotten too expensive. ----- ### "Autoflow" — 5.0/5 > **Keith** | *8 July 2023* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Autoflow makes the process of managing RO easy. From the beginning of assigning the DVI to a technician to complete an inspection. It’s also an easy process to assign jobs or rearrange them when you need to. Auto fill also makes it easy to communicate and keep your customers updated with the status of each step. Auto fluids, easy to use with new employees getting them trained on how to use the DVI incorrectly, inspect vehicles when they brought in. > > **Cons**: None at this time. I can’t think of any features that are negative integrates well with our system makes it easy to use. ----- ### "Review" — 4.0/5 > **Shannon** | *11 July 2023* | Automotive | Recommendation rating: 7.0/10 > > **Pros**: I like the contact with customers and being able to text them > > **Cons**: I would like to be able to control when it texts and what it says. I find too often its too quick to text or if we accidentally hit inspection in progress there is no way to take it back as it's already texted the customer. I would like to see maybe a prompt before it texts people > > communication with customers ----- ### "Great Product" — 5.0/5 > **Greg** | *26 September 2023* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The communication between the technician and the counter is great. We get notifications when the DVI is submitted which allows us to quickly write the repair order and send it to the client. Then we get notifications when the client has opened up the DVI which triggers us to give the client a call if they haven't already called. > > **Cons**: What I like least is the fact that DVIs are locked down after so many uses. Doesn't matter how many times I ask for input as soon as I update our DVI, people find things that they want to be changed, and if it is after the > > The support and product is great. We had tried a different DVI system and it wasn't as friendly to use or a support staff that went above and beyond to help work through issues. ----- ### "Almost perfect" — 4.0/5 > **Ian** | *14 August 2024* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: Autoflow’s DVI functionality is very streamlined. Its take next to no time get our new technicians acclimated with the system. Our customers love having a digital inspection that they can review at any time after their current work is completed as well. > > **Cons**: The current state of DVIs does not include the ability for the customer to approve or deny work needed on the vehicle without having to contact the salerep and approve/deny vocally over the phone. We wish there was the ability to do this without having to reconnect with the customer when theyre no longer on site. This would save a lot of time. > > We are currently dealing with some connectivity issues between our devices and Autoflow’s server regardless of our network/cell tower speeds, but other than this new issue, we have had a generally great experience. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/269871/autotext-me?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/269871/autotext-me) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data