--- description: Review of Crownpeak Digital Experience Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Crownpeak Digital Experience Platform | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Personalisation Software](/directory/4276/personalization/software) > [Crownpeak Digital Experience Platform](/software/269766/crownpeak-digital-experience-platform) # Crownpeak Digital Experience Platform Canonical: https://www.softwareadvice.co.uk/software/269766/crownpeak-digital-experience-platform > Crownpeak?provides a SaaS-based digital experience platform with best-in-breed capabilities that empower companies to deliver omnichannel digital experiences – faster and easier than ever. Crownpeak’s?platform provides Hybrid Headless CMS, AI-Driven Personalization \& Experience Optimization, Digital Quality \& Accessibility Management, Content-Driven Commerce, Privacy \& Consent Management and more. And, with our unique, zero-infrastructure approach and \#CustomerObsessed support, we ensure the industry's fastest time-to-market - up to 80% faster than typical enterprise DXP. Headquartered in Denver, USA and Dortmund, Germany, we are proud to help many of the world’s most iconic global brands, including Unilever, Bosch, ASICS, Nintendo and American Express move faster, grow their brands and turn customers into lifelong fans. > > Verdict: Rated **4.2/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 5 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Crownpeak Technology - **Location**: London, US - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$5.00 - **Pricing model**: Per Feature - **Pricing Details**: Pricing varies on the number of monthly website sessions and features selected. Contact Crownpeak Technology for additional details. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Spanish - **Available Countries**: United States ## Features - A/B Testing - AI/Machine Learning - API - Access Controls/Permissions - Accessibility Statement Generator - Activity Dashboard - Activity Tracking - Alerts/Notifications - Analytics - Approval Process Control - Asset Lifecycle Management - Behaviour Tracking - Categorisation/Grouping - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Configurable Workflow - Content Library - Content Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Personalisation Software](https://www.softwareadvice.co.uk/directory/4276/personalization/software) ## Related Categories - [Personalisation Software](https://www.softwareadvice.co.uk/directory/4276/personalization/software) - [Website Optimisation Tools](https://www.softwareadvice.co.uk/directory/4680/website-optimization/software) - [Digital Experience Platforms (DXP)](https://www.softwareadvice.co.uk/directory/4428/dxp/software) - [Headless CMS Platform Software](https://www.softwareadvice.co.uk/directory/4122/headlesscms/software) - [Content Management Systems](https://www.softwareadvice.co.uk/directory/4543/cms/software) ## Alternatives 1. [Centralpoint](https://www.softwareadvice.co.uk/software/93286/centralpoint) — 4.6/5 (9 reviews) 2. [Adobe Experience Manager](https://www.softwareadvice.co.uk/software/6734/adobe-experience-manager) — 4.3/5 (142 reviews) 3. [Jahia](https://www.softwareadvice.co.uk/software/239256/jahia-dxp) — 4.6/5 (59 reviews) 4. [Kontent.ai](https://www.softwareadvice.co.uk/software/113019/kontico-kontent) — 4.5/5 (48 reviews) 5. [Bloomreach](https://www.softwareadvice.co.uk/software/212011/bloomreach-experience-manager) — 4.8/5 (56 reviews) ## Reviews ### "Excellent Support, but Difficult to Learn" — 4.0/5 > **Matthew** | *9 March 2019* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: The Customer Support team is phenomenal. Our tickets have always been responded to in a timely fashion, and the techs see the issue through to complete resolution. Although there is a steep learning curve, once implemented, it is very easy to maintain a robust site. > > **Cons**: It's virtually impossible to stand up Crownpeak without a 3rd party partner. We attempted to use their internal professional services team, and although we did eventually get the system up and running, we definitely felt like we were "pushed aside" in favor of larger clients. > > We consolidated 3 separate open source CMS platforms into one Crownpeak instance. The site management capabilities make this a simple proposition once the CMS is fully implemented. ----- ### "Great option and feature for website" — 4.0/5 > **Ummu Habibah** | *26 July 2022* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: We can have a highly accessible website for almost all our customers, with specific instructions and a straightforward setup wizard. Software like this is essential for developing sites that must adhere to the Web Content Accessibility Guidelines. Also, it won't conflict with the rest of our code. > > **Cons**: It's a fantastic option, definitely one of the finest out there. To more aggressively prevent frivolous lawsuits, you might have to employ a premium option. Making changes to your account via your iPhone or smartphone is a hassle; the menus and presentation could use some graphic rework. ----- ### "Serves its purpose but difficult to use" — 3.0/5 > **Christopher** | *10 February 2023* | Package/Freight Delivery | Recommendation rating: 6.0/10 > > **Pros**: I like that changes to content could be published quickly, after updating a page updates could be seen within a few minutes > > **Cons**: The soft ware is very dry to look at, which makes it easy to get lost, and inaccessible for new users. The learning curve is a bit steep because of this. > > Overall crownpeak served its purpose, but was just difficult to use and felt laden with obstacles. ----- ### "My Experience" — 5.0/5 > **Aksel** | *21 October 2021* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Really fast, really customer friendly, love using it\! > > **Cons**: I would love to have notify another user in my team for the changes in my staging environment before sending it to production to minimize wrongful content publishing\! > > The best. ----- ### "Great Product and Customer Service" — 5.0/5 > **Rocky** | *29 October 2021* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: We use Crownpeak to host one of our line of business websites. Overall, it's easy to use, easy to tailor and great customer service. > > **Cons**: No real issues. They have a great customer service and we get a response usually in 30mins. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/269766/crownpeak-digital-experience-platform) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data