Cloud Assess

Hi Chris, thank you for leaving us a review, we really appreciate it! It's great to hear you like our assessment first approach. We want all our customers to be able to validate capabilities after learning as we believe this is key to achieving real outcomes. And thank you for letting us know what you'd like to see next. We have passed your feedback on to our team. Thanks again :)

Hi Jay,

Thank you for your feedback! We’re glad to hear you’ve found value in tracking student progress in real time and that our customer support has been helpful.

We’re excited to announce that our upcoming Content Designer and Learner Assessment UI will include auto-save to prevent any loss of progress.

If you encounter any issues or have more feedback, please reach out to our Help Centre team for assistance. Your input helps us improve and better support educators like you. Thanks again! :)

Hi Brooke, Thank you for taking the time to share your feedback! It's great to hear that Cloud Assess has made the transition to paperless assessment easy for you and that the ability to track student progress and manage learning material in one place has been helpful. Stay tuned for some more feature updates coming in 2025!

Thanks so much for leaving us a review, Graham. We're really pleased to hear you're loving the platform.

Hi Mel, Thank you for taking the time to share your experience! We're thrilled to hear how much you and your learners are enjoying Cloud Assess.

Hi George,

Thank you for your glowing review. We're thrilled to hear that you've found Cloud Assess user-friendly and our support team helpful. Our goal is to assist you in achieving your objectives and excel with the platform.

We're excited to continue this journey with you and contribute to your ongoing growth and learning experiences. Thank you for choosing Cloud Assess.

Kind regards, Helen

Hi Megan,

Thank you for your positive feedback! We're glad you find Cloud Assess user-friendly. Great news, you can duplicate individual fields. Please raise a chat in the Help Centre and we'll show you how. We're delighted to have you on board after your experience with Moodle. If you have more ideas or questions, feel free to reach out.

Thank you for your amazing feedback, Jen! We're so glad to have you as one of our valued customers. You'll always have our support to ensure we can meet all of your needs. Thanks again :)

Hi Salina, thank you very much for taking the time to provide us with a review. I will pass the feedback on to the team. In relation to features within the assessment builder, you're right, there are a host of features on the way in 2025. Stay tuned!

Hi Linden,

Thank you for your feedback! We're glad you find Cloud Assess easy to use. Please raise a Chat in the Help Centre or book a meeting with your Customer Success Manager to raise the issue of not seeing the entire answer on the screen. We aim to maintain a simple, clear layout for your convenience. Thanks once again.

Hi Frank,

Thank you for your feedback! We're thrilled to hear that you consider Cloud Assess an essential LMS management tool especially for tracking trainee progress and keeping them on track.

If you have questions about integration and interoperability, please contact your Customer Success Manager for further discussion. You can also message the support team using the Chat function in the Help Centre. We're here to support you every step of the way!

Hi Dominic,

Thank you for your review. We're pleased to hear that you find the app easy to use and navigate. If you have any questions, please feel free to reach out to us through the Help Centre chat. We look forward to releasing more User Interface updates in the coming months to further enhance your everyday experience.
Kind regards,
Helen

Hi Joshua,

Thank you for providing us with a review we really appreciate it.

In relation to your feedback, progress should be possible to see from the overview of the enrolment against each unit, question. Numbering can be added along with benchmarks when the assessments are designed in Cloud Assess.

We're keen to support these requirements with you. When you have a chance maybe jump into our Help Centre Live Chat and ask to arrange some time with your Account Manager who can assist you.

Thanks and kind regards, Helen

Thanks so much for your review, Debra! It's great to hear you like the ease of use of Cloud Assess. We're sorry to hear you're having troubles with messaging multiple students at once. There is a function for Group Messaging via Posts, which should be a great time saver. Please reach out to our Support team if you need help with this, we would be more than happy to assist! Thanks again for your review :)

Hi Tracey, 

Thank you for your positive feedback! We're thrilled to hear that your Customer Success Manager is supporting your growth and success with Cloud Assess.

We're excited to continue this journey with you.

Hi Tony, thanks so much for your review! We're thrilled to have you on the journey to more efficient training, compliance and better safety. It's great to hear you like our ongoing support and thank you for your feedback about picture uploading. This has been passed onto our team, who will look into it. Thanks again :)

Hi Daniel, thanks so much for the review! We're thrilled to hear about your positive experience with customer service and that you like our clean, user-friendly interface. And thank you for your feedback about the course design. We will take this on board and our team will look into this. Thanks again :)

Mal, thank you so much for your review :) Having you as a loyal customer means so much to us — cheers to the last 10 years and we can't wait to see what the future holds for you!

Hi Ash-Lee,

Thank you very much for your feedback. We're pleased to hear you're receiving outstanding support and that you find Cloud Assess user-friendly. Thank you for your suggestions. I have passed your feedback onto the Customer Success Team. Please raise this in your next meeting. Thanks once again.

Thanks so much for your review! :)

Hi Alix, thanks so much for your positive feedback! We're so glad to hear you find our app easy and efficient to use. Thanks again :)

Hi Jham, thank you for your review. We're really pleased you're finding Cloud Assess user-friendly. If you do have any questions please head to our Help Centre and raise a chat. Thanks once again.

Hi Vanessa,

Thank you for your feedback. We're thrilled to hear that Cloud Assess aligns so well with your needs and expectations. We appreciate your input about navigation, please book in with your Customer Success Manager to discuss further. Thanks once again!

Hi Pascal, we're thrilled to hear that both you and your students enjoy using Cloud Assess! Thanks so much for the positive feedback :)