--- description: Review of AllAnswered Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: AllAnswered | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/4138/collaboration/software) > [AllAnswered](/software/267700/allanswered) # AllAnswered Canonical: https://www.softwareadvice.co.uk/software/267700/allanswered Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/267700/allanswered?page=2) > AllAnswered is your team's collective brain. It is an all-in-one knowledge management software that combines the power of Wiki Documentation, Questions \& Answers, Workflow and AI Engine. AllAnswered uses Wiki pages to document explicit knowledge, for example, your company processes, policies and records. And posts are used to capture tacit knowledge. The most commonly used posts are Questions \& Answers (Q\&As). It works very much like Quora or Stack Overflow, but is optimized for organization internal use. You can also create other posts such as polls, surveys, discussions, and announcements. AllAnswered also features built-in workflow and knowledge life-cycle management that keep your knowledge base always up-to-date. Analytics data provide visibility and insights on how your team is utilizing the system. The powerful search engine allows anyone to find the information they need quickly and easily across all content, even in file attachments. AllAnswered is the central platform for your team to collaborate, share, manage and discover your institutional knowledge that is always up to date. It is also integrated with other tools that your team uses on a daily basis, including Slack, Microsoft Teams, Jira, Github, and many more. > > Verdict: Rated **4.6/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 11 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: AllAnswered - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$5.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: $5/user/month for Team Edition. Contact us for Enterprise Edition. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Catalog Management - Collaboration Tools - Content Management - Discussions/Forums - Full Text Search - Knowledge Base Management - Knowledge Management - Self Service Portal - Text Editing ## Support Options - Chat ## Category - [Collaboration Software](https://www.softwareadvice.co.uk/directory/4138/collaboration/software) ## Related Categories - [Collaboration Software](https://www.softwareadvice.co.uk/directory/4138/collaboration/software) - [Content Management Systems](https://www.softwareadvice.co.uk/directory/4543/cms/software) - [Knowledge Management Software](https://www.softwareadvice.co.uk/directory/1884/knowledge-management/software) - [Document Management Software](https://www.softwareadvice.co.uk/directory/722/document-management/software) - [Remote Work Software](https://www.softwareadvice.co.uk/directory/4592/remote-work/software) ## Alternatives 1. 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Now we have a knowledge base that everyone can trust. > > **Cons**: They have good online help, but more video tutorials would be great\! > > This is a great knowledge base product and their customer support is awesome\! We have been using Allanswered for over six months now and we are really happy with it. ----- ### "A Great Sass internal Wiki and Q\&A tool" — 5.0/5 > **Douglas** | *19 March 2021* | Civic & Social Organization | Recommendation rating: 8.0/10 > > **Pros**: This really seems to be the only tool that does a wiki and a Q\&A tool. Their support is amazing Security practices are great They turned on beta features for us when they would be useful The Q\&A features are really well designed and implimented > > **Cons**: Conflict resolution is still in progress Jira integration is cloud only The community division can be a little difficult to do well. ----- ### "Our Second Brain" — 4.0/5 > **Pierre** | *19 February 2021* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: AllAnswered is a plug-and-play knowledge base system that helps your team organize shared knowledge. It has built-in support for explicit and tacit knowledge, with support for more formal documentation as well as questions, polls, ideas, and news bits. The communities can be leveraged to contain department or domain-specific knowledge and give people rights to read, write or review the documents that are most relevant to them. It also has some automation to prompt people to review documents before they get out-of-date. > > **Cons**: AllAnswered doesn't have as many integrations as other popular knowledge management software, though it does have a public API. The benefits of using the Slack or Teams integration aren't clear. Companies with a lot of disorganized documents might find the search to be a inferior (to e.g. Google). > > The team is very pleased with AllAnswered and their support is responsive and helpful. The main challenge so far hasn't been the software, but the people. Getting into the habit of writing good knowledge base documentation requires time and commitment. ----- ### "Life's Many Luxuries - Norleah Perrin" — 5.0/5 > **Norleah** | *9 October 2020* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Everything. But maybe the ability to maneuver through the communities and pages, seamlessly. How we are able to organize to locate the information of required document in the drop of a hat. Makes dealing with our customers much easier and confident as we have access to the information in such a unified manner. > > **Cons**: Maybe possible, more font and style options. But apart from that, I cannot think of anything else at this time. > > So far it has been amazing. The customer service, the promptness and the efficiency, just amazing. We have never had any issues and our team loves this service. ----- ### "Centralized knowledge base for the team" — 5.0/5 > **Sherry** | *5 October 2020* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: We used to have documents stored on different places such as Sharepoint, shared network drives and people's local hard drives. It was always difficult finding the information you needed. Even when you could find it, you had to check with the author if it is still up to date. Now that everything is stored and managed in AllAnswered. We know where to look and we can find information much quicker. And we know that we can trust the information we find. > > **Cons**: It may take some time for your whole team to buy in and get used to the concept and workflow that AllAnswered provides. But once they do, it works beautifully. > > Our overall experience is great. It's incredibly easy to set it up and start adding documents using the wiki tool. Within our group, people can ask questions and get answers on processes and how-tos, etc. When you need that information later, it takes a quick search to get what you need. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/267700/allanswered?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/267700/allanswered) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data