--- description: Review of Tessitura Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Tessitura | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Museum Software](/directory/4219/museum/software) > [Tessitura](/software/267113/tessitura) # Tessitura Canonical: https://www.softwareadvice.co.uk/software/267113/tessitura Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/267113/tessitura?page=2) > Tessitura helps arts and culture organizations grow revenue, deepen relationships and streamline operations by bringing CRM, ticketing, fundraising, marketing, memberships and admissions into one powerful platform. With everyone working from a single constituent record, teams spend less time reconciling data and more time acting on it, whether that’s improving conversions, increasing donor retention or personalizing outreach. Designed for theaters, museums, performing arts centers and cultural attractions, Tessitura supports complex ticketing, digital memberships, online giving and multichannel campaigns, all backed by real‑time data that point teams toward their next best action. As a mission‑driven nonprofit with 24/7 support and a worldwide community of 800+ organizations, Tessitura gives buyers not just software, but a long‑term partner focused on helping them achieve sustainable growth and deliver exceptional customer experiences. > > Verdict: Rated **4.1/5** by 36 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 36 Reviews | | Ease of Use | 3.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Tessitura Network - **Founded**: 2001 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Denmark, Finland, Ireland, New Zealand, Norway, Sweden, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Attendance Tracking - Barcode/Ticket Scanning - Budgeting/Forecasting - CRM - Campaign Analytics - Campaign Management - Confirmations/Reminders - Contact Management - Contribution Tracking - Credit Card Processing - Cross Selling Functionality - Customer Data Management - Customer History - Customisable Branding - Customisable Forms ## Integrations (21 total) - ARTdynamix - Activity Stream - ArtifaxEvent - Attentive - BetterUnite - CampDoc - Cuseum - Dotdigital - Feathr - Ingresso - Kindsight - Loqate - Momentus Technologies - Prospero - Queue-it Virtual Waiting Room ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Museum Software](https://www.softwareadvice.co.uk/directory/4219/museum/software) ## Related Categories - [Museum Software](https://www.softwareadvice.co.uk/directory/4219/museum/software) - [CRM Software](https://www.softwareadvice.co.uk/directory/4153/crm/software) - [Ticketing Systems](https://www.softwareadvice.co.uk/directory/4641/ticketing/software) - [Fundraising Software](https://www.softwareadvice.co.uk/directory/1543/online-fundraising-platforms/software) - [Charity Software](https://www.softwareadvice.co.uk/directory/4280/nonprofit/software) ## Alternatives 1. [Eventbrite](https://www.softwareadvice.co.uk/software/133924/eventgrid) — 4.6/5 (5751 reviews) 2. [Purplepass](https://www.softwareadvice.co.uk/software/151135/purplepass) — 4.9/5 (302 reviews) 3. [Fienta](https://www.softwareadvice.co.uk/software/308429/fienta) — 4.8/5 (166 reviews) 4. [TicketSource](https://www.softwareadvice.co.uk/software/156844/ticketsource) — 4.8/5 (533 reviews) 5. [On the Stage](https://www.softwareadvice.co.uk/software/401987/on-the-stage) — 4.7/5 (88 reviews) ## Reviews ### "A CRM that fits our needs" — 5.0/5 > **Verified Reviewer** | *17 April 2020* | Music | Recommendation rating: 9.0/10 > > **Pros**: It was created with music institutions and not-for-profits in mind and has all the ability to hand every need our unique business type(s) have. > > **Cons**: It's a pretty advanced program and there is a massive learning curve. Getting staff on board to learn it can be a challenge. In addition, it's one of those softwares that is "only as good as the data you put into it." > > It's been positive for managing relationships and for data mining. ----- ### "Essential ticketing software for Arts venues" — 4.0/5 > **Verified Reviewer** | *13 April 2018* | Music | Recommendation rating: 8.0/10 > > **Pros**: Company fully understands the requirements of the industry that it is targeting. There is an excellent community with end users willing to engage and help each other. > > **Cons**: Requires quite a lot of resource to manage and maintain in terms of staff and hardware. Would hope to see this improve in coming releases and perhaps a shift to a cloud implementation. > > Runs the entire CRM and ticketing solution for the organisation. ----- ### "Tessitura Review" — 3.0/5 > **Brian** | *9 September 2024* | Performing Arts | Recommendation rating: 5.0/10 > > **Pros**: I liked how it was easy to use. The system has a security page where you log in. The style looks very separate which means that getting the information looks like a Windows 95 style. The tabs are functional and usage is fine to look for a show. > > **Cons**: It has had some technical problems from the start. The database is really old, I cannot find the patron with its search bar. You have to search by first name. Also, the payment takes too many steps when it should be reached quicker to pay. > > I like how it is easy to learn the system. But I wish some payments take fewer steps to do the debit/credit or cash transaction. Opening the report, I wish it was already opened by the time we opened the application, instead of opening a report and then closing it before you leave. ----- ### "Great" — 5.0/5 > **Verified Reviewer** | *15 August 2018* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Tessitura is definitely the most popular in the nonprofit arts industry. It's ticketing and fundraising features are integrated and allows for a full constituent report. > > **Cons**: Lately, the software seems outdated. Unlike Raiser's Edge, Tessitura demands a full training to know the ins and outs of the software. It's not the most user-friendly software out there. ----- ### "I've been using Tessitura for a few months and I enjoy the ability to learn new functions every day." — 5.0/5 > **Verified Reviewer** | *9 January 2018* > > **Pros**: There are so many functions to learn about this software that I always am excited to learn. Tessitura gives you so much information so many forms that it's insane on what this software can hold. > > **Cons**: It is a bit complicated and you do need a specialist if you want to really learn how to fully utilize the software. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/267113/tessitura?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/267113/tessitura) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data