RXNT

Pros

Once I learned it, it is a piece of cake.

Cons

Some aspects are not intuitive, but that's me. Help was easily accessible and helpful.

Pros

Easy of use, flexibility in the program, and mental health focus

Cons

Some software instability and inconsistent onboarding protocol

Alternatives Considered

Reasons for Choosing RXNT

Switched From

Reasons for Switching to RXNT

Pros

When it is up and running it is comparatively easy to use.

Cons

100's or 1000's of MD's (according to their own customer service reps) have been left high and dry and unable to prescribe controlled meds because they rolled out a new DEA regulated new authentication process without hiring enough support staff so that I have literally spent hours and hours on hold trying to get a rep to help. The support staff is lovely but the process is a nightmare.

Pros

The only good thing about RXNT is that it is cheaper than other options, but you get what you pay for because it is absolutely terrible.

Cons

Doesn't work for patients. Patients are more often than not not able to register for their portal or fill out paperwork. Software has lots of "bugs" that none of the employees never know how to fix. The billing software does not work. I have been using this software for over a year for my practice and they still have not been able to get it fully setup for me. Save yourself time and stress and don't use RXNT. Choose another software even if it is more expensive. I am in the process of switching now and wish I would have never started with this company in the first place.

Alternatives Considered

Reasons for Switching to RXNT

Pros

It is simple to use and access. I enjoy the prefill for medications and the ease of script writing.

Cons

It can be very confusing if you do not have information entered clearly and correctly for your patient

Pros

RXNT has an amazing platform to be able to prescribe and coordinate with pharmacies and patients to keep all prescriptions orderly and hassle-free.

Cons

There was minimal support at times, but an overload of automatic emails to my inbox, which seemed unnecessary and became annoying.

Pros

easy to use. I like that the meds pull over from the emar directly into rxnt

Cons

times out if staff does not use within a certain time frame

Pros

It is so user-friendly and easy to navigate. If I ever had an issue, I could search for a training deck or chat with someone. Everyone was so friendly and easy to work with. The training was amazing.

Cons

I think the set up should be more streamlined and easier to complete.

Alternatives Considered

Reasons for Switching to RXNT

Pros

Patient profile is clear, direct to the point.

Cons

I do not see any cons or negatives about the program.

Pros

The ease of submitting an order. The ease of navigation of adding orders.

Cons

Difficulty of adding a pharmacy but figured it out.

Pros

The biggest reason I started with the RXNT prescribing program instead of some other company's program was that the representative I was working with was very responsive to my tight timeline and promised to get me set up lighting fast, which he did. There was superb customer service up front. But since I have started using it, I use it for all my prescriptions because I love the ease and speed of prescribing, and the ease of maintaining prescription records.

Cons

A few times I have noticed things that the program seemingly could not do - and then when I have checked with RXNT Support, I find they can show how to do what I need to handle the need that has arisen - like, if I want to prescribe a brand new, newly approved medication that is not yet in the system, there is a way to add it, and Support showed me how. So - there is really nothing not to like. Everything works for me.

Pros

Nothing, the system is always not working

Cons

That the system never works. You have to send multiple support tickets a day to find out why things don't work. No one has time to sit around waiting for things to get fixed.

Pros

Easy to use, keeps all my files safe, protects account with code

Cons

I have no issues with this program and utilize it daily

Pros

THE SYSTEM IS EASY TO NAVIGATE THROUGH.

Cons

SO FAR I HAVE NOT EXPERIENCED ANYTHING THAT HAS GIVEN ME ANY TROUBLE.

Pros

Easy, convenient fast, and is pharmacy approved,

Cons

Failed prescriptions , some just dont go through

Pros

It is easy to manage. Friendly and fast. It took few days to understand it. Customer service was amazing.

Cons

So far, I have not experienced anything that makes me dislike RXNT.

Pros

Solve problems of my medical practice.

Cons

Confusing at times when other prescribers start a new profile

Pros

RXNT is straightforward and easy to use. I love the wide variety of preset templates. makes my charting a lot easier.

Cons

Sometimes the site will crash. Too long to load a page

Pros

Accurate, easy to use and easy to navigate software.

Cons

High cost for private practice. I wish you had EHR too!

Pros

Easy to work with and log onto for seeing patients

Cons

nothing bad about RXNT so no complaints when using

Pros

Ease of use, integration with EMR. Very fluid with great ease searching and connecting with pharmacies

Cons

Nothing. This has been a flawless platform

Pros

Compared to a previous e-prescribing software, this one is much easier to navigate and has not given me almost any glitches or mishaps.

Cons

The version I'm using did not connect directly with my electronic health record. Also, sometimes a medicine prescription did not go through to the pharmacy, and it did not notify me directly about this; I had to check on another screen.

Pros

It is pretty easy and simple to navigate.

Cons

The program can't have 2 windows open at the same time.

Pros

It is straightforward and easy to understand

Cons

Can’t think of any right now. I believe the team at RXNT does its best.

Pros

RXNT works seamlessly with my EHR to find and prescribe medications, and to find the pharmacies my patients want to go to.

Cons

Sometimes pharmacies are not listed. But not often.