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description: Review of Orax SDI Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Orax SDI | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Orax SDI

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> Orax Service Delivery Infrastructure is a cloud-based CRM and ERP platform for comprehensive business management on smartphones, tablets and desktops. The solution is meant for small, medium and large companies. The Orax SDI Cloud is built on HPE technology to enhance data protection and availability. Customisation and bespoke app and process development means that you will never outgrow Orax SDI.&#10;&#10;Orax SDI provides a scope that can only be equalled by enterprise grade systems or bespoke solutions. Due to the breath of functionality and optional customization the entire business, including all operational and strategic needs can be fulfilled by this single solution, even if you are not a multi-national company.&#10;&#10;With Orax SDI, users can migrate all application needs into one system that covers, integrates and secures data and operations.&#10;&#10;The Orax SDI solution will not hinder a company's growth. It is focused on a specific goal, long-term and loyal partnerships, that enable customers to grow and chase down their dreams, while knowing that their systems will not fall apart beneath them.
> 
> Verdict: Rated **4.6/5** by 11 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 11 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Orax Solutions
- **Founded**: 2005

## Commercial Context

- **Starting Price**: US$58.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Pricing is per usage (user / resource) per month.  Minimum of 10 users.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, South Africa, United Kingdom, United States

## Features

- API
- Accounting
- Activity Dashboard
- Alerts/Notifications
- Billing & Invoicing
- Bills of Material
- CRM
- Calendar Management
- Campaign Management
- Contact Management
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Email Templates
- Financial Management
- Forecasting

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [ERP Systems](https://www.softwareadvice.co.uk/directory/4365/erp/software)

## Related Categories

- [ERP Systems](https://www.softwareadvice.co.uk/directory/4365/erp/software)
- [CRM Software](https://www.softwareadvice.co.uk/directory/4153/crm/software)

## Alternatives

1. [HubSpot CRM](https://www.softwareadvice.co.uk/software/1854/hubspot) — 4.5/5 (4451 reviews)
2. [Salesforce Sales Cloud](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews)
3. [Zoho CRM](https://www.softwareadvice.co.uk/software/392464/zoho-crm) — 4.3/5 (6964 reviews)
4. [Kylas Sales CRM](https://www.softwareadvice.co.uk/software/216694/kylas) — 4.8/5 (573 reviews)
5. [Ploomes CRM](https://www.softwareadvice.co.uk/software/449937/Ploomes) — 4.9/5 (418 reviews)

## Reviews

### "Orax SDI provided everything we needed for our business operations including unmatched support." — 5.0/5

> **Walton** | *20 June 2017* | Professional Training & Coaching | Recommendation rating: 10.0/10
> 
> **Pros**: The user interface is intuitive and easy to use. We could onboard our users in a matter of hours and with the built-in training we could automate the onboarding process and continue to educate our users and clients.&#13;&#10;&#13;&#10;The project management component integrated into the service component made it easy to schedule and manage tasks while the custom reports gave us real-time insight into our projects and our client environments. Every business is unique and Orax SDI understands that.&#13;&#10;&#13;&#10;The security is rock solid and matches or outperforms the security of most banks. I really liked the fact that all the different functions or modules work so seamlessly together. I have not found support at any company that could match the Orax SDI support. The Orax SDI team members are always willing to assist and have implemented suggestions and improvements made by our teams over the years. Updates to the system have always been invisible to the end user and always well documented and communicated. &#13;&#10;&#13;&#10;I have used Orax SDI for more than 7 years, even implementing it at the startup I joined when I left the IT service organization where I was employed. &#13;&#10;&#13;&#10;Orax SDI just works and keeps on working for years. The ROI is huge and it has been proven over years in 2 business where I was involved.
> 
> **Cons**: The functionality of the system has improved a lot over the years, and although the familiar and simple interface has stayed the same, I think the look and feel of the user interface can be improved.
> 
> The software improved our workflow and helped us automate some of our processes. We could use it across our businesses from sales to training to project management to customer service and support. I've used it in an IT consultancy and technical support environment, a professional training company and marketing agency, and every time the ROI and positive impact on our business were clear.

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### "Sales" — 5.0/5

> **Dewald** | *19 April 2023* | Security & Investigations | Recommendation rating: 9.0/10
> 
> **Pros**: Sending quotes to our client are effortless as, and easy to use the different features that Orax offers.
> 
> **Cons**: Nothing everything works perfect and is very user friendly.

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### "Orax is an effective tool to enhance productivity and enhance communication" — 4.0/5

> **Toni** | *26 June 2017* | Medical Devices | Recommendation rating: 6.0/10
> 
> **Pros**: I enjoy the ability to set reminders and ensure follow up with customers. The software is easy to use and has good features
> 
> **Cons**: I don't enjoy not being able to adjust start times of appointments or reschedule appointments without having to delete the appointment completely . I don't enjoy the mobile compatibility, it is difficult to use
> 
> I'm able to communicate with my full team more regularly

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### "Orax SDI is the best all-in-one solution I've encountered. It completely fulfills our business needs" — 5.0/5

> **Praiseman** | *20 June 2017* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Its easy to install the  software. Our rates are excellent because we work with SDI to ensure that valuable time is not wasted.Remote services ensure quick response time and continuous monitoring using SDI Wide-Area-Monitoring.. Team, Task and Time management.it includes many features to extend its capabilities and mould itself around your specific business model and processes.Monthly per-user license and hosting fees means costs scale with your company and there is very low risk. User friendly interface means less training and faster progress. Without SDI we would be unable to effectively manage and control our resources to perform the required daily operations.
> 
> **Cons**: The software is not popular.Return on Investment is instant because you pay per-use, per-month.It completely fulfills our needs going from ticket/call management to very detailed client account's financial status.
> 
> The SDI system is a dynamic system that has made a huge difference to our business. SDI gives us visibility into each team and individual's effort, performance and delivery

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### "This product is simply amazing\! I've used it since it's infancy in 2010, and will continue to do so." — 5.0/5

> **Anton** | *29 June 2017* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The scalability and logic design. I'm privileged to know our rep personally, and his genius is reflected in this product. The metrics, rock -solid reliability that provide my clients with on time reports and accurate information, makes me look like a genius, and motivate my clients to renew their support contracts with me year after year.
> 
> **Cons**: When I send comments via e-mail, I'm unable to log time against them afterwards. I have create to a batch task for this.
> 
> It makes me look like a magician\! My clients always have current info and up to date reports with graphs, charts and detailed stats, and it I don't have to do 1 page of editing...all is done by SDI\!

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/266173/orax-sdi)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/orax-sdi-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/266173/orax-sdi> |
| en-GB | <https://www.softwareadvice.co.uk/software/266173/orax-sdi> |
| en-IE | <https://www.softwareadvice.ie/software/266173/orax-sdi> |
| en-NZ | <https://www.softwareadvice.co.nz/software/266173/orax-sdi> |

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