---
description: Review of Blackbaud eTapestry Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Blackbaud eTapestry | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Fundraising & Donor Management Software](/directory/417/fundraising-software/software) > [Blackbaud eTapestry](/software/2653/etapestry)

# Blackbaud eTapestry

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> eTapestry from Blackbaud is an online fundraising and donation management solution designed for small and midsize nonprofit organizations. The web-based solution helps organizations to streamline their fundraising activities including reaching out to potential donors, scheduling and organizing fundraising events.&#10;&#10;&#10;eTapestry is a web-based solution that can be accessed anytime from any internet enabled device. The solution offers robust membership management tools to run membership programs, track member contributions and manage member contact details. The solution provides a comprehensive event management functionality to create event schedules, plan activities, send e-invites and sell event tickets and merchandises online. With built-in social sharing tools, event organizers can share event posts and updates with their online community or invite participation from a larger audience.&#10;&#10;&#10;eTapestry is available at a monthly subscription with zero upfront costs and 30 days free trial period for product evaluation. eTapestry helps nonprofit organizations raise funds using an online tool without getting into the complexity of an on-premises software installation.
> 
> Verdict: Rated **3.8/5** by 208 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 208 Reviews |
| Ease of Use | 3.4/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Blackbaud
- **Location**: Charleston, US
- **Founded**: 1981

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Pricing scales on number of records and level of functionality needed.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French, Italian, Spanish
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Alumni Management
- Attendance Management
- Auction Management
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Communication Management
- Contact Management
- Contribution Tracking
- Credit Card Processing
- Customisable Branding
- Customisable Forms

## Integrations (2 total)

- Mailchimp
- Meta for Business

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Fundraising & Donor Management Software](https://www.softwareadvice.co.uk/directory/417/fundraising-software/software)

## Related Categories

- [Fundraising & Donor Management Software](https://www.softwareadvice.co.uk/directory/417/fundraising-software/software)
- [Fundraising Software](https://www.softwareadvice.co.uk/directory/1543/online-fundraising-platforms/software)
- [Peer-to-Peer Fundraising Software](https://www.softwareadvice.co.uk/directory/3561/peer-to-peer-fundraising/software)
- [Donation Management Software](https://www.softwareadvice.co.uk/directory/418/crm-software/software)
- [Charity Software](https://www.softwareadvice.co.uk/directory/4280/nonprofit/software)

## Alternatives

1. [Givebutter](https://www.softwareadvice.co.uk/software/380178/givebutter) — 4.8/5 (871 reviews)
2. [Donorbox](https://www.softwareadvice.co.uk/software/380685/donorbox) — 4.8/5 (624 reviews)
3. [DonorPerfect](https://www.softwareadvice.co.uk/software/389956/donorperfect) — 4.5/5 (1384 reviews)
4. [Zeffy](https://www.softwareadvice.co.uk/software/190855/simplyk) — 4.8/5 (473 reviews)
5. [Bonterra Network for Good](https://www.softwareadvice.co.uk/software/19063/network-for-good) — 4.6/5 (936 reviews)

## Reviews

### "Tied into a contract even though I wouldn't use the system" — 3.0/5

> **Linda** | *15 September 2022* | Mental Health Care | Recommendation rating: 1.0/10
> 
> **Pros**: It was initially free through TechSoup and we didn't have a software package so I thought we would try it.
> 
> **Cons**: The reports function was awful. I never did understand how to generate reports. It also was more technical than I had the aptitude for.
> 
> This was our first try with donation software and I tried it because it was free. But then we were tied to a 2-year contract and I hated it so much we switch to another platform and I still needed to pay for it. It was quite frustrating. The reports were the hardest part. Everything about the system just seemed to be more difficult than it needed to be.

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### "Pro for Donor Management, Con for Event Management" — 4.0/5

> **Verified Reviewer** | *26 April 2022* | Nonprofit Organization Management | Recommendation rating: 6.0/10
> 
> **Pros**: I like the data it stores about our donors and the various ways we are able to report on the information,
> 
> **Cons**: I find the donor facing event platforms very dated and confusing.
> 
> While eTapestry has helped us make sense of a lot of data and history, it is very difficult to learn how to use and train new employees on.

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### "You can't ask for a better donor management software package" — 5.0/5

> **Kelly** | *23 July 2019* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Everything is a pro when it comes to eTapestry. The layout is very user intuitive and easy to understand. You can truly dive in and really get a huge bang for you budget almost immediately.
> 
> **Cons**: The only con I can think of for eTapestry is that there isn't a mobile app for the software. I would love to be able to check information when not at my desk.
> 
> I have used so many different donor management software packages throughout my career and I have never been so pleased as I am with eTapestry.

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### "eTapestry Customer Support" — 5.0/5

> **Amber** | *27 April 2016* | Hospital & Health Care
> 
> **Pros**: Customer service was fast, knowledgeable, and respectful. I never felt like I was asking a dumb question and they always had an answer.
> 
> I was hired at Neighborhood Healthcare 3 weeks before its largest fundraiser of the year. I needed to learn eTapestry quickly to accurately update the database with event purchases and I needed my data entry to be fast. Customer support was my go-to, they answered questions over their chat module, emailed me white papers on best practices, and shared detailed instructions on how to be most efficient with our database.

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### "eTapestry Makes Organization Easy for Nonprofits" — 5.0/5

> **Amelia** | *21 April 2016* | Broadcast Media
> 
> **Pros**: Easy to use, offers personalization, organizes complex information simply
> 
> **Cons**: The "Help" section can be confusing. You can easily end up looking up with answers that pertain to other Blackbaud products and tracing your way back to eTapestry specifically can be confusing.
> 
> I have used the software in my work for a nonprofit 501 c 3 organization. eTapestry has a clear, intuitive structure that is also easy to personalize. I feel like information that before was spread out over our intranet, email marketing software, and donor database system is now together in one place for streamlined communication.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/2653/etapestry)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/nonprofit/etapestry-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/2653/etapestry> |
| en-GB | <https://www.softwareadvice.co.uk/software/2653/etapestry> |
| en-IE | <https://www.softwareadvice.ie/software/2653/etapestry> |
| en-NZ | <https://www.softwareadvice.co.nz/software/2653/etapestry> |

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