Blackbaud eTapestry

3.8
Overall rating
Reviews

3.8
Overall rating
Reviews

About Blackbaud eTapestry

eTapestry from Blackbaud is an online fundraising and donation management solution designed for small and midsize nonprofit organizations. The web-based solution helps organizations to streamline their fundraising activities including reaching out to potential donors, scheduling and organizing fundraising events. eTapestry is a web-based solution that can be accessed anytime from any internet enabled device. The solution offers robust membership management tools to run membership programs, track member contributions and manage member contact details. The solution provides a comprehensive event management functionality to create event schedules, plan activities, send e-invites and sell event tickets and merchandises online. With built-in social sharing tools, event organizers can share event posts and updates with their online community or invite participation from a larger audience. eTapestry is available at a monthly subscription with zero upfront costs and 30 days free trial period for product evaluation. eTapestry helps nonprofit organizations raise funds using an online tool without getting into the complexity of an on-premises software installation.
Blackbaud eTapestry Software - The eTapestry home screen can be customized to surface whatever is most important to your organization—progress towards goals, campaign performance, recent gifts, top supporters, upcoming events, and key performance indicators.
Blackbaud eTapestry Software - Constituent profiles in eTapestry are customizable and provide a complete view of your supporters and their interactions with your organization, all from a single screen.
Blackbaud eTapestry Software - Donor details
Blackbaud eTapestry Software - Correspondence template
Blackbaud eTapestry Software - Campaign performance management
Blackbaud eTapestry Software - Reporting
Blackbaud eTapestry video
Blackbaud eTapestry Software - The eTapestry home screen can be customized to surface whatever is most important to your organization—progress towards goals, campaign performance, recent gifts, top supporters, upcoming events, and key performance indicators. - thumbnail
Blackbaud eTapestry Software - Constituent profiles in eTapestry are customizable and provide a complete view of your supporters and their interactions with your organization, all from a single screen. - thumbnail
Blackbaud eTapestry Software - Donor details - thumbnail
Blackbaud eTapestry Software - Correspondence template - thumbnail
Blackbaud eTapestry Software - Campaign performance management - thumbnail

Blackbaud eTapestry pricing

Blackbaud eTapestry does not have a free version but does offer a free trial. Blackbaud eTapestry paid version starts at US$99.00/month.

Starting Price:
US$99.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Blackbaud eTapestry

Trail Blazer Non-Profit Manager

Trail Blazer's non-profit manager offers nonprofit organizations a complete cloud-based solution to manage every aspect...

Blackbaud eTapestry Reviews for UK Users

Feature rating

Value for Money
3.5
Functionality
3.7
Ease of Use
3.4
Customer Support
3.9
5 reviews of 218 View all reviews
Michelle
Michelle
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 18/11/2020

Great for smaller organizations looking to grow!

Pros

eTapestry is a great entry-level CRM tool that will help you familiarize with how the whole concept works. My organization used eTapestry for quite some time and it functioned really well. I really enjoyed the Query Builder tool and folders to keep all your queries organized!

Cons

Once my organization started to grow more, we needed a tool that could handle the bigger volume.

Karen
  • Industry: Religious Institutions
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/05/2022

Blackbaud eTapestry: Well Worth The Purchase - Absolutely Worth Every Dime

Exceptional experience and would recommend to all that are searching for a donor software system.

Pros

Everything about this software is exactly what we need. We can communicate with our supporters in many ways, prepare and run queries on any field, create and use reporting features at any time and essentially document and track all donor information. This is all done with ease and offers flexibility.

Cons

We wish there were a few more features as it integrates with social media and email addresses. We have found that the accuracy is not as strong as we would like it to be.

Alternatives Considered

Salesforce Starter, DonorPerfect and Panorama

Reasons for Choosing Blackbaud eTapestry

Needed a program that met our needs better for relationship management, donor management, fundraising reports and

Switched From

DonorPerfect

Reasons for Switching to Blackbaud eTapestry

The ease of use, flexibility in the queries and reporting and the overall donor management tool met our organizations needs.
YiMei
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
1
Functionality
3
Ease of Use
1
Customer Support
3

3
Reviewed on 03/07/2023

Not intuitive / user friendly, expensive

Pros

Automatically search for duplicate accounts when creating a new account.

Cons

Not easy to figure out how to run reports/queries, and need to pay couple thousands dollars a year to just learn how to use those features. In addition, new fees were added during our three-year contract that we have to pay.

Barbara
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 03/03/2020

very versitile

We have been able to move towards a more technology based fundraising using the justgiving portion of blackbaud for our jog-a-thon. Students created their own page and shared it for donations. This made tracking and acknowledging donations much more efficient.

Pros

We use etapestry and justgiving and have found it to be very useful. We have been able to easily link fundraising campaigns, event registration and forms to our website and then track information.

Cons

Extracting information can be somewhat challenging - once you learn their programing and how to create a query it becomes easier. They do provide a very large training database and a chat room for help.

Dalena
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 13/08/2019

New to eTap, not to CRM

Creating an all in one database for donors and subscribers is very important as we grow. We grew from 1 to five employees overnight and so getting "organized" was essential.

Pros

I love the ease of functionality in finding and creating accounts. I like the connection with Blackbaud Merchant Services for an all in one platform.

Cons

The start-up was a little too long and delayed our business plan. Also, queries and forms are not necessarily intuitive.

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