Blackbaud eTapestry
About Blackbaud eTapestry
Blackbaud eTapestry pricing
Blackbaud eTapestry does not have a free version but does offer a free trial. Blackbaud eTapestry paid version starts at US$99.00/month.
Alternatives to Blackbaud eTapestry
Blackbaud eTapestry Reviews for UK Users
Feature rating
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great for smaller organizations looking to grow!
Pros
eTapestry is a great entry-level CRM tool that will help you familiarize with how the whole concept works. My organization used eTapestry for quite some time and it functioned really well. I really enjoyed the Query Builder tool and folders to keep all your queries organized!
Cons
Once my organization started to grow more, we needed a tool that could handle the bigger volume.
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Blackbaud eTapestry: Well Worth The Purchase - Absolutely Worth Every Dime
Exceptional experience and would recommend to all that are searching for a donor software system.
Pros
Everything about this software is exactly what we need. We can communicate with our supporters in many ways, prepare and run queries on any field, create and use reporting features at any time and essentially document and track all donor information. This is all done with ease and offers flexibility.
Cons
We wish there were a few more features as it integrates with social media and email addresses. We have found that the accuracy is not as strong as we would like it to be.
Reasons for Choosing Blackbaud eTapestry
Needed a program that met our needs better for relationship management, donor management, fundraising reports andSwitched From
DonorPerfectReasons for Switching to Blackbaud eTapestry
The ease of use, flexibility in the queries and reporting and the overall donor management tool met our organizations needs.- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Not intuitive / user friendly, expensive
Pros
Automatically search for duplicate accounts when creating a new account.
Cons
Not easy to figure out how to run reports/queries, and need to pay couple thousands dollars a year to just learn how to use those features. In addition, new fees were added during our three-year contract that we have to pay.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
very versitile
We have been able to move towards a more technology based fundraising using the justgiving portion of blackbaud for our jog-a-thon. Students created their own page and shared it for donations. This made tracking and acknowledging donations much more efficient.
Pros
We use etapestry and justgiving and have found it to be very useful. We have been able to easily link fundraising campaigns, event registration and forms to our website and then track information.
Cons
Extracting information can be somewhat challenging - once you learn their programing and how to create a query it becomes easier. They do provide a very large training database and a chat room for help.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
New to eTap, not to CRM
Creating an all in one database for donors and subscribers is very important as we grow. We grew from 1 to five employees overnight and so getting "organized" was essential.
Pros
I love the ease of functionality in finding and creating accounts. I like the connection with Blackbaud Merchant Services for an all in one platform.
Cons
The start-up was a little too long and delayed our business plan. Also, queries and forms are not necessarily intuitive.