--- description: Review of CheckinAsyst Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CheckinAsyst | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Medical Billing Software](/directory/11/medical-billing-software/software) > [CheckinAsyst](/software/264902/checkinasyst) # CheckinAsyst Canonical: https://www.softwareadvice.co.uk/software/264902/checkinasyst Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/264902/checkinasyst?page=2) > CheckinAsyst is a patient engagement software designed to help healthcare businesses connect patients with doctors to serve clients in a place of convenience. The platform enables managers to capture up-to-date data from a multitude of healthcare solutions through secure messaging and rules and provide convenient access to care. Patients can fill out intake forms to register before visiting, check in at the facility and transfer payments using mobile devices. Through remote diagnosis, a CheckinAsyst healthcare provider can provide diagnoses and care plans over the internet regardless of where the patient is located. Additionally, supervisors can create assessment forms and gain insights into patient-reported outcomes (PRO) on a unified interface. CheckinAsyst lets stakeholders integrate the system with several third-party applications including Allscripts, athenahealth and Greenway Health. Pricing is available on request and support is extended via phone, chat, FAQs, email and other online measures. > > Verdict: Rated **4.4/5** by 47 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 47 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: HealthAsyst ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Spanish - **Available Countries**: United States ## Features - Activity Dashboard - Alerts/Notifications - Appointment Management - Call Reminders - Communication Management - Compliance Management - Confirmations/Reminders - Credit Card Processing - Customisable Reports - Customisable Templates - Electronic Payments - Email Reminders - Forms Management - HIPAA Compliant - Insurance Eligibility Verification - Live Chat - Messaging - Mobile Access - Mobile Alerts - Multi-Channel Communication ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Medical Billing Software](https://www.softwareadvice.co.uk/directory/11/medical-billing-software/software) ## Related Categories - [Medical Billing Software](https://www.softwareadvice.co.uk/directory/11/medical-billing-software/software) - [Appointment Reminder Software](https://www.softwareadvice.co.uk/directory/3557/appointment-reminder/software) - [Patient Engagement Software](https://www.softwareadvice.co.uk/directory/3429/patient-engagement/software) ## Alternatives 1. 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Although the WIFI issues are on our side, CheckinAsyst is working with our IT to alleviate any issues. > > I have implemented and used other patient engagement platforms. By far CheckinAsyst has been a Five Star platform. ----- ### "Director of Operations" — 5.0/5 > **Michael** | *29 April 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Ease of Use, staff friendly, customer service is spectacular. The reporting is robust and gives a great glimpse of daily and monthly transaction details. > > **Cons**: None at the moment. We are extremely satisfied with the product. > > Our overall experience with CheckinAsyst has been extremely positive and fruitful. The system is easy to use, staff friendly and easy to learn. Our dedicated team is wonderful, quick to address issues and extremely open to our feedback, suggestions and enhancement ideas. We have been very lucky to work with this team. ----- ### "Health Asyst through the pandemic" — 3.0/5 > **Shanika** | *12 August 2021* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: Health Asyst is very user friendly, its easy to navigate \& its a very easy system to learn. Reports are very useful and easy to decipher. Health Asyst was able to add COVID questions for each and every appointment, which transfers into a PDF that our office uses to send back with the patient at the time of their visit for MA's and medical staff to review as well. Eligibility has been a great transition especially with Medicaid Managed Care, the clearinghouse has been able to verify all of the new policies. Patient are able to take pictures of their insurance cards and provide us with updated information prior to their appointments. The newest feature being able to accept past due balances from patient that do not have a scheduled appointment has also been a great addition. > > **Cons**: The time that it takes to update, if a patients added onto the schedule and you search Health Asyst it can usually take a few minuets before the appointment populates over. Also when changing appointment types from in office to telehealth the patient will not receive links to the providers virtual waiting room the information has to be manually sent and the change of appointment types is not in real time. Because we are still in pandemic mode we are still scheduling virtual appointments, once the patient completes their registration forms if their within a hour of their appointment they can check in, or they just have to remember to log into the waiting room at the time of their appointment. It would be helpful if the patient could receive a reminder 15 min or 30 min prior to their appointment to let them know their appointment will start shortly ----- ### "Good Value and Personalized Support from CheckinAsyst" — 4.0/5 > **Verified Reviewer** | *15 December 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Competitive pricing compared to similar vendors Excellent customer support and responsiveness Monthly one-on-one meetings with a dedicated account manager Willingness to listen to feedback and enhancement ideas > > **Cons**: Cost to revise forms after implementation can be expensive Current dashboard lacks visibility into patient check-in status > > Overall, my experience with CheckinAsyst has been positive. The platform offers good value, strong customer support, and a collaborative approach to improving the system. While there are areas for improvement—particularly dashboard visibility and post-implementation form revision costs—I am optimistic about future enhancements and look forward to the new dashboard release. ----- ### "Excellent product that delivers a full digital front office for your medical practice" — 5.0/5 > **John** | *12 June 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Patient engagement Saves time for patients and clerical staff checking in. Avoids the clipboard Saves time for patients and clinical staff for medical assessments (new patient health history, PHQ-9, Gad-7, Pain Forms, works with multispecialty) Improves accuracy of the intake process letting staff verify data rather than having to key everything in from a form. Patient reminders - like checking in for flight / helps reduce no-shows and staff can remind patients using the dashboard to complete forms prior to arrival. Ease of use - Patient can use their cell phones, tablets, home PCs, or iPads we have at the office. The Service level from the Checkin Asyst team is amazing. Our assigned team meets with us bi-weekly to continue to improve our experience and maximize our utilization. > > **Cons**: One of the limitations is the willingness of the EHR's and PM's to allow Checkin Asyst fully access to API's. Also, we turned off the bill pay and advance payment features because we switched as a health system to another credit card vendor. If Checkin Asyst had more flexibility to use other payers, we could have kept using that feature. > > Our experience has been game changing over the last 2+ years. This is the best tool you can provide your entire team with wins for clerical, clinical, and providers. Plus, the patient experience has helped us continue to achieve top 25% and in some cases top 10% nationally with our CG-CAHPS scores as a result of the efficient check-in process which translates to an excellent patient experience each and every visit. Finally, your organization will realize return on investment with reduced staffing, the team can whether that occasional short staff day a lot easier. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/264902/checkinasyst?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/264902/checkinasyst) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data