---
description: Review of Prokeep Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Prokeep | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [Prokeep](/software/264486/prokeep)

# Prokeep

Canonical: https://www.softwareadvice.co.uk/software/264486/prokeep

> Prokeep grows relationships and business by turning communication into commerce; adding sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automation. 

Prokeep is purpose-built for and by distributors to connect and empower teams to work smarter, save time, build stronger relationships, and make more money.

BENEFITS:

Drive More Sales
Streamline your sales process with a centralized
workspace for customer ordering. With Prokeep, your
team is able to manage customer text messages,
emails, faxes, and payments all from an easy-to-use
web app. Plus, with various integrations and a built-in
CRM, you’ll be able to engage with your customers
faster, more frequently, and with more data —
empowering your team to make bigger sales more often.

Improve Customer Experience
Meet your customers where they like to communicate
with consistent and fast response times. With built-in
texting automation and broadcast messages, you can
keep your customers up-to-date on inventory,
promotions, and order status. Build stronger customer
relationships by speeding up the ordering process with
text-in ordering and text-to-pay.

Increase Productivity \& Accountability
Empower your team with a better view of customer data
and a more efficent way to communicate and take
orders. With a shared team inbox and records of every
conversation, responding to customers is faster and
easier than ever and no conversation lives in a silo —
eliminating miscommunication and missed sales
opportunities.

Streamline Operations
Consolidate communication through integrations with
leading distributor ERPs and other third party apps.
Keep customers informed with automated text message
alerts. And unlock customer insights with a built-in CRM.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Prokeep

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Please contact Prokeep for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Communication Management
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Live Chat
- Monitoring
- Multi-Channel Communication

## Integrations (7 total)

- Dynamics 365
- Eclipse
- HubSpot CRM
- Innovo
- NetSuite
- ShipWorks
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)

## Alternatives

1. [Viber](https://www.softwareadvice.co.uk/software/146449/viber) — 4.4/5 (4058 reviews)
2. [Text Request](https://www.softwareadvice.co.uk/software/306855/text-request) — 4.6/5 (1193 reviews)
3. [Slack](https://www.softwareadvice.co.uk/software/154669/slack) — 4.7/5 (24046 reviews)
4. [Tremendous](https://www.softwareadvice.co.uk/software/262872/tremendous-rewards) — 4.8/5 (456 reviews)
5. [Wati](https://www.softwareadvice.co.uk/software/430256/wati) — 4.6/5 (202 reviews)

## Reviews

### "Review for prokeep" — 4.0/5

> **Jim** | *12 April 2022* | Wholesale | Recommendation rating: 7.0/10
> 
> **Pros**: It was user friendly. Were able to search customers easily. Were able to add customers easily. They had a better alert system that notifies you of an incoming text. Support was really helpful
> 
> **Cons**: There could have been more ongoing training

-----

### "New user.." — 5.0/5

> **Erik** | *2 April 2024* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: Everything on one platform, ease of use.
> 
> **Cons**: Have not really experienced any downside just yet
> 
> Positive, staff very knowledgeable and informative

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/264486/prokeep)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/prokeep-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/264486/prokeep> |
| en-GB | <https://www.softwareadvice.co.uk/software/264486/prokeep> |
| en-IE | <https://www.softwareadvice.ie/software/264486/prokeep> |
| en-NZ | <https://www.softwareadvice.co.nz/software/264486/prokeep> |

-----

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