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description: Review of Egencia Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Egencia | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Egencia

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> Egencia is a modern corporate travel management system for the fast-changing travel landscape. Egencia provides features to manage travel risk, support traveler well-being, and maximize ROI in your business travel program.&#10;&#10;- Companies of all sizes in more than 60 countries trust Egencia to modernize their corporate travel programs.&#10;&#10;- We bring the power of Expedia Group to deliver simple, consumer-like business travel that users love and fast, expert support for unexpected moments.&#10;&#10;- With a globally consistent platform and powerful travel program management, rest assured your travel program is optimized to manage risk while maximizing ROI.&#10;&#10;Egencia brings the support and flexibility of the Expedia Group to nearly 2 million business travelers in companies of all sizes.
> 
> Verdict: Rated **3.8/5** by 56 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 56 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.6/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Egencia
- **Location**: Bellevue, US
- **Founded**: 2002

## Commercial Context

- **Starting Price**: US$8.00
- **Pricing model**: Per Feature
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, Ireland, Sweden, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Approval Workflow
- Booking Management
- Budget Control
- Compliance Management
- Customer Support
- Customisable Reports
- Dashboard
- ERP integration
- Expense Tracking
- Financial Analysis
- Invoice Management
- Mobile Access
- Online Booking
- Policy Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting

## Support Options

- 24/7 (Live rep)

## Category

- [Spend Management Software](https://www.softwareadvice.co.uk/directory/4086/spend-management/software)

## Related Categories

- [Spend Management Software](https://www.softwareadvice.co.uk/directory/4086/spend-management/software)
- [Expense Report Software](https://www.softwareadvice.co.uk/directory/427/expense-management/software)
- [Airline Reservation Systems](https://www.softwareadvice.co.uk/directory/4313/airline-reservation-system/software)
- [Online Booking Systems](https://www.softwareadvice.co.uk/directory/432/reservation/software)
- [Travel Agency Software](https://www.softwareadvice.co.uk/directory/4524/travel-agency/software)

## Alternatives

1. [Lanes & Planes](https://www.softwareadvice.co.uk/software/433055/lanes-and-planes) — 4.6/5 (684 reviews)
2. [SAP Concur](https://www.softwareadvice.co.uk/software/417747/sap-concur) — 4.3/5 (2240 reviews)
3. [Perk](https://www.softwareadvice.co.uk/software/47913/travelperk) — 4.7/5 (421 reviews)
4. [webexpenses](https://www.softwareadvice.co.uk/software/102620/webexpenses) — 4.5/5 (1105 reviews)
5. [myBiz](https://www.softwareadvice.co.uk/software/407483/mybiz) — 4.3/5 (55 reviews)

## Reviews

### "Best Flight Booking Software in my opinion" — 5.0/5

> **Coleman** | *13 December 2018* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: I really like the ease of using Egencia.  I book flights for myself as well as other co-workers several times a year.  You get a list of several flights with different airlines and you're able to make your selection with the time of day you want to travel.  It's easy selecting your seat too.  You can book your return flight with ease also.
> 
> **Cons**: I haven't found anything that I didn't like about Egencia and I've been using it for years.

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### "Very user friendly tool with great reporting" — 5.0/5

> **Verified Reviewer** | *11 January 2018* | Architecture & Planning | Recommendation rating: 9.0/10
> 
> **Pros**: The software allows travelers to be self sufficient, have access to corporate negotiated rates, book travel within policy, have the flexibility to manage and view their trips.  The app is very user friendly and alerts travelers to any issues that might arise regarding their trip.  Egencia is integrated with Uber, Google Mpas and CityMapper ground transportation options.&#13;&#10;As a travel manager, the reporting functionality is great and the new analytics tools are very impressive.  Review of scheduled and/or customized reports gives the ability to monitor and measure  corporate travel policy, understand purchase trends and travel patterns to identify opportunities of savings to the company.  Duty of care is forefront in the travel industry, and having all your travelers book their travel in one platform allows access to their whereabouts at your fingertips in case of emergency.&#13;&#10;Detailed invoices are provided for each trip for ease of expense report submission.  Integration with our expense management company is highly valuable and time saving to our travelers for are road warriors.&#13;&#10;We have been very pleased with the Egencia platform and the professional account reps and travel agents.
> 
> **Cons**: When issues arise when you have to call the travel agency desk, there is sometimes a long wait time especially during bad weather.  I think they could do a better job managing these occurrences.

-----

### "Extremely poor customer service and added value" — 1.0/5

> **Maral** | *28 May 2024* | Automotive | Recommendation rating: 0.0/10
> 
> **Pros**: Able to see overview of full trip and in the app
> 
> **Cons**: Customer service, competency of people , waiting times

-----

### "Egencia Is Like Having A Full Time Dedicated Travel Support Staff" — 5.0/5

> **Verified Reviewer** | *12 June 2019* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Egencia is a fantastic service. The tool itself really separates itself from other services in two ways. First, the tool is tightly interconnected with other tools/providers. The intergration with Outlook is seamless and the flow of information into reporting and expense tools makes that process very easy. Second, Egencia has world class customer service, in a situation where you need to have an issue resolved, their agents take ownership and quickly resolve the issues on your behalf.
> 
> **Cons**: The tool shines in the desktop environment but is somewhat limited through mobile. Improvements in that functionality would go along way.
> 
> Overall, Extremely happy with Egencia, It takes a significant amount of leg work out of travel process.

-----

### "So fantastic" — 5.0/5

> **Verified Reviewer** | *13 January 2022* | Media Production | Recommendation rating: 10.0/10
> 
> **Pros**: I love that I can quickly book travel for work and everything is automatically expensed to the company. It is so great that I don't have to book on my own then create a reimbursement then get it approved through multiple managers and then get my money back at some point in the future.
> 
> **Cons**: I cant say that there is anything I like least. If anything it does take a little to get acquainted to it, but nothing incredibly difficult.
> 
> Overall it is great, I have never had a company that uses it before and honestly it is an absolute game changer.

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## Links

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| Locale | URL |
| de | <https://www.softwareadvice.de/software/263726/egencia-suite> |
| en | <https://www.softwareadvice.com/accounting/egencia-suite-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/263726/egencia-suite> |
| en-GB | <https://www.softwareadvice.co.uk/software/263726/egencia-suite> |
| en-IE | <https://www.softwareadvice.ie/software/263726/egencia-suite> |
| en-NZ | <https://www.softwareadvice.co.nz/software/263726/egencia-suite> |
| fr | <https://www.softwareadvice.fr/software/263726/egencia-suite> |

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