--- description: Review of eDirectory Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: eDirectory | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Directory Software](/directory/4765/directory-software/software) > [eDirectory](/software/263545/edirectory) # eDirectory Canonical: https://www.softwareadvice.co.uk/software/263545/edirectory Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.uk/software/263545/edirectory?page=2) > eDirectory is a membership management software designed to help businesses manage membership lists, subscriptions, and payments. The platform enables managers to create and manage online directories on a unified interface. Administrators can track and log users’ activities, configure notifications for individual members, and send automated emails to all subscribed members. Additionally, the software lets users categorize member contact information into custom groups by their location, membership status, purchase history, and more. > > Verdict: Rated **4.2/5** by 82 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 82 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: eDirectory - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: We have plans and pricing options to meet any budget or strategy: monthly and annual plans, and one-time payment (lifetime license). - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Portuguese, Spanish, Turkish - **Available Countries**: United States ## Features - Access Controls/Permissions - Advertising Management - Application Management - Customer Portal - Customisable Forms - Directory Listing Management - Dues Management - Event Management - Layout & Design - Member Database - Member Directory - Member Portal - Member Types - Membership Renewals - Mobile App - Payment Processing - Profile Change Approvals - Profile Templates - Profile Visibility Controls - Reviews Management ## Integrations (8 total) - Campaign Monitor by Marigold - Google Analytics 360 - Google Maps - Google Search Console - PayPal - Stripe - Worldpay for Enterprise - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Directory Software](https://www.softwareadvice.co.uk/directory/4765/directory-software/software) ## Related Categories - [Directory Software](https://www.softwareadvice.co.uk/directory/4765/directory-software/software) - [Membership Management Software](https://www.softwareadvice.co.uk/directory/4395/membership-management/software) ## Alternatives 1. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5058 reviews) 2. [Brilliant Directories](https://www.softwareadvice.co.uk/software/128110/brilliant-directories) — 4.8/5 (803 reviews) 3. [Workfolio Directory](https://www.softwareadvice.co.uk/software/372087/workfolio-directory) — 4.8/5 (4 reviews) 4. [Square Customer Directory](https://www.softwareadvice.co.uk/software/389033/square-customer-directory) — 5.0/5 (1 reviews) 5. [Worky](https://www.softwareadvice.co.uk/software/207910/worky) — 4.8/5 (170 reviews) ## Reviews ### "eDirectory.com is the Best~" — 5.0/5 > **Bruce** | *17 June 2016* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: We are more than a directory, it offers a mobile directory as well. Affordable advertising. Media print is going by the wayside. > > **Cons**: Could use more payment gateways, to use my own independent and swipe to avoid middleman. > > The support from eDirectory is fabulous and timely. Quick and responsive. More simplified now than in the past. ----- ### "Everything you need with a directory program\!" — 5.0/5 > **Antoine** | *19 July 2020* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The impressive qualities of eDirectory are numerous\! I loved the rating system, the various ways you can add value to the customer while creating multiple revenue streams. After using free trials on various competitors I found eDirectory to be the most user friendly while also having a support staff ready and willing to help answer any questions or concerns. Customer service is key when running a business and getting bumps ironed out. eDirectory customer service is top-notched\! > > **Cons**: As with any software, the learning curve takes time but not nearly as much time as other applications that became so frustrating that I quit using them within 48 hours. I am enjoying learning the eDirectory software and often discover new ideas to implement that I had not considered prior to using eDirectory. > > So far, I love the application. Easy to use, plenty of variation and creativity to implement into any directory idea while possessing a support team that is first-rate\! I give them 5 stars and suggest everyone give them a shot\! ----- ### "Avoid if you dont want a money pit" — 1.0/5 > **Barry** | *5 December 2023* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: Parts of the software cant be found anywhere else > > **Cons**: Old deprecated code. Developers did not want to touch it > > Very poor. Mislead before i purchased and left with an outdated bit of software ----- ### "eDirectory Feedback - Rockwell Group" — 4.0/5 > **Ron** | *26 August 2009* > > **Pros**: great feature set. well thought out. incredibly easy to use. short time to market. tech team available with knowledge of product so minimal startup costs. clear consideration for seo was given to creation of directory. low cost. purchase code option allows for invisibility and sale of company in the future. improvements made to one directory can be "ported" over to new directories. > > **Cons**: extremely limited communications at startup. a walk-through by a learned employee would have been invaluable. A user guide even would have been nice. capabilities of team unknown and therefore limit requests. severe difference in customer service between continents. coordination with graphics, css, and dev team still undetermined. development work very slow and timelines missed by large amounts. tech changes often cause issues to primary system which have to be rewritten (css written over, etc.). data input should have duplicate checking and also be more "bulletproof". rollbacks generally delete active accounts. signup process difficult and lengthy. > > Top notch directory at remarkably low cost. Unmatched value for startups on a budget. Highly recommended. Great functionality. Great people. Great value. In a matter of months we've created a directory that far exceeds any of the competitors that have been in the marketplace for years. I would not want to compete against this directory. ----- ### "Features we need, Exceptional Customer Service" — 5.0/5 > **Jay** | *28 October 2020* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: eDirectory had all the key things I was looking for. Core feature set we need. Ease of use. The page and listing template editors are especially nice. The customer service has been exceptional. They attended to every need promptly and friendly. There were a few things that we needed urgently and they are able to do that with customizations at a reasonable cost. > > **Cons**: Still has some development needed on the back end user features. Needs some more editable pages and widgets in their customization tools. Still was way ahead of the competitors we reviewed. > > I have had an excellent experience so far. \[SENSITIVE CONTENT HIDDEN\] and the Tech Support team have been really great. Using the tool itself is an overall a very good experience. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.uk/software/263545/edirectory?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/263545/edirectory) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data