--- description: Review of Shepherd Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Shepherd | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/4327/veterinary/software) > [Shepherd](/software/263143/shepherd) # Shepherd Canonical: https://www.softwareadvice.co.uk/software/263143/shepherd Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.uk/software/263143/shepherd?page=2) > Good software shouldn’t slow you down. It should feel like part of the team. Shepherd is second-nature, workflow-first practice information management software that runs in the background, keeping everything in sync while you move through the day. Built and overseen by veterinary professionals, it reflects how clinics actually operate. Features are guided by a Director of Veterinary Medicine — something no other PIMS has. As your team documents care, Shepherd connects the rest automatically, so there are fewer clicks, missed charges, and things to double-check. It’s intuitive enough to learn quickly, powerful enough to scale, and with vet experience at every level, it’s designed around how real practices operate (not how software thinks they should). When you need help, you’ll talk to a clinically trained support team that understands your day and responds fast. This is software that fits into your workflow. Not the other way around. > > Verdict: Rated **4.7/5** by 87 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 87 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Shepherd Software - **Location**: Prescott, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$299.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Shepherd includes unlimited users, expert training, vet-experienced support, unlimited workstations, no onboarding fees, Shepherd Pay, and more. Base price: $299/month, includes one DVM \& integrated Payment Processor - Shepherd Pay + $99 each for DVMs two \& three - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - API - Accounting - Activity Dashboard - Alerts/Notifications - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - Customer Database - Data Import/Export - Document Management - Document Storage - EMR/EHR - Electronic Payments - Electronic Signature - Email Reminders - Historical Reporting ## Integrations (10 total) - AllyDVM - FetchIt - Greenline - Inventory Ally - PCM Integrations - Sunbit - Talkatoo - VetTalk - WaitWell - Weave ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Veterinary Software](https://www.softwareadvice.co.uk/directory/4327/veterinary/software) ## Alternatives 1. [DaySmart Vet](https://www.softwareadvice.co.uk/software/356421/DaySmart-Vet) — 4.6/5 (279 reviews) 2. [Instinct Science](https://www.softwareadvice.co.uk/software/319655/instinct-emr) — 4.9/5 (234 reviews) 3. [Covetrus Pulse](https://www.softwareadvice.co.uk/software/31981/evetpractice) — 4.0/5 (542 reviews) 4. [ezyVet](https://www.softwareadvice.co.uk/software/133723/ezyvet) — 4.6/5 (276 reviews) 5. [Covetrus vRxPro](https://www.softwareadvice.co.uk/software/235609/prescription-management-software) — 4.3/5 (196 reviews) ## Reviews ### "\#1 Best Veterinary Software and PIMS Out There" — 4.0/5 > **Jessica** | *19 March 2026* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, great PIMS, user-friendly, inventory tracking is amazing, the best veterinary software as it's made for vets by vets > > **Cons**: The updates have gotten better, but there are still issues with the entire system going down within 24 hours after updates have been done, which messes with our daily flow, schedule, charges, and general communication. I will say, they are actively working to resolve this > > Overall, I would still recommend Shepherd to hospitals that are looking to find the best veterinary PIMS, it's by far the best software I've ever used in the 13 years I've been doing this. ----- ### "Great product" — 5.0/5 > **Jonah** | *23 July 2025* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, especially record keeping. The integration with IDEXX is also nice. Generally the simplicity is the highlight. Minimal tabs or clicking like you get with Cornerstone or EZ vet and it reports are more robust than you get with Instinct which in my mind is the only runner up software out there. > > **Cons**: The treatment sheets could use a little work for hospitalized patients. Otherwise I do not have many complaints. No software is perfect but this one is solid. > > Very pleased with the software. I've used several other PIMS over the years and this is certainly the best. ----- ### "Good Cloud Base Software for the money" — 4.0/5 > **GINA** | *25 July 2025* | Veterinary | Recommendation rating: 6.0/10 > > **Pros**: Shepherd is a good value for the money spent with 7 DVM's and not having to pay for the extra staff usage. The CCS team really likes the ease of scheduling appointments for our clients. > > **Cons**: Lately they seem to issues when they do software updates with the software have glitches. The team is quick to help correct the issues, but this can be frustrating for the team. > > It has been a good experience and a huge learning curve changing to a new software. I do like that it talks with our Cubex and Idexx equipment. ----- ### "Thoughts from Friendship Vet" — 5.0/5 > **Casey** | *23 July 2025* | Veterinary | Recommendation rating: 8.0/10 > > **Pros**: The ease of use and the way the system is organized makes teaching the system to new hires VERY easy. > > **Cons**: There seems to have been some technical difficulty with the system as of late but I think that it has lined out finally. > > I am very happy with the program and plan to continue using it in my practice. The costumer service has been top notch as well. ----- ### "The Best There Is" — 5.0/5 > **Amanda** | *24 July 2025* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Customer support is on point, super easy to use making patient and client management smooth, the ease of pulling reports, the ease of creating documents/forms to be utilized within the SOAP. > > **Cons**: There are somethings that are not customizable, but I do love that they allow feature requests to possibly improve that. > > I have been loving Shepherd since day one. I have worked with several systems in the past, but this has been the best. The ease of scheduling, the ease of managing client and patient information, the reports available, the fact that we can be even more paperless...these are just the tip of the iceberg as to why I would recommend Shepherd to any clinic. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.uk/software/263143/shepherd?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/263143/shepherd) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data