--- description: Review of SoftDent a Sensei product Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SoftDent a Sensei product | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Dental Software](/directory/4511/dental/software) > [SoftDent a Sensei product](/software/262459/softdent) # SoftDent a Sensei product Canonical: https://www.softwareadvice.co.uk/software/262459/softdent Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/262459/softdent?page=2) > SoftDent practice management software helps make your dental office more efficient, productive and successful by simplifying routine activities, improving office communication and making information more accessible with fully automated and customizable tools. Integration with digital imaging means easy access to clinical information, while a full suite of Patient Solutions and modules streamline essential tasks related to insurance claims, payment processing, patient reminders and more. -SoftDent integrates with these Patient Solutions. eClaims eClaims provide the only electronic claims solution integrated with your software. Send claims to payers who accept electronic submissions and identify those who only accept paper claims. Save money and time while reducing errors and ensuring patient satisfaction. Plus, eClaims are HIPAA compliant, reduce paper waste and meet contactless guidelines. eVerifications eVerifications allow you to verify insurance benefits and coverage for treatment in real-time. Spend less time on the phone with insurance companies to spend more time with patients. ePrescriptions Submit electronic prescriptions from your practice management software quickly, accurately and securely to your patient’s pharmacy. Verified to meet federal and state mandates for electronic prescriptions of controlled substances (EPCS), ePrescriptions seamlessly integrate with your software, streamlining your prescription workflow and saving time for you and your patients. Patient Forms Though some health restrictions from the past few years have been relaxed, many precautions remain—and some patients have come to prefer these safety measures. Carestream Dental’s Patient Forms facilitate a faster, contactless appointment check-in process by allowing patients to complete forms online before their visit. Digital Patient Forms is available to Sensei Cloud users and SoftDent and OrthoTrac on-premise and hosted users. -Integrated Patient Engagement and Payments- Patient Manager Patient Manager allows offices to generate more revenue by efficiently communicating and engaging with their patients in their preferred methods, streamlining office check-ins and optimizing patient satisfaction. Offices can utilize a wide array of key features and functionalities such as two-way texting, including images; reputation management tools; appointment reminders with traffic notifications; new patient acquisition tools; and website build-outs. Patient Manager was built to seamlessly integrate with your Carestream Dental practice management software, allowing your practice to enhance the patient experience life cycle, from acquisition to continued engagement. Payment Manager Payment Manager, a Sensei product, equips the modern practice with the latest technology to provide flexibility in receiving payment however your patients want to pay. Providing modern equipment and the reassurance of security and support through integration with Carestream Dental’s Sensei Cloud solution is bringing your practice into the digital world. > > Verdict: Rated **3.8/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 13 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Carestream Dental ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Appointment Management - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Charting - Claims Management - Client Management - Communication Management - Confirmations/Reminders - Customer Database - Customer History - Customisable Reports ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Dental Software](https://www.softwareadvice.co.uk/directory/4511/dental/software) ## Alternatives 1. [CareStack](https://www.softwareadvice.co.uk/software/61103/carestack) — 4.8/5 (188 reviews) 2. [Adit](https://www.softwareadvice.co.uk/software/214384/adit) — 4.7/5 (264 reviews) 3. [BestoSys](https://www.softwareadvice.co.uk/software/32077/bestosys) — 4.8/5 (293 reviews) 4. [Practice-Web](https://www.softwareadvice.co.uk/software/2735/practice-web) — 4.9/5 (115 reviews) 5. [Curve Dental](https://www.softwareadvice.co.uk/software/2547/curve-dental) — 4.4/5 (285 reviews) ## Reviews ### "I miss SoftDent" — 5.0/5 > **Autumn** | *1 April 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I liked SoftDent because the software was super simple to navigate\! > > **Cons**: I did not like that it took quite a while on the phone when having to call customer service. > > I used SoftDent for 4+ years. My overall experience was positive. I am with a new provider now and do not use the software, but I miss the ease of use with SoftDent. ----- ### "SoftDent is User Friendly and easy to use" — 4.0/5 > **Tracey** | *22 June 2022* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: It is user friendly and very easy to learn to use. > > **Cons**: When entering patient payments it does not separate the payment to the exact treatment like some other software packages do. > > I started with SoftDent over 20 years ago and have used other software but came back to Softdent because I like how easy it is to use. ----- ### "Better Options Available" — 3.0/5 > **Janet** | *28 March 2023* | Health, Wellness & Fitness | Recommendation rating: 1.0/10 > > **Pros**: I think the two things that I actually like about Softdent is regarding scheduling from the Tickler and from the treatment plan, extremely easy to use. > > **Cons**: Softdent is a very outdated system that could use a complete overhaul if it wants to stay relative and competetive in today's market. > > I am not a fan of Softdent at all. Reports are difficult to find if they are available at all, patient accounts for both demographics and accounting are only good if there is only one person on the account. If it is a "family " account" things are nearly impossible to keep track of payment and billing wise, outstanding insurance claims fall short in reports, month end reports fall short ..all in all it' s not a system I am fond of at all. ----- ### "Softdent Useag for 30 years" — 4.0/5 > **Joseph** | *12 March 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Ease of training and use, constant updating, ease of installation and product support > > **Cons**: Progress notes - needed oral dictating feature ( the version I was using) I disliked when local Softdent vendors cease to exist and the seminars they gave at the local level for product updates and support stopped > > I began using Softdent in the early 90's until I retired in 2021. We enjoyed it's ease of use, updates and excellent support over the years. ----- ### "softDent user" — 5.0/5 > **Senada** | *3 April 2023* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: charting, treatment planning, scheduling etc…. > > **Cons**: everything it’s not that difficult to use, just takes time to learn, no dislikes at this time > > Good ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/262459/softdent?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/262459/softdent) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data