--- description: Review of Heymarket Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Heymarket | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Customer Service Software](/directory/255/customer-service/software) > [Heymarket](/software/261595/heymarket) # Heymarket Canonical: https://www.softwareadvice.co.uk/software/261595/heymarket Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/261595/heymarket?page=2) > Heymarket is a cloud-based communication tool suitable for small businesses in a variety of industries. It offers a text messaging app that allows users to schedule and manage communications with customers. Native apps are available for iPhone, Android and desktop web browsers. Multiple team members can share a single phone number for text messaging. Users can send and reply to texts from landline, toll free and VoIP numbers. Messages can include photos, text, and information about contacts such as first names, and users can also schedule meetings and set follow-up reminders. A series of messages can be sent to customers on a set schedule or triggered as part of welcome campaigns, feedback campaign and more. Teams can share contacts, notes, lists and message templates. Chats can also be exported, saved and searched later. Pricing is per user per month. Support is offered through an online knowledge base. > > Verdict: Rated **4.5/5** by 47 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 47 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Heymarket - **Location**: San Francisco, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$31.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 2-Way Messaging - API - Access Controls/Permissions - Alerts/Escalation - Alerts/Notifications - Automated Responses - Autoresponders - CRM - Campaign Management - Campaign Scheduling - Chat/Messaging - Collaboration Tools - Compliance Management - Contact Management - Customer Segmentation - Customisable Templates - Customizable Fields - Data Import/Export - Drip Campaigns - For Insurance Industry ## Integrations (21 total) - Aircall - Clio - Google Ads - Google Docs - Google Drive - Help Scout - HubSpot CRM - Instagram - Meta for Business - Microsoft Teams - Salesforce Sales Cloud - Shopify - Slack - Squarespace - Twilio ... and 6 more integrations ## Support Options - Email/Help Desk - Chat ## Category - [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software) ## Related Categories - [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software) - [Banking CRM Software](https://www.softwareadvice.co.uk/directory/336/banking-crm/software) - [Hotel CRM Software](https://www.softwareadvice.co.uk/directory/339/hospitality-hotel-resort-crm/software) - [Gaming and Casino CRM Software](https://www.softwareadvice.co.uk/directory/340/gaming-casino-crm/software) - [Insurance CRM Software](https://www.softwareadvice.co.uk/directory/342/insurance-crm/software) ## Alternatives 1. [SlickText](https://www.softwareadvice.co.uk/software/167722/slicktext) — 4.8/5 (268 reviews) 2. [EZ Texting](https://www.softwareadvice.co.uk/software/175675/ez-texting) — 4.5/5 (273 reviews) 3. [Twilio](https://www.softwareadvice.co.uk/software/390005/twilio) — 4.4/5 (505 reviews) 4. [Mailchimp](https://www.softwareadvice.co.uk/software/111921/mailchimp) — 4.5/5 (17643 reviews) 5. [Text Request](https://www.softwareadvice.co.uk/software/306855/text-request) — 4.6/5 (1193 reviews) ## Reviews ### "Stay Connected via Text" — 5.0/5 > **Chuck** | *7 May 2020* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: With ease I was able to communicate with my associates as a group they were categorized in or the whole roster. Quick and easy \! > > **Cons**: I was needing a product that I could use unlimitedly and with Heymarket, the cost is based on your useage. > > Overall I was very pleased and will suggest it to those that I feel it will be a fit for. ----- ### "My Experience With Heymarket" — 5.0/5 > **Maria** | *2 January 2025* | Management Consulting | Recommendation rating: 9.0/10 > > **Pros**: I like that we can use Heymarket to send mass business messages to our clients. Heymarket allows lots of customization options. It is a great SMS Marketing solution. > > **Cons**: No flaws with Heymarket. All features works effectively. ----- ### "Tried to use this for customer follow up and recruiting follow up." — 2.0/5 > **Verified Reviewer** | *27 December 2017* | Real Estate | Recommendation rating: 2.0/10 > > **Pros**: Ability to send custom messages, including images, links, canned messages. Ability to set campaigns. Would consider using again but it felt like it was still in beta when we tried it. > > **Cons**: Found it to be clunky to use and not easy to upload/ maintain database. We did not continue to use after a few months, was more time consuming than necessary. ----- ### "SMS Hey Market review" — 4.0/5 > **Andrew** | *11 August 2022* | Telecommunications | Recommendation rating: 7.0/10 > > **Pros**: We like that it's an easy SMS App, also the integration with ZD, we can set up templates and use the same one for automated messages like collections or surveys, which is great\! > > **Cons**: The App fails with some Zapier time zone automation to send messages, also, and one of the things we don't like is that, sometimes, Login in ZD using the Hey Market is giving us some issues, and instead of sending SMS through ZD we need to it over the webpage. > > Our overall experience has been good, but I'm pretty sure it could be better. Some agents has reported not been able to login from ZD, they need to send SMS directly from the web page. ----- ### "Former Heymarket User" — 4.0/5 > **Sean** | *9 December 2021* | Photography | Recommendation rating: 4.0/10 > > **Pros**: It had a really clean interface. Templates were easy to create and use. It was really easy to toggle between multiple numbers if you had them. I had two phone numbers when I was using it. It seemed like normal texting to me and I could access it on my phone or on my laptop easily. It worked very well for texting customers. > > **Cons**: I wish it had had automatic texting features. I switched to Marketsurge because it had automated campaigns. I just feel like there are options at a similar price that offer more than Heymarket. I also had some issues with the app loading up early on, but they fixed those before I switched. Overall it was just a little expensive for the feature set. > > Overall Heymarket does texting really well, but I wouldn't say its a one stop for marketing needs. It's pleasantly laid out and very easy to pick up for a less tech savvy person. Overall a good product, but lacking in some features like automatic campaigns. I had to pair it with Zapier in order to automate things and I wish it was just already there. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/261595/heymarket?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/261595/heymarket) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data