--- description: Review of Optimize Health Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Optimize Health | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/3429/patient-engagement/software) > [Optimize Health](/software/260971/optimize-health) # Optimize Health Canonical: https://www.softwareadvice.co.uk/software/260971/optimize-health Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/260971/optimize-health?page=2) > Optimize Health, an Inc. 5000, provides a highly customizable HITRUST certified remote care platform that effortlessly connects patients, healthcare providers, and care teams. Get real-time data on patient adherence and vital readings, gain insights on monthly revenue, and stay in touch with patients in any necessary scenario through secure two-way SMS texting and calling all in one platform. With our powerful remote care platform technology, suite of managed services, and patient-centered education and support, we are revolutionizing how medical groups use technology and real-time data to treat patients' health between regular office visits. Suitable for remote patient monitoring (RPM), chronic care management (CCM), and principal care management (PCM). Thousands of practices across the US choose Optimize Health because we build successful remote care programs where patients are engaged, data is trusted, and providers and care teams stay connected outside the four walls of practice. Optimize Health was recently ranked \#58 in health service on the Inc. 5000 list. Platform: Optimize Health’s remote care platform supports key remote care programs including remote patient monitoring (RPM), chronic care management (CCM), and principal care management (PCM). Every feature is built for the clinical environment and facilitates key clinical workflows to accelerate proactive and preventative care across entire patient populations and care management for chronic conditions such as hypertension, congestive heart failure, diabetes, obesity, COPD, and more. The platform also helps accelerate efficiency by automating 95% of manual note-taking and administrative needs, and easily syncs patient data to your EHR, saving valuable time and paperwork. Patient-Friendly Devices: We partner with the leading device vendors to ensure that each device is easy-to-use, reliable, and trusted for patients at all technology-literacy levels. This also gives practices a high level of flexibility and choice across devices and patient needs and preferences. The platform also operates on an open API environment, making it easy to add or remove patient devices to meet care plans or evolving needs. Managed Services: Our leading suite of Managed Services supports our clients and patients at every stage of their remote care journey. From patient identification, insurance verification, patient education and onboarding, to clinical monitoring and continuous remote onboarding services, our Managed Services take care of building and scaling their RPM programs and patient care. Our managed services include clinical monitoring, insurance verification, and onsite and remote patient onboarding services. Optimize Health clients have seen 2x more patient engagement, an 80% decrease in hospitalizations, and 60% more generated revenue after partnering with Optimize Health. > > Verdict: Rated **4.5/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 11 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Optimize Systems ## Commercial Context - **Pricing model**: Usage Based - **Target Audience**: 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Billing & Invoicing - Care Plan Management - Chat/Messaging - Claims Management - Client Portal - Communication Management - Compliance Management - Conferencing - Customisable Reports - Dashboard - Data Import/Export - Email Alerts - HIPAA Compliant - Historical Reporting - Live Chat ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Patient Engagement Software](https://www.softwareadvice.co.uk/directory/3429/patient-engagement/software) ## Related Categories - [Patient Engagement Software](https://www.softwareadvice.co.uk/directory/3429/patient-engagement/software) - [Remote Patient Monitoring Software](https://www.softwareadvice.co.uk/directory/4596/remote-patient-monitoring/software) ## Alternatives 1. [HUMHEALTH](https://www.softwareadvice.co.uk/software/173623/humhealth) — 4.8/5 (33 reviews) 2. [EHI RPM-CCM](https://www.softwareadvice.co.uk/software/437721/ehi-rpm-ccm) — 4.8/5 (6 reviews) 3. [SPRY](https://www.softwareadvice.co.uk/software/379410/spry) — 4.8/5 (48 reviews) 4. [HealthArc](https://www.softwareadvice.co.uk/software/186556/healtharc) — 4.8/5 (6 reviews) 5. [Luma Health](https://www.softwareadvice.co.uk/software/120754/luma-health) — 4.6/5 (82 reviews) ## Reviews ### "Amazing Health Tech Company\!" — 5.0/5 > **Verified Reviewer** | *11 April 2023* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Optimize Health has felt like a partner we have always been looking for but could never find. They have been responsive, caring, and understand that patient care always comes first. The features are built around patient care and to provide support to the doctors. No unnecessary buttons or extra steps in using the software. Highly highly recommend\!\! > > **Cons**: Price is more compared to competitors at times but felt like it was worth it in the long run. ----- ### "The best option to initiate new monitoring technology for a small practice" — 5.0/5 > **Donna** | *12 April 2023* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: With our challenges in staffing these days, the ability of Optimize Health to integrate and partner with this program allows the details insurance companies require along with the personal touch our practice is known for. We are a family practice that emphasizes family. We want our patients to feel valued and that the providers are always looking out for their best interests. With this program providers are able to utilize the data received to help assist in patient care from encouraging them to explore reasons why their results are what they are. It is a piece of the puzzle in their health and they feel they are participating in the process. > > **Cons**: The invoicing from Optimize is a little clunky and not very clear. Our support is very helpful on breaking this down for us but it would be nice to have that breakdown before hand. It may also be part of the learning curve with the new system, so please take this with a grain of salt... > > As we are exploring options in what technology can assist with, Optimize has been an outstanding partner. We have has patients benefit greatly from the data so the providers can suggest options of medication adjustments, follow up exams for sleep apnea issues, and utilize the results to show patients that blood pressure is only a piece of the overall wellness goal. ----- ### "The good, the bad and the still being worked on ." — 4.0/5 > **Tamela** | *24 April 2023* | Medical Practice | Recommendation rating: 5.0/10 > > **Pros**: I like the ability to track and monitor our Pt's BP's daily. It is helpful in the management of their health and medications with Pt's need to come in to the clinic frequently. I call Pt's and have contact with them multiple times monthly, so the Provider knows how his patients are doing when they are not in the clinic. > > **Cons**: Tracking the \# of readings each month has changed on this new site and that is not as user friendly for my tracking monthly purposes. I have sent messages to Optimize about the following, however none of these issues have been resolved as to date: Multiple areas to put notes in is not an easy flow. I do a lot of coping and pasting my notes. I know that I was told when I add a note in the green box, under messages it would save and go into the PDF. It does not. I have a patient that there is an issue that he has 493 readings and I am unable to mark as reviewed, this has not been resolved. I have a Pt who for whatever reason I cannot view his readings unless I click on the (3 dots by the last 30 days readings) to view details page, then I can look at readings and mark as reviewed. Just seems they rolled out the program before they worked out all the details. > > It is a good concept to monitor Pt's BP's and be able to stay in contact with Pt's without the need for them to have frequent office visits. Dr.'s and Providers are able to manage some of this care by phone via myself and staff. ----- ### "Provider Review" — 5.0/5 > **DaShanda** | *14 April 2023* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Our agency works with many individuals who are non-verbal and who's care is up to the staff, having these devices for our patients aids in gathering factual data to support the patient as opposed to relying on multiple staff reports- which can sometimes be inaccurate. > > **Cons**: The new format does not take away the unenrolled patients without filter use. If the patient is unenrolled, they should be completely deleted from the Optimize Health site - is this a HIPPA concern?? > > Each team and department of the Optimize Health company has been very helpful in helping our agency set up as well as continue to expand. We are pleased to also have monthly/semi-monthly meetings/trainings to touch base. ----- ### "Loving it but some refinement is needed" — 4.0/5 > **Verified Reviewer** | *16 April 2023* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: It user friendly and the user interface is great. Patient information is ease to find and track. > > **Cons**: The reporting features need a little work and the need to be able to use other devices besides smartmeter. Tracking employees in the system would also be a nice addition ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/260971/optimize-health?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/260971/optimize-health) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data