--- description: Review of Dialog Health Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Dialog Health | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/3429/patient-engagement/software) > [Dialog Health](/software/257003/dialog-health) # Dialog Health Canonical: https://www.softwareadvice.co.uk/software/257003/dialog-health Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/257003/dialog-health?page=2) > Dialog Health offers a cloud-based texting platform and communication solutions designed to tackle healthcare's unique challenges and improve patient communication and engagement. Dialog Health helps you increase engagement and ease your workload with our automated SMS workflows, customized SMS builder, automated responses, and seamless interactions. Our easy-to-use platform integrates with the systems you already use. > > Verdict: Rated **5.0/5** by 64 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 64 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Dialog Health ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Dialog Health was voted Best Value Software by Capterra and our clients for healthcare and HR communication. Why? Because we deliver one powerful platform that replaces multiple vendors—saving you time, money, and complexity. With Dialog Health, you get everything in one solution: - Two-Way Texting for automated conversational communication - Ad Hoc / Direct Texting for real-time patient and staff communication - Advanced Automated SMS Workflows with customizable templates - Trackable Short Links for measurable engagement - Digital Forms to streamline data collection - Broadcast Messaging for urgent alerts and group outreach - AI Translator supporting 130+ languages for inclusive communication - QR Codes for easy patient access - Analytics Dashboard with real-time delivery receipts, message history, and engagement tracking - Best Practice SMS Templates for faster implementation Our platform is easy to use, HIPAA-compliant, and designed to deliver measurable ROI—helping you reduce no-shows, boost revenue, improve compliance, and elevate satisfaction for patients and staff. Dialog Health makes it simple: one vendor, one platform, endless possibilities. Contact us today to learn more about pricing and discover why leading organizations trust Dialog Health for secure, scalable communication that drives results. This is more than software—it’s a strategic investment in efficiency, engagement, and real results. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - 2-Way Messaging - API - Action Management - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Responses - Automated Scheduling - Calendar Management - Campaign Management - Campaign Scheduling - Campus Notifications - Chat/Messaging - Client Database - Client Portal - Communication Management - Confirmations/Reminders - Contact Database ## Integrations (20 total) - Athena - EHR Solutions - EMR Software - EPIC - Epic - Greenway Practice Management - HST Pathways - MEDITECH Expanse - Meditec - ModMed - NextGen - Oracle Health Ambulatory Suite - Oracle Health EHR - Paychex Flex - Paycom ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Patient Engagement Software](https://www.softwareadvice.co.uk/directory/3429/patient-engagement/software) ## Related Categories - [Patient Engagement Software](https://www.softwareadvice.co.uk/directory/3429/patient-engagement/software) - [Appointment Scheduling Software](https://www.softwareadvice.co.uk/directory/4731/appointment-scheduling/software) - [SMS Marketing Software](https://www.softwareadvice.co.uk/directory/4532/sms-marketing/software) - [Employee Engagement Software](https://www.softwareadvice.co.uk/directory/3397/employee-engagement/software) - [Appointment Reminder Software](https://www.softwareadvice.co.uk/directory/3557/appointment-reminder/software) ## Alternatives 1. [Klara](https://www.softwareadvice.co.uk/software/104069/klara) — 4.6/5 (211 reviews) 2. [Carepatron](https://www.softwareadvice.co.uk/software/241061/care-patron) — 4.4/5 (858 reviews) 3. [DocVilla](https://www.softwareadvice.co.uk/software/246945/docvilla) — 5.0/5 (74 reviews) 4. [Doctible](https://www.softwareadvice.co.uk/software/429531/doctible) — 4.8/5 (265 reviews) 5. [CheckinAsyst](https://www.softwareadvice.co.uk/software/264902/checkinasyst) — 4.4/5 (47 reviews) ## Reviews ### "Registered nurse" — 5.0/5 > **Raschele** | *19 March 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Easy to use system that has always been user friendly. No issues logging in. Easy to maintain and keep patient information together > > **Cons**: The only nice thing would be an automatic refresh of the logs of patients replying to texts for follow ups ----- ### "NO more preop/postop calls\!\!" — 5.0/5 > **ashanta** | *12 January 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: It's simple and I like the analytics piece. We were ablet ot cut down on staffing because we didn't need to do preop or postop calls. A+ > > **Cons**: nothing. I had a suggestion regarding translation services, and it was implemented in less than 5 months. It may have already been in the works, but I'm still happy about it. > > Customer service, \[sensitive content hidden\] are great to work with and they have a quick turnaround on tickets/email questions. Like with anything new, the in-service was info-overload and intimidating for my Team, but with practice, they got it\! It's smooth sailing now. ----- ### "DialogHealth review from Long Island Center for Digestive Health" — 5.0/5 > **Matthew** | *19 June 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: We have multiple dedicated staff to assist us with any issues. Response time is great for assistance. > > **Cons**: No complaints\! Improvements were made to assist us with our foreign language patients. An interface has been created to bridge DH with HST as well. > > Very user friendly - layout is clean. We have multiple templates that are easy to update with edits. ----- ### "Dialog Health is great\!" — 5.0/5 > **Morgan** | *14 January 2025* | Health, Wellness & Fitness | Recommendation rating: 3.0/10 > > **Pros**: It's organized by date of patients appointments and very easy to navigate > > **Cons**: Having to reload the page to clear out messages once they're completed > > Dialog health is very helpful and easy to navigate ----- ### "Central Florida Surgical Center" — 5.0/5 > **Laura** | *18 June 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Easy to use, makes communicating with the patients so much better than trying to leave messages on the phone. Customer service always prompt and efficient\! > > **Cons**: We have not had a bad experience yet, even working through inter facing issues. Everything is working well for us > > We have been using for years now, always a great experience If you want to implement something new, they are always there to assist with the set up ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/257003/dialog-health?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/257003/dialog-health) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data