--- description: Review of Albi Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Albi | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/4540/field-service/software) > [Albi](/software/256994/albi) # Albi Canonical: https://www.softwareadvice.co.uk/software/256994/albi Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/256994/albi?page=2) > Albi is a restoration job management system built by restoration contractors, for restoration contractors. It equips restorers with everything they need from a technology standpoint to grow and scale their restoration companies. > > Verdict: Rated **4.6/5** by 40 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 40 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Albiware ## Commercial Context - **Starting Price**: US$60.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - API - Accounting Integration - Activity Dashboard - Activity Tracking - Bid Management - Buyer Management - CRM - Calendar Management - Calendar/Reminder System - Change Order Management - Collaboration Tools - Communication Management - Contact Database - Contact Management - Customisable Reports - Customisable Templates - Customizable Fields - Data Import/Export - Dispatch Management - Document Management ## Integrations (4 total) - CompanyCam - EagleView - Encircle - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Field Service Management Software](https://www.softwareadvice.co.uk/directory/4540/field-service/software) ## Related Categories - [Field Service Management Software](https://www.softwareadvice.co.uk/directory/4540/field-service/software) - [Construction CRM Software](https://www.softwareadvice.co.uk/directory/153/homebuilder-crm-software/software) ## Alternatives 1. [JobTread](https://www.softwareadvice.co.uk/software/259533/jobtread) — 4.9/5 (141 reviews) 2. [Builder Prime](https://www.softwareadvice.co.uk/software/35947/builderprime) — 4.7/5 (89 reviews) 3. [Contractor Foreman](https://www.softwareadvice.co.uk/software/51221/contractor-foreman) — 4.5/5 (815 reviews) 4. [AccuLynx](https://www.softwareadvice.co.uk/software/66669/exactlogix-acculynx) — 4.6/5 (804 reviews) 5. [Jobber](https://www.softwareadvice.co.uk/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) ## Reviews ### "Great Value for Restoration and Construction CRM" — 5.0/5 > **Josiah** | *10 September 2021* | Construction | Recommendation rating: 9.0/10 > > **Pros**: its fast to change from screen to screen, the Esign docs is also great\! > > **Cons**: Automation is all through an outside source like Zappier which is an additional fee. > > They are responsive and easy to talk to. When you need a change they can generally get it done\! ----- ### "Highly Recommend Albi for Restoration Business Management" — 5.0/5 > **Drew** | *31 March 2025* | Construction | Recommendation rating: 9.0/10 > > **Pros**: The most impressive aspect of Albi is its consistent reliability, especially for our restoration business's workflow. Over nearly four years, it has flawlessly managed our projects and client information without any technical issues or downtime. It reliably handles everything from job tracking to customer communication, which is crucial in our fast-paced industry > > **Cons**: There's very little to dislike, as my experience has been overwhelmingly positive. The only minor annoyance is the automatic logout feature after a period of inactivity. While I understand the security reasons, it can sometimes interrupt workflow when I need to quickly reference something after stepping away for a bit. However, this is a small inconvenience compared to the overall benefits. > > My overall experience with Albi over the past four years has been fantastic. As the core PM and CRM software for our water damage restoration business, it has proven to be exceptionally reliable and effective. It seamlessly handles our job management, scheduling, and client data, contributing significantly to our operational efficiency. We haven't experienced any significant problems, and it consistently performs as expected. It's a dependable workhorse that has been invaluable to our business. ----- ### "Cancellation Agreement" — 1.0/5 > **Eduardo** | *5 June 2025* | Construction | Recommendation rating: 0.0/10 > > **Pros**: Nothing, garbage, always has issues. False information. You have to pay for a training additional to the program, waste of money. > > **Cons**: They don't tell you everything upfront. Hard to get some one to answer the phone. too expansive, garbage. > > Cancellation Agreement We had an Albiware sales team called non-stop to try and earn our business for months. Once we actually decide to give a try we were told that if we did not like the platform we could get a full refund. We basically paid for the whole entire year subscription but only used a month of it. After numerous back and forward emails to cancel, now they are telling us that the contract we signed they do not give refund. We were using Housecall Pro before jumping onto Albiware also with a full year subscription, I mention that to Albi sales rep and he responded that they should give us a refund from Housecall Pro which they were going to. I would stay away from Albiware they are such a un-ethical company and crooks. Paid 3,500 dollars for a year and now we lost that money. ----- ### "Why AlbiWare is the correct choice in choosing a CRM" — 5.0/5 > **Ramon** | *25 January 2022* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Very user friendly, customizable, and if you email AlbiWare they respond back immediately. > > **Cons**: It’s nothing that I don’t like. I have no problem with expressing my displeasures. Especially if it could help something become better. At this point in time I just don’t have anything that I’m unpleased about. > > I’m happy about the decision to purchase this CRM ----- ### "Love it so far\!" — 5.0/5 > **Haylee** | *10 October 2022* | Construction | Recommendation rating: 10.0/10 > > **Pros**: It's so flexible and can be personalized to how we choose to run our company. I love that they have thought of everything\! They have a solution to keep track of anything we need to. The customer service is amazing, and I love that they are still working to improve what is already great. It gives me piece of mind that they will continue to grow as we do. > > **Cons**: It's pricey, especially for a small company that is just starting out, we don't love that it's pay per user. > > The people are amazing, the product is wonderful. So far so good ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/256994/albi?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/256994/albi) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data