---
description: Review of OneVoice Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: OneVoice | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/1556/ucaas/software) > [OneVoice](/software/256803/onevoice)

# OneVoice

Canonical: https://www.softwareadvice.co.uk/software/256803/onevoice

> OneVoice software is for voicemail translations and transcriptions. It enables professionals who can't be reached on their Cisco office phone to access voicemails through their Gmail or Microsoft Exchange email client in a variety of languages. This ADA-compliant software supports over 100 languages and dialects.

The tool enables sales and customer support workers to use transcripts or audio translations to resolve phone queries. OneVoice helps break down the language barrier. It assists with managing communication in a multicultural environment without worrying about overloading data or the length of recordings.

OneVoice serves professionals who are often unable to reach their phones, such as those in healthcare, law enforcement, education, entertainment, or business. With the optional Speech2Txt feature, users can preview their Cisco voicemail messages via email during a meeting, play, trial, or seminar to prevent disturbances.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Donoma
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$2.25
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Free trials for organization-wide assessment, not personal use.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Andorra, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia & Herzegovina, Brunei, Bulgaria, Cambodia, China, Croatia, Cyprus, Czechia, Denmark and 82 more

## Features

- AI/Machine Learning
- Alerts/Notifications
- Audio Capture
- Automatic Call Distribution
- Automatic Transcription
- Chat/Messaging
- Collaboration Tools
- IVR
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- SSL Security
- Speech Recognition
- Speech-to-Text Analysis
- Status Tracking
- Voice Mail
- Voice Recognition

## Integrations (2 total)

- Gmail
- Microsoft Outlook

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Unified Communications Software](https://www.softwareadvice.co.uk/directory/1556/ucaas/software)

## Related Categories

- [Unified Communications Software](https://www.softwareadvice.co.uk/directory/1556/ucaas/software)
- [Transcription Software](https://www.softwareadvice.co.uk/directory/4397/transcription/software)
- [Speech Recognition Software](https://www.softwareadvice.co.uk/directory/4139/speech-recognition/software)

## Alternatives

1. [Talkatoo](https://www.softwareadvice.co.uk/software/242315/talkatoo) — 4.7/5 (220 reviews)
2. [Transkriptor](https://www.softwareadvice.co.uk/software/353670/transkriptor) — 4.7/5 (550 reviews)
3. [Dragon Professional Individual](https://www.softwareadvice.co.uk/software/352348/dragon-professional-individual) — 4.0/5 (240 reviews)
4. [ELSA Speak](https://www.softwareadvice.co.uk/software/337053/elsa-speak) — 4.5/5 (174 reviews)
5. [Sunoh](https://www.softwareadvice.co.uk/software/435191/sunoh) — 4.1/5 (35 reviews)

## Reviews

### "Unbelievably Accurate - Even on a Lengthy but Time Sensitive Voicemail" — 5.0/5

> **Parker** | *27 July 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: OneVoice makes it easy for me to preview my voicemail messages immediately. Everything comes into my O365 inbox and the quality of the transcription is outstanding.   I am now at a point that if I had to actually listen to every voicemail - I'd be annoyed.  Luckily I don't have to unless I want to.
> 
> **Cons**: None for me as an end user. It just works - whether I am at my desk or checking via my Smartphone.
> 
> Today I was able to take advantage of a time sensitive media slot that came open. Without OneVoice I would have likely reviewed the very lengthy voicemail in a few hours - and missed the window) Out of 90 seconds of recording - it mis-spelled one word.  Good enough for me\!

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### "A Great option for quality voicemail transcriptions between Cisco Unity and Gmail" — 5.0/5

> **Robert** | *23 June 2021* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: This software is entirely cloud based, connecting to Cisco Unity Connection, transcribing voicemails, and then attaching the recording (audio file) along with a pretty darn accurate transcription the majority of the time.
> 
> **Cons**: Some of the functionality when archiving voicemail alert emails or forwarding them on to others, results in the message waiting lamp on your phone remaining lit. When a new user assumes an extension from a previous user, there can be some hiccups getting things syncing, but it's not terrible.
> 
> People rarely listen to voicemail anymore -- the transcriptions are high enough quality that you can quickly understand and respond confidently, without listening.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/256803/onevoice)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/speech-recognition/onevoice-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/256803/onevoice> |
| en-GB | <https://www.softwareadvice.co.uk/software/256803/onevoice> |
| en-IE | <https://www.softwareadvice.ie/software/256803/onevoice> |
| en-NZ | <https://www.softwareadvice.co.nz/software/256803/onevoice> |

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