---
description: Review of Blueface Unified Communications Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Blueface Unified Communications | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/1556/ucaas/software) > [Blueface Unified Communications](/software/255974/blueface-unified-communications)

# Blueface Unified Communications

Canonical: https://www.softwareadvice.co.uk/software/255974/blueface-unified-communications

> Blueface is a unified communication management solution that helps enterprises engage with the clients, employees and other stakeholders via messages and video/audio calls. The platform offers call management capabilities, which allow users to view and update availability status, conduct video calls and share screens during group meetings. 

Blueface allows organizations to add and edit users, devices, phone lines, call strategies, and sites through a self-service web portal. It offers a host of features such as fax to email, disaster recovery, extension dialling, contacts management, call barring, remote working, call recording, reporting and more. Additionally, administrators can configure office timing to streamline call forwarding, monitor call activities across teams in real-time and add custom on-hold music for callers. 

Blueface lets managers establish custom rules to automate call routing using the built-in call flow designer. Pricing includes monthly subscriptions and support is extended via phone, email and other online measures.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Blueface
- **Location**: Dublin, Ireland
- **Founded**: 2006

## Commercial Context

- **Starting Price**: €12.99
- **Pricing model**: Other
- **Pricing Details**: Business Basic (Hosted) - €12.99/month
Business Unlimited - €19.99/month
Business Enterprise - Details available on request
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise)
- **Available Countries**: Ireland

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Chat/Messaging
- Contact Management
- Customisable Reports
- Electronic Faxes
- File Sharing
- Group Messaging
- IVR
- Interaction Tracking
- Meeting Management

## Integrations (1 total)

- Microsoft Teams

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Unified Communications Software](https://www.softwareadvice.co.uk/directory/1556/ucaas/software)

## Alternatives

1. [Slack](https://www.softwareadvice.co.uk/software/154669/slack) — 4.7/5 (24071 reviews)
2. [Wildix](https://www.softwareadvice.co.uk/software/208756/wildix) — 4.7/5 (209 reviews)
3. [Microsoft Teams](https://www.softwareadvice.co.uk/software/397766/microsoft-teams) — 4.5/5 (10975 reviews)
4. [Flock](https://www.softwareadvice.co.uk/software/165028/flock) — 4.5/5 (344 reviews)
5. [Zoom Workplace](https://www.softwareadvice.co.uk/software/101384/zoom) — 4.6/5 (14553 reviews)

## Reviews

### "Blueface United Communication Review." — 5.0/5

> **Nick** | *28 December 2023* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: We like the customer support most of all. They are very attentive to our issues.
> 
> **Cons**: We are not happy that they exited the USA market but we like all the features that Blueface has to offer.
> 
> The overall experience we have with Blueface was great.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/255974/blueface-unified-communications)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/voip/blueface-unified-communications-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/255974/blueface-unified-communications> |
| en-GB | <https://www.softwareadvice.co.uk/software/255974/blueface-unified-communications> |
| en-IE | <https://www.softwareadvice.ie/software/255974/blueface-unified-communications> |
| en-NZ | <https://www.softwareadvice.co.nz/software/255974/blueface-unified-communications> |

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