---
description: Review of LEX Reception Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LEX Reception | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [LEX Reception](/software/254456/lex-reception)

# LEX Reception

Canonical: https://www.softwareadvice.co.uk/software/254456/lex-reception

> LEX Reception is a boutique legal reception service that fits every business. It focuses on aligning its tone along with procedure, terminology, and scripts with users' brands. And focus on customers.
As a legal reception service, it is passionate about hearing those in need. That's why it donates 1% every month to support those without a voice endangered species across the world.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: LEX Reception
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$150.00
- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Canada, United States

## Features

- Automated Routing
- CRM
- Calendar Management
- Chat/Messaging
- Court Rules-Based Scheduling
- For Lawyers
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reminders
- Timer
- Transcripts/Chat History

## Integrations (15 total)

- Clio
- Filevine
- Freshdesk
- HubSpot CRM
- Keap
- Law Ruler Software
- Lawcus
- Lawmatics
- Mailchimp
- Pipedrive
- Podio
- PracticePanther Legal Software
- Setmore
- Slack
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Centre Software](https://www.softwareadvice.co.uk/directory/4389/contact-center/software)

## Related Categories

- [Unified Communications Software](https://www.softwareadvice.co.uk/directory/1556/ucaas/software)
- [Contact Centre Software](https://www.softwareadvice.co.uk/directory/4389/contact-center/software)
- [Legal Calendar Software](https://www.softwareadvice.co.uk/directory/3598/calendaring-docketing/software)
- [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.co.uk/software/128326/bitrix24) — 4.2/5 (984 reviews)
2. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1753 reviews)
3. [Nextiva](https://www.softwareadvice.co.uk/software/2683/nextiva-business-voip) — 4.6/5 (914 reviews)
4. [3CX](https://www.softwareadvice.co.uk/software/4936/3cx-phone-system) — 4.4/5 (465 reviews)
5. [RingCX](https://www.softwareadvice.co.uk/software/24307/ringcentral-contact) — 4.2/5 (253 reviews)

## Reviews

### "LexReception is a Great Option for Small Firms" — 5.0/5

> **Jodi Ann** | *10 December 2022* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: They answer my calls, set appointments and free up my time to work on legal matters.  Tehe managment team is very responsive and they customize the script the way you want. I use the app on my phone and can return calls, if necessary, and can even send a text message to callers. My assistant and I are able to take notes in the app. so we can see what the other has done.
> 
> **Cons**: There is nothing that I don't like.  It works the way I expected and more.
> 
> Excellent

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### "LEX Reception has been grearf" — 5.0/5

> **Joel** | *18 February 2024* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: I like the value. I had been using a different company. I really liked the service they provided, but when I learned about LEX Reception, I requested a meetign to disucss the service they could provide and it turned out they cold provide comparale service for about 25% less than what I was paying. I also love how responsive they are to my needs and input.
> 
> **Cons**: It can be challenging to get the receptionists to pronounce things correctly.
> 
> Overall, my experience with LEX Reception has been excellent. I am a happy customer.

-----

### "A timely solution" — 5.0/5

> **Jane** | *19 October 2022* | Law Practice | Recommendation rating: 7.0/10
> 
> **Pros**: Useful to see the message, have the call integrate with my practice management software, and be able to hear the call.
> 
> **Cons**: Scripting is not perfect, but with the human element it's still pretty good.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/254456/lex-reception)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/live-chat/lex-reception-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/254456/lex-reception> |
| en-GB | <https://www.softwareadvice.co.uk/software/254456/lex-reception> |
| en-IE | <https://www.softwareadvice.ie/software/254456/lex-reception> |
| en-NZ | <https://www.softwareadvice.co.nz/software/254456/lex-reception> |

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