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description: Review of Arketa Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Arketa | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Arketa

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> Arketa is a fitness and wellness platform that handles booking, client and staff management, reporting, marketing, and a branded app in one place. It also covers what a lot of studio software leaves out: events, teacher trainings, retreats, and on-demand video. The reporting includes a built-in AI assistant you can ask about your data in plain English, along with campaign tracking that shows which marketing actually brings in revenue. It's used by yoga and Pilates studios, gyms, and recovery businesses, from a single location to multi-location brands. The team has run studios themselves, and if you're moving from other software, they handle the switch for you: clients, packages, and stored payment cards all move over with a dedicated onboarding manager.
> 
> Verdict: Rated **4.3/5** by 111 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 111 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Arketa

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Attendance Management
- Attendance Tracking
- Automated Collections
- Automated Scheduling
- Autonomous Task Execution
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Capacity Management
- Class Management
- Class Registration
- Class Scheduling
- Client Management

## Integrations (16 total)

- ClassPass
- ClassPass
- Claude
- Facebook Business Suite
- Flodesk
- Google Business Review Link Generator
- Google Calendar
- HubSpot CRM
- Kisi
- Klaviyo
- Perkville
- Stripe
- Stripe Billing
- Twilio
- Zapier

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Gym Management Software](https://www.softwareadvice.co.uk/directory/4468/gym-management/software)

## Related Categories

- [Gym Management Software](https://www.softwareadvice.co.uk/directory/4468/gym-management/software)
- [Yoga Studio Software](https://www.softwareadvice.co.uk/directory/4544/yoga-studio/software)
- [Pilates Studio Software](https://www.softwareadvice.co.uk/directory/4185/pilates-studio/software)
- [Fitness Software](https://www.softwareadvice.co.uk/directory/4675/fitness/software)

## Alternatives

1. [FitBudd](https://www.softwareadvice.co.uk/software/436748/fitbudd) — 4.6/5 (408 reviews)
2. [My PT Hub](https://www.softwareadvice.co.uk/software/34714/my-pt-hub) — 4.6/5 (3206 reviews)
3. [Everfit](https://www.softwareadvice.co.uk/software/369274/everfit) — 4.8/5 (427 reviews)
4. [Mindbody](https://www.softwareadvice.co.uk/software/188104/mindbody) — 4.0/5 (2995 reviews)
5. [vibefam](https://www.softwareadvice.co.uk/software/493186/vibefam) — 4.9/5 (93 reviews)

## Reviews

### "There are great features, but not a lot of help to utilize the features." — 3.0/5

> **Amanda** | *19 March 2026* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: The ability and ease to add on demand options and create a community. There are great features, but there needs to be help with learning how to best use them for our business.
> 
> **Cons**: There is very little support. It is hard to find answers when you try to work on something. When you submit a question it has sometimes taken over a week to get an answer.
> 
> I like the options, but need help knowing how to use it. It would be so helpful to have real people support us and not have to look things up through support.

-----

### "Arketa Aims to Grow Your Business" — 5.0/5

> **Brandie** | *26 August 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: \[sensitive content hidden\]&#10; with Arketa was quick to respond on chat and solve my question. Overall, Arketa is an in depth program that offers a variety of great tools to maximize your business.
> 
> **Cons**: I wish there was number I could call directly for support instead of using a chat. I am more of a traditionalist in wanting to speak to someone rather than going through chat. The people on chat are quick to respond and do solve any concerns I run in to.
> 
> Arketa is great. It has a lot to offer. Many different tools to maximize your business and help it grow.

-----

### "Not set up for those on the individual plan with in-person studio spaces" — 1.0/5

> **Cami** | *4 May 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: I liked the user interface and the ease to embed webpages into my own website. I also appreciated the ease of getting set up with Arketa, there were absolutely no hoops to jump through.
> 
> **Cons**: As a customer, I am not valued at all. They state that they have studio support available on weekends, yet I am never able to get in touch with people. They raised my yearly plan without any notice, and when I requested support, they are not able to provide any proof they they sent notice. They have also made payouts nearly impossible, and have held my money for 2-3 weeks now, with no support given (despite multiple requests) for the payout to be made. At an individual plan, they take 6% of all profits as they pass on the Stripe processing fee and have their own fee. They market themselves as the affordable alternative yet every single option is an up-charge. I have had reoccuring issues where if I enable referral codes for clients, their referral code will pop up with a competitor studio's name within it, which is a real great way to drive traffic to my studio as it just creates confusion about the brands and reminds students about the competitor's studio. Their software team does not care about this at all, so to save face, I am not able to have referral codes on at all, which is such a missed opportunity.
> 
> I have already cancelled my plan for next year and about once a month when someone in the industry asks if I would suggest Arketa as a platform, I tell them the truth about my experience.

-----

### "AIR+Arketa Partnership" — 5.0/5

> **David** | *9 July 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Flexibility and the staff/leadership team.  They are innovative, courteous ,smart, driven, and very kind people.
> 
> **Cons**: At times buggy.  Would prefer more regression testing before releases.  The team does a great job of enhancing the product all the time and at times needs to slow down to ensure existing features are not affected.
> 
> Wonderful. I consider them a true partner and we are very happy with them.  One of the best decisions we made as a brand was moving to Arketa.

-----

### "Highly Recommend" — 5.0/5

> **Amy** | *26 August 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Great customer service. Very responsive. They're responsive and try to make feature requests happen.
> 
> **Cons**: No complaints. Currently, they're updating often so you can get occasional surprises. Like all companies, you can't select what products you want to show but we haven't found anyone who can do that.
> 
> Very positive. They've been really proactive and helpful wherever possible. Where they can't they usually provide a good reason.

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## Links

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/254111-Arketa/> |
| en-AU | <https://www.softwareadvice.com.au/software/254111/Arketa> |
| en-GB | <https://www.softwareadvice.co.uk/software/254111/Arketa> |
| en-IE | <https://www.softwareadvice.ie/software/254111/Arketa> |
| en-NZ | <https://www.softwareadvice.co.nz/software/254111/Arketa> |

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