---
description: Review of Adereso Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Adereso | Reviews, Pricing & Demos - SoftwareAdvice GB
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Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Adereso](/software/250924/adereso-helpdesk)

# Adereso

Canonical: https://www.softwareadvice.co.uk/software/250924/adereso-helpdesk

> Adereso AI is designed for B2C companies that manage high volumes of customer conversations and want to turn digital interactions into sales, efficient service, and long-term customer relationships. It is especially suited to retail, e-commerce, financial services, hospitality, automotive, and other businesses that communicate with customers through WhatsApp and multiple digital channels.

The platform brings AI agents and human teams together in a unified workspace. Businesses can automate sales and post-sales conversations while maintaining control over when and how customers are transferred to human agents. Conversation context is preserved throughout the interaction, helping teams deliver faster and more personalized experiences without making customers restart their requests.

Adereso AI can help companies qualify leads, recommend products, recover sales opportunities, schedule appointments, answer frequently asked questions, automate customer service workflows, and route conversations to the appropriate team. Adereso Desk centralizes conversations across WhatsApp, Instagram, Facebook Messenger, TikTok, web chat, email, X, and other supported channels, allowing agents to manage customer interactions from one place.

With Adereso Studio, teams can build and configure AI agents using business information, knowledge bases, behavioral rules, and connected commerce data. Organizations can test their agents before deployment and monitor conversations to improve their performance over time.

The platform also includes tools for outbound messaging, customer feedback, sentiment analysis, CSAT and NPS measurement, conversation analytics, and team performance reporting. Integrations with CRM, e-commerce, and other business systems give agents access to relevant customer and operational information within their workflows.

Adereso combines software with personalized implementation and ongoing strategic support. Its team works with each organization to define business goals, configure the solution, test AI agents, connect channels and systems, and continuously optimize performance based on real operational data.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Adereso
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$558.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Adereso AI offers three conversation-based plans with unlimited user seats.

Growth starts at USD 558 per month with annual billing and includes up to 2,000 monthly conversations. A one-time implementation fee of USD 558 applies.

Scale starts at USD 1,058 per month with annual billing and includes up to 5,000 monthly conversations. A one-time implementation fee of USD 1,600 applies.

Enterprise pricing and conversation volume are customized according to each organization’s requirements.

Additional usage fees may apply for centralized, automated, and outbound WhatsApp conversations. Quarterly billing options are also available.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Spanish
- **Available Countries**: Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Mexico, Paraguay, Peru, Suriname, Uruguay, Venezuela

## Features

- AI Copilot
- AI Text Generation
- API
- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- Batch Communications
- CRM
- Call Recording
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Customer Database
- Customer History
- Email Management
- Generative AI
- IVR
- Inbound Identification
- Interaction Tracking
- Knowledge Base Management

## Integrations (11 total)

- Gmail
- HubSpot CRM
- Salesforce Platform
- Shopify
- TikTok
- Twitter/X
- Watson
- WhatsApp
- WhatsApp Business API
- WhatsApp Business API
- WooCommerce

## Support Options

- Email/Help Desk
- Chat

## Category

- [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software)

## Alternatives

1. [WhatsApp](https://www.softwareadvice.co.uk/software/285733/whatsapp) — 4.7/5 (16446 reviews)
2. [Viber](https://www.softwareadvice.co.uk/software/146449/viber) — 4.4/5 (4063 reviews)
3. [Telegram](https://www.softwareadvice.co.uk/software/146545/telegram) — 4.7/5 (6433 reviews)
4. [Text Request](https://www.softwareadvice.co.uk/software/306855/text-request) — 4.6/5 (1193 reviews)
5. [Adit](https://www.softwareadvice.co.uk/software/214384/adit) — 4.7/5 (300 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/250924/adereso-helpdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-communications-mngt/adereso-helpdesk-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/250924/adereso-helpdesk> |
| en-GB | <https://www.softwareadvice.co.uk/software/250924/adereso-helpdesk> |
| en-IE | <https://www.softwareadvice.ie/software/250924/adereso-helpdesk> |
| en-NZ | <https://www.softwareadvice.co.nz/software/250924/adereso-helpdesk> |

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