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description: Review of Yumpingo Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Yumpingo | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/4285/review-management/software) > [Yumpingo](/software/250181/yumpingo)

# Yumpingo

Canonical: https://www.softwareadvice.co.uk/software/250181/yumpingo

> Yumpingo is a customer experience management platform that helps hospitality businesses improve their service and food offerings. The platform enables businesses to capture live guest feedback across various touchpoints, such as dishes, shifts, servers, locations, and channels. Yumpingo's solution includes features like guest interaction, smart surveys, smart actions, reputation management, and integrations with other third-party applications. By collecting customer sentiment and feedback, Yumpingo provides insights for senior leadership, operations, marketing, culinary, and front-line teams to make informed decisions and drive improvements in their offerings. Yumpingo's focus is on delivering measurable outcomes and driving business improvements through a customer-centric approach.

With Yumpingo, businesses can manage the root causes of customer dissatisfaction, reduce customer churn, and increase customer acquisition. The platform also offers menu engineering for sentiment analysis to help maximize menu margins. By capturing customer feedback and transforming it into actionable insights, Yumpingo helps businesses across the hospitality industry enhance customer satisfaction.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Yumpingo
- **Location**: Arlington, UK

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English, Spanish
- **Available Countries**: Australia, Canada, New Zealand, Pakistan, Singapore, South Africa, Uganda, United Arab Emirates, United Kingdom, United States, Zimbabwe

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Commenting/Notes
- Customer Experience Management
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Dashboard
- Data Import/Export
- Email Management
- Email Reminders
- Engagement Tracking
- Feedback Management
- Monitoring
- Multi-Channel Campaigns
- Multi-Language
- Multi-Location

## Integrations (18 total)

- Airship
- Bbot
- Deliveroo
- Foursquare Places
- Google My Business Review Manager
- GuestXM
- Instagram
- Microsoft Outlook
- Olo
- PAR POS
- Paytronix
- SevenRooms
- TaholaCloud
- Twitter/X
- Vita Mojo

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Review Management Software](https://www.softwareadvice.co.uk/directory/4285/review-management/software)

## Alternatives

1. [Trustpilot](https://www.softwareadvice.co.uk/software/364802/trustpilot) — 4.5/5 (1202 reviews)
2. [TrueReview](https://www.softwareadvice.co.uk/software/193489/truereview) — 5.0/5 (150 reviews)
3. [Okendo](https://www.softwareadvice.co.uk/software/353128/okendo) — 4.9/5 (223 reviews)
4. [Birdeye](https://www.softwareadvice.co.uk/software/86768/birdeye) — 4.7/5 (702 reviews)
5. [Score My Reviews](https://www.softwareadvice.co.uk/software/201586/score-my-reviews) — 4.9/5 (80 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/250181/yumpingo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/review-management/yumpingo-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/250181/yumpingo> |
| en-GB | <https://www.softwareadvice.co.uk/software/250181/yumpingo> |
| en-IE | <https://www.softwareadvice.ie/software/250181/yumpingo> |
| en-NZ | <https://www.softwareadvice.co.nz/software/250181/yumpingo> |

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