PCRecruiter

Pros

The job posting feature is the most important and most often utilized future offered by the software during t our company's staffing activities.

Cons

We haven't found any negative attributes to the software in our usage so far.

Pros

One of the best things is how customizable the system is. We can run reports from any of the screens or fields. In addition, the Analytics that it provides is helpful. Before deciding on PCRecruiter, we looked at and did demonstrations with many other companies. It was very time-consuming, and we were starting to think we couldn't find anything that would work. Then I, by luck, stumbled across PCRecruiter. Our sales rep was very accommodating, answered all our questions, and took the time to hear what we were looking for. It will be one year in November since we started working with PCRecruiter. It is simple to work with. It also allows you to set specific views of fields on the screen based on the person's job title. So that people only see the fields that are important to them. You can also make fields show for people as a read-only so they can see the response in that field, but it will not allow them to fill it in or change it. It has been one of the best decisions we could have made to switch to PCRecruiter. Their support staff has been fabulous whenever we have any problems or questions. They always respond with an immediate answer or can fix whatever the issue is. Everyone should switch to using PCRecruiter.

Cons

There isn't anything that we don't like about PCRecruiter. On the contrary, we are thrilled with it.

Alternatives Considered

Reasons for Choosing PCRecruiter

Switched From

Reasons for Switching to PCRecruiter

Pros

A good value for a small company that is on a tight budget.

Cons

-Transporting my data over tp PCR from my old system was time consuming and cumbersome. A lot of the data ported over awkwardly and has required a lot of cleanup on my part.
-I feel like the strength of the system lies in the back-end capability as opposed to the front end. Boolean searches are not easy to run to find candidates that already exist in the database.
(Example: You cannot use the * (wildcard) in PCR like you can in a true Boolean search).
-Follow-up activities are very hard to find and awkward to manipulate from their "Activities" tab.
-You cannot easily find previous placements when viewing a candidate profile.
-You cannot save the parameters you use most often when running reports on your open positions. (They call "Job Orders" positions in their system). You have to re-enter everything from scratch every time.

Alternatives Considered

Reasons for Switching to PCRecruiter

Pros

Our team loves the in-depth search function that it allows. You can find a lot of information in the system. We love the keyword function - User Defined Codes that are searchable allowing people to be categorized. We use mass importing all the time. PCR capture is great when it works. We love how customizable the database is. Specifically that you can configure rollup screens, search results, candidate cards, etc.

Cons

-There is no duplicate check for Mass Importing that can catch all duplicates in the database. The "skip if duplicate found" function is not thorough enough. We need to be able to check name record imports against first and last name, all phone fields and all email fields.
-PCR capture tool turns itself off automatically all the time while team members are trying to use. Talking like multiple times in an hour.
-PCR capture tool doesnt integrate with ZoomInfo talent os. Making it hard to pull data.
-When you are on the notes section of a record and you right click to delete, edit, etc. that popup stays up when you leave that screen. It is really annoying because you have to position your right click so you can work around it.
-When you are in a pipeline and you right click on a name to edit details, the pop up stays up even when you leave that screen.
-When name records on your mass import are connected to a company in PCR, the company keywords don't get copied to the records.
- When mass importing the number of characters of keywords you can map maxes out at a certain number.
- Mass texting is not available directly out of PCR.

Pros

The fact that the software flows the same way our business does. Unlike generic CRM products or worse ATS products "for recruiters," PCR enables a headhunter a way to easily track the relationships that you build over the years. Our business is selling. It could be opportunities to people or taking a high-performance candidate out to companies and managing the process.

In recent years the update roadmap has been far better than it was in the past as well as the quality of those updates. The combination of the Outlook Portal, Capture and Version 9 also make it easy for new people to get started using it

Profiles are a great way to capture the data you need and to have the candidate or client do it in their own words for you.

ALso love the new mobile app.

Cons

It's TOO flexible. The ability to customize screen layouts makes training multiple locations a challenge. Also, the custom report writing tool is a bit arcane

Alternatives Considered

Reasons for Choosing PCRecruiter

Switched From

Reasons for Switching to PCRecruiter

Pros

The platform downloads the photo of individuals in the database which makes it easy to put a name to a face.

Cons

The sales team. The sales team promised the world when they were trying to get me set up. The salesperson promised that he was my point of contact and I should reach out to him any time. Then when I needed him, he blew me off.

Pros

Fully customizable. The people that get it set up properly and taught right out of the gate love it.

Cons

It is customizable, but only if you know what you want, and how to explain it and explain it to a techie. This is not an intuitive product. When we set up, we were asked what we wanted, but having never used it, we couldn't articulate what we wanted.

Pros

I love the PCR Capture for LinkedIn. I can easily capture the information my contacts put on LI including their picture. Even though you can download the contact information directly from LI, most of the time the email address and phone numbers won't transfer so this way I know I have the information in my PC Recruiter database.

Cons

I have trouble customizing pages and sometimes it's hard for me to have a candidate change companies within the software.

Alternatives Considered

Reasons for Switching to PCRecruiter

Pros

It has a searchable database and templates for workflows as well as customization options.

Cons

It has no free trial and has limited automatic candidate matching.

Pros

the candidate tracking and reporting are great but it was my trainer [sensitive content hidden] who really made a difference for me. He is knowledgable and patient. He taught me reporting as well as the basics.

Cons

The client reports should be more like the candidate tracking.

Pros

I have been using PC Recruiter for as long as I have been recruiting, for about 6 years now. I used one other candidate tracking system about a year ago when helping another recruiter on a project. I like how PCR is an extension of me. I understand how most of the functions work. The tech hotline team members are the best. The training person is awesome, too. They are constantly updating the system. The system has never let me down. The system itself never goes down either.

The updates are done late at night. With PCR, I can keep track of all my e-mail communications. I use the PCR mail integrated right there in the system. Emails are automatically linked/attached to each candidate.

It's an easy program to learn and there are countless ways to access the information you need. I find PCR to be an intuitive system. When a new version was launched a few years ago, I felt like my suggestions were heard as they were fine-tuning the new edition.

I am a successful recruiter because I am efficient on PCRecruiter.

When a client needed proof that I submitted a candidate before they hired him, I was able to pull together all the dates, emails and history needed to get paid for the placement.

It's a great all-around system and I can't imagine working without it.

Mac for life. PCRecruiter for life.

Cons

The scheduling feature of the program is confusing, especially when it comes to different time zones. Some of my clients prefer I send a meeting notice to them so they can accept it and move it to their calendar. I haven't really mastered using this function or felt confident enough to use the meeting scheduler on a regular basis.

I think it would be cool to be able to color code or customize how different positions look on the system. Just like you can upload a company logo or a candidate's headshot...it would be nice to be able to color code positions with a wrench for a technician role for example, or a dollar sign for a controller job. I am a visual person and would like to make the live roles look different than the jobs that are filled, closed or on hold.

Some of the functionality is over my head. But I know that training is available for every feature of the system. All I would have to do is schedule it with representative. She's great.

When I used PCRecruiter in my past working for another company, I didn't like how other recruiters could go in and "steal" an active candidate who I was working with, without my permission. I think this issue was due to the fact that 6+ recruiters were competing for the same talent in this shared database and some recruiters lacked integrity and manners. There was also no enforcement of a fair and equitable system to share the database.

Pros

Very easy to use - simple one click or drag and drop features make it incredibly efficient. Pricing model is based on users and NOT number of employees which is critical. ATS's should not have a per employee pricing model, period. Aesthetics are awesome, navigating through the platform is pretty straight forward.

Cons

As far as being an ATS there are a couple of very key features it lacks which are basic components of most, if not all, ATS'. 1) Currently it does not provide a way to pre-qualify candidates when they first apply to a position. Most ATS' offer front end questions to help determine if candidates possess the minimum requirements which helps the recruiter focus on those who meet those requirements first. 2) Automation emails can be sent, however setting it up is a little clunky - once you get through it, however, it works great. 3) This is more of a desired feature, but there should be an option to set a delayed time for automation emails. For example, when a candidate you're not interested in is interviewed, when you move them in to the appropriate folder in the pipeline to let them know they're no longer being considered it sends out the email immediately, there should be an option for a 24 hour to 48 hour delay.

Pros

I’ve used several ATS systems throughout my career as an agency recruiter and I’ve found PCRecruiter to quite user friendly. It has a nice add-on feature that allows you to upload candidate’s profiles directly from Linkedin using “PCR Capture”. It automatically captures the candidates employment history, as well as their location, picture, education and email address/phone number if available.

I also like that you can email a candidate or hiring manager directly through PCRecruiter. If you’re on the candidate’s page and you’ve linked them to an existing position, you can go to the tab labeled “interviews” and send the candidate and hiring team a confirmation email. You are also able to save email templates through PCRecruiter.

Cons

I can’t think of many cons for this ATS. When I first started using the system, I found the interface to be a little date, but last month they redesigned the UX and I find it to be much more visually appealing.

Pros

Software is easy to use after initial installation, which I had trouble with since I was installing it on another computer.

Cons

I feel the search functions not exact enough at times. It would be great when you run a search and you receive 100% or 50% matches, that you could limit to 100% matches without having to put a check by each name, as sometimes there are hundreds. Perhaps I just do not know how to do it correctly.

Pros

Roll-Ups are easy to manage and organize candidates. Adding new jobs into the system. Easy to input data in an organized format in candidate files

Cons

Search function. You can only search existing candidates that have been registered with our agency. If a candidate applied for your job from another platform (ie: Indeed), you will not be able to search for them in PCR even though their resume was parsed into the system. Need to search in each open job to see new candidates. Lots of candidates also get lost if they are not coded correctly (ie: under the right job title, software skill).

Pros

I love how PCRecruiter can be personalized according to the company needs and wants. The ease of creating it and putting as many functions or options in the software is amazing. Easy to navigate and rarely have issues.

Cons

The capture tools sometimes don't work as I wanted to be, there are some instances that I have to make sure that the information is correct or it will be all over the place. Sometimes when they have an update the capture tool got an issue with other sourcing website and took them a while to figure the issue.

Pros

I love the simplicity of the software. It's fairly self explanatory. It did take me a while to get used to because of how many features there are but it is extremely useful.

Cons

The overall design could be enhanced, I feel like I'm using a software that came out in the 90's sometimes just based off aesthetics. I also don't like how the "Country" doesn't transfer over when you import data from a HQ for entering a new employee name.

Pros

15+ years of using PCRecruiter. Ease of use. It has enough features and organizational structure to allow you to create pockets or folders of candidates, but it does not buckle under the weight of having TOO many ways to categorize and organize candidates. When I have questions, I am able to get help from the PCR support team nearly immediately, and their support is thorough.

Cons

For me, the icons which are used for functionality buttons are not as intuitive as they could be. As in, by looking at the button, I don't automatically think of the functionality it represents. On the flip side, I have used PCRecruiter for over 15 years, and though the icons aren't what I would choose, I quickly learned.

Pros

The best features of PCR are the "roll ups". The software seems to be built around the roll ups and they provide a lot of functionality, some automation and decent organization ability.

Cons

It lacks a true CRM feature. The reporting is not great. Every name entered into the system is a candidate. There is no delineation between candidates and company contacts which creates problems.

Pros

PCRecruiter's interface design and ease of use helps our firm get new recruiters up and running quickly with a minimal amount of software related training. In addition it let's our firm of 25+ recruiters work collaboratively across 100's of ongoing searches.

Cons

PCRecruiter's search functionality is good but it could be so much better. If I could do it all over I would recommend we create standard fields for things like Education, Industry Experience and also Titles. This would allow us to search within PCR without being so keyword dependent.

Pros

Rich and deep in functionality that allows the user to use the product on their terms. Frequent updates and very stable since the product has longevity. Outlook and social integration good.

Cons

Could use a more robust mobile experience. Could also be a bit more intuitive in navigation and setup with the ability to create and post a note to several records automatically.

Pros

The customer support team has always been great to work with. The resources that are available allow many daily questions to be answered quickly--either by chat or by help articles.

The interface is easy to navigate and all parts connect seamlessly.

Cons

There are so many different things that PCR can do to make your life easier that it can seem overwhelming at times.

Pros

PCRecruiter is user friendly. I like how each user can setup the records to flow with the information they need to view most.

Cons

I would like to be able to download metrics report based on what information the users input. At this time, I can only get a viewable report of a total number on information input.

Alternatives Considered

Reasons for Switching to PCRecruiter

Pros

This is one of the easiest ATS system I have used before.. I like how it is easy to upload candidates and companies

Cons

The only think I do not like is it is not very flexible for the Mac Users, I have a Mac computer and I cannot integrate it with my Microsoft office email, I have to use the email in PC Recruiter to get candidates who apply

Pros

What I like most about PCR is the ability to customize it to your needs. You have the ability to customize dashboards and add/remove fields, making organization great for a database that holds so much information.

Cons

There's not something I dislike about the software, but it does require some training to get used to- especially for admin (like anything else) but once you get used to it it's pretty simple and support is always there to help!