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description: Review of WebSell Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: WebSell | Reviews, Pricing & Demos - SoftwareAdvice GB
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# WebSell

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> WebSell is an e-commerce platform that is powered by your Point of Sale or ERP. WebSell has smooth integrations to many leading POS systems including Retail Management Hero, pcAmerica's Cash Register Express, and Microsoft Dynamics 365 Business Central. Recently added is our integration to Windward System Five.&#10;&#10;With an integrated e-commerce platform your business works from one data source. That means your staff can work online or in-store knowing that all transactions, product info, and customer data, will all synchronize to a single data source. No more manual data entry and no more errors in your systems. WebSell offers true integration between POS and webstore without relying on third-party connectors.&#10;&#10;Businesses without a Point of Sale system or brick-and-mortar location can also sell online through WebSell Cloud. This solution works just like comparable online-only e-commerce software's, without the integration to a POS system.&#10;&#10;Managing your webstore with WebSell is simple and intuitive with our WebStore Manager. You can add or edit content pages. Apply shipping rules and manage tax. Or download web orders and process them in exactly the same way you handle in-store transactions.&#10;&#10;WebSell also allows you to fully manage and optimize your store's SEO properties so you can rise up the search engine rankings. Managing your store with WebSell is easy and hassle-free.&#10;&#10;WebSell also offers many add-on success services to help you increase sales and traffic. We have a dedicated retail marketing that can help you with PPC/Paid Search, Digital Marketing, Content Creation, Social Media, and more. Our success services work as a monthly add-on to your subscription meaning you don't have to work with other third-party marketing agencies to get your store more traffic and sales.&#10;&#10;Request a free demo of WebSell today to see how we can take your online business to the next level.
> 
> Verdict: Rated **4.4/5** by 33 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 33 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: WebSell
- **Founded**: 2005

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise)
- **Supported Languages**: Chinese, Dutch, English, French, German, Polish
- **Available Countries**: Australia, Canada, France, Germany, Ireland, Poland, Switzerland, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Catalog Management
- Channel Management
- Content Management
- Credit Card Processing
- Customer Accounts
- Data Security
- Data Synchronisation
- Discount Management
- Electronic Payments
- Email Marketing
- Inventory Management
- Inventory Tracking
- Marketplace Integration
- Mobile Access
- Mobile Commerce
- Multi-Currency
- Multi-Location
- Multi-Store

## Integrations (27 total)

- Affirm
- Amazon Pay
- Apple Pay
- Avalara
- BitPay
- Cardknox
- Cash Register Express
- Dynamics 365 Business Central
- Google Pay
- Heartland Payments+
- Instagram
- Intersoft ERP
- Klaviyo
- LS Retail
- Lightspeed

... and 12 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Multi-Channel eCommerce Software](https://www.softwareadvice.co.uk/directory/4218/multi-channel-ecommerce/software)

## Related Categories

- [Multi-Channel eCommerce Software](https://www.softwareadvice.co.uk/directory/4218/multi-channel-ecommerce/software)
- [Data Integration Tools](https://www.softwareadvice.co.uk/directory/3304/data-integration-tools/software)
- [eCommerce Software](https://www.softwareadvice.co.uk/directory/4340/ecommerce/software)

## Alternatives

1. [Shopify](https://www.softwareadvice.co.uk/software/390630/shopify) — 4.5/5 (6667 reviews)
2. [WooCommerce](https://www.softwareadvice.co.uk/software/163450/woocommerce) — 4.5/5 (1040 reviews)
3. [Wix](https://www.softwareadvice.co.uk/software/159592/wix) — 4.4/5 (10606 reviews)
4. [Squarespace](https://www.softwareadvice.co.uk/software/157453/squarespace) — 4.5/5 (3384 reviews)
5. [PrestaShop](https://www.softwareadvice.co.uk/software/108024/prestashop) — 4.3/5 (331 reviews)

## Reviews

### "Great for integrated e-commerce" — 5.0/5

> **Emma** | *24 April 2023* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Our webstore is light and fast and the up time is pretty reliable. Our customers like seeing live stock levels on our webstore which is due to the integration with POS. The data management tool called PAM is fast and easy to use and easily outperforms spreadsheet apps for manipulating large scale data. The support team are consummate professionals.
> 
> **Cons**: They don't tell us about new functionality that they develop.  We have to wait ages for development work and/or bug fixes(many months, even 1 year+) unless prepared to pay a daily rate. The user forum was disbanded a few years ago which is a shame as we could upvote change requests from other people and also crowd fund dev work. Very significant increases in monthly charges over the last 2 years with no change in service received, and lack of a transparent pricing policy.
> 
> We have used websell (previously Nitrosell) for the last 14 years due to its integration with POS software - perfect for a bricks and mortar store. This allows us to run an efficient operation as we can amalgamate orders across all platforms (in store, telephone and internet) for the most efficient picking and packing and the best customer service.  Over the years the platform has allowed us to easily and successfully expand our online inventory and grow our web presence. Our webstore is google friendly and has a modern light feel as well as a great checkout. We are overall happy with the offering from websell and would recommend to anyone with a B\&amp;M store wanting POS integration to their website.

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### "Nitrosell  Customer Service is A++ Integration with more POS systems needs some improvement" — 5.0/5

> **Jason** | *5 August 2021* | Sports | Recommendation rating: 7.0/10
> 
> **Pros**: I like the simplicity and easy to use aspect. I like that Nitrosell teaches you how to run it and I have control to do what I need to without always having to ask for help. I think Nitorsell has A++ customer service and is always great to talk to when a problem comes up.
> 
> **Cons**: I loved how integrated Nitrosell was with RMS and I moved to Retail Pro v9 and it was less integrated and a bit more clunky but we worked through some growing pains and it has been working good since. I still don't think it is quite as integrated as it was with RMS and I miss that but I won't know any different if I had only had Retail Pro the whole time. I also feel at times development is a bit slow, in the past when I have asked for a new feature or update on a feature it seems to take a long time or development costs can be quoted at high prices. I wonder if those development prices should be "shared" across all users who would also use the new feature. I think this would allow Nitrosell to get paid for new developments to improve their product and also help keep the cost manageable to the users rather than asking one user to foot the whole bill and then the development never happens.
> 
> Overall I have been working with Nitrosell for 14+ years and its been great\! Over 14 years there are a lot of hurdles and changes and we have worked through them together. I am happy to be with Nitrosell.

-----

### "Cash Register Express Integration" — 3.0/5

> **Brandon** | *5 August 2021* | Wine & Spirits | Recommendation rating: 5.0/10
> 
> **Pros**: I like the fact that this product integrates with my current POS system - the set up of products is fairly easy and quick if you are a business that already inputs your data into your POS system.
> 
> **Cons**: I don't like how the support is handled, it uses a ticket system when you have issues instead of a call in system. Also, I don't like the checkout page options that are offered, I feel that Nitrosell needs to update the checkout page and make it more user friendly and custom. I am in the delivery business and the section for adding tips for the delivery drivers is not the best. It needs to have suggested tip increments and better functioning.
> 
> Overall, I am pleased with the software but think it has a long way to go. I have faced many challenges but the people in the company have all done their best to address any issues. I believe all software systems have flaws but also believe that Nitrosell does try to get better overall to eliminate them.

-----

### "Excellent Cross-Platform Ecommerce Solution" — 5.0/5

> **Gareth** | *8 January 2021* | Consumer Electronics | Recommendation rating: 9.0/10
> 
> **Pros**: When talking to the Nitrosell Team you can tell they inherently understand the system they have built, that they are constantly working to make it better, and that there are no sacred cows if priorities change or a better way to accomplish something is discovered.&#10;&#10;The sheer power and flexibility of the platform is a huge boon compared to our previous website, where even the simplest function or format amendments required developer involvement and long delays - our highly motivated inhouse team can work hand-in-glove with the Nitrosell support reps and developers to constantly evolve the website design or functionality. Despite being a proprietary platform it feels like we have the flexibility of a self-developed, open-source website - truly the best of both worlds\!&#10;&#10;The product management interface generally relies on whatever POS it's integrated with, and the tight nature of the Nitrosell/RMH integration makes product management and order / customer management seamless between our (physical) shop and the website.
> 
> **Cons**: The online management tools are very well designed, but most attribute management for products is accomplished by a desktop application called PAM (because those details are largely stored locally, and only sync'd up to the website when the product is made available online), which by Nitrosell's own admission lacks the UI flair.&#10;&#10;It is a stable and powerful data-entry tool, particularly when batch-editing a number of products, but can be tedious when entering filtering variables or description fields individually product-by-product within cells of the grid.
> 
> We have had a very position experience with Nitrosell over the last two years, despite some quite complex custom development being necessary to realise our ambitions (most of which has been added to the whole platform for every user to take advantage of due to Nitrosell's collaborative model). The whole team seem to have the best (commercial) interest of their clients as their top priority - they are quick to respond on even the smallest support queries (and very quick to resolve our one mission critical failure so far, which occurred as a result of something completely out of both our control and theirs).

-----

### "Nitrosell integrated with Retail Management Hero (RMH)" — 4.0/5

> **Q Doh** | *28 June 2021* | Retail | Recommendation rating: 7.0/10
> 
> **Pros**: The fact that I can integrated the website with the POS software (RMS, RMH) &#10;This makes the inventory management very easy.&#10;You can utilize a lot of POS features on the web. Discount, Price change, promotion etc.
> 
> **Cons**: Need some time to learn how to use the software well.&#10;The support team are very helpful. But, they are in a different time zone. So, usually, it takes one day to askt and another day to get an answer.
> 
> Overall, the software has a lot of potential, functions, and compatibility with POS system.&#10;Reasonable price and addable features.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/244209/nitrosell)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/bi/nitrosell-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/244209/nitrosell> |
| en-GB | <https://www.softwareadvice.co.uk/software/244209/nitrosell> |
| en-IE | <https://www.softwareadvice.ie/software/244209/nitrosell> |
| en-NZ | <https://www.softwareadvice.co.nz/software/244209/nitrosell> |

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