Restroworks
4.8
(506 Reviews)
Restroworks(formerly known as Posist) is a company dedicated to serving businesses, specifically partnering with...
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Revel Systems
About Revel Systems
Revel Systems is the leading flexible cloud-based point-of-sale (POS) platform built for multi-location growth. The platform enables businesses to customize an ecosystem of technology that works best for their unique needs, allowing them to integrate industry-leading solutions for offerings like loyalty, analytics, and delivery. Revel's scalable tech stack empowers enterprises to sustain rapid growth and manage multiple order channels as they expand, with streamlined deployment and a platform that can evolve alongside the brand. It is suitable for stores and restaurants of all sizes and provides users with a POS system with integrated inventory management, customer management and social media management functionalities.
The cloud-native Revel POS system provides resilience to marketplace changes, ensuring businesses can scale with ease, diversify revenue streams, and deliver a better customer experience. Revel's mobile solutions maximize efficiency, allowing corporate teams, front-of-house employees, back-of-house staff, and customers to manage orders from almost anywhere. The platform's reliable cloud software keeps businesses current and secure with automated updates, while the "Always On Mode" ensures uninterrupted transactions even during internet outages.
Revel's payments-agnostic approach gives enterprises the ultimate flexibility in choosing the best payment processor for their operations, whether they are a new or growing business. The platform serves a wide range of industries, including quick-service restaurants, table-service restaurants, and specialty retail brands, providing tailored solutions and professional services to maximize the success of each client. Revel's commitment to its clients is evident in its dedication to delivering the technology and support necessary to smoothly facilitate complex business operations.
Revel offers a data analytics application that tracks hourly sales, order history, payment summaries, product mix and sales summaries and presents the data in reports and graphs. Other features include managing loyalty programs and gift cards, mobile ordering and barcode support. Business owners can control user access with unique user IDs, passwords and swipe cards. Inventory management tools connect in-store and e-commerce channels to provide real-time inventory data. CRM features let users capture and record customer data and order history.
Revel offers support through training videos, live chat and over the phone. Integration with third-party partners like Apple Pay and QuickBooks is also available.
Revel Systems pricing
Revel Systems does not have a free version but does offer a free trial.
Starting Price:
Not provided by vendor
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Free Version:
No
Free trial:
Yes
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Michael
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 2+ years
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5.0
Reviewed on 01/07/2019
Easy to use and great user interface
Pros
The best thing about this software is its easy use of use
Cons
I really like the inventory management system, which worked well for managing bar inventory
Paul
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 1+ year
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5.0
Reviewed on 27/10/2017
Revel rocks!
Pros
Ever changing and updating to make an already great product better. Responsive customer support through phone and email.
Cons
All the monthly SAS fees can really pile up for larger accounts like myself. Enterprise level back end reporting could be better.
SCOTT
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
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4.0
Reviewed on 03/01/2019
Great product if you have the time to put into it.
Pros
We like how you can really tailor it to your business. We run a bar and bottle shop, and can sell by using an ingredient or a product. The reporting is pretty extensive. The timekeeping and scheduling keep everything in one place.
Cons
The backend takes a bit of a learning curve. It will take some time to learn how to operate and get used to he format.
Matt
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 1+ year
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1.0
Reviewed on 25/04/2025
Revel is not the POS you are looking for.
Terrible. I would not recommend Revel to any restaurant owner. Maybe they give big discounts for multiple locations, but they sure don't for single locations. The customer service was terrible. The technical customer support was terrible. There's way too many better options out there to actually consider Revel.
Pros
The use of iPads for the KDS system was very nice and easy to implement. The depths of customization you could do with your menu was great. You can have modifiers for modifiers. Once you get the hang of it, their menu system is probably the best.
Cons
To list a few; Their "Offline Mode" never worked for us and if we had no internet, that meant we were 100% down. We could never run credit cards when we had no internet. Their tiered levels of their features is a joke. You want delivery. That's extra. Oh you want delivery PLUS that has all the features that should be in the regular delivery but they are not? That's extra. They do this for many things. The worst one is charging $9.99 to use their app on your phone. So if you want to check your sales on the go, pay up. They started off great, but as time went on it just got worse. The iPads don't last also. Expect to replace the iPads about every 2 years. iPads were not meant to be left on as much as they are with revel. I had 3 extra iPads on hand just so we weren't ever caught without a KDS or POS screen. I always felt since I was one location, they didn't care about me much. If I left them, they wouldn't care. I would raise concerns and issues and they would always respond in standard automated emails. All in all, just a terrible experience.
Alternatives Considered
Toast POSReasons for Switching to Revel Systems
I should have never gone with Revel. Toast is the way to go.
Seth
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
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2.0
Reviewed on 13/06/2024
Pay Monthly to Access your Sales Data????
Fair to poor. It doesn't do anything better than other systems that we've used in the past. I hate how every feature is a required monthly subscription. What happened to developers making a great product and working on improvements to roll out?
Pros
It functions as a POS system. Nothing stuck out as especially good.
Cons
The UX for making your menu is much much less friendly than other products on the market.
Every single improvement that Revel makes requires an extra monthly subscription to access it. Don't expect any free upgrades.
And now a paid subscription to access data that is more than 12 months old??? Are you kidding me? How about closing out your books at the end of the year, or insurance audits? This is ridiculous.