
RingCentral Contact Center
About RingCentral Contact Center





RingCentral Contact Center pricing
RingCentral Contact Center does not have a free version and does not offer a free trial. RingCentral Contact Center paid version starts at US$65.00/month.
Alternatives to RingCentral Contact Center
RingCentral Contact Center Reviews for UK Users
Feature rating

- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
RingCentral
Pros
Easy to use, easy integrations with Salesforce and Groove
Cons
Can delay quite a bit, causing calls to fail
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Monthly for 2+ years
-
Review Source
We rely on RingCentral for the flow of our business
We do receive the answers we need to fix any issues at hand.
Pros
During the chats, they are professional and friendly. We rely on quick answers to ensure there is not a lapse in efficient work as a collection agency.
Cons
There is no actual phone number to reach them. You have to submit a ticket online.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Works for simple setups
I felt this was average software with average support. We moved away after a short time.
Pros
The call quality was fairly good all of the time.
Cons
It wasn’t flexible enough for use by our team. The call routing; voicemail and messages weren’t adjustable enough to our needs.
Alternatives Considered
AircallReasons for Switching to RingCentral Contact Center
I moved back after a short time so didn’t stay with RingCentral- Industry: Human Resources
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
RingCentral keeps us connected
Pros
The Contact Center is user friendly and easy to navigate.
Cons
Some of the setting features can be a bit confusing but the resource center is very helpful!
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Must have for any office
Wonderful program. You can easily name phone numbers, see who is calling. it tracks how long the phone calls take, sends emails to you when you have a voicemail or text.
Pros
It does it all, text, calls, faxes. All in one place at a glance.
Cons
I don't have a complaint. It meats all our needs.