About VaxCare
VaxCare pricing
VaxCare does not have a free version and does not offer a free trial.
Alternatives to VaxCare
VaxCare Reviews for UK Users
Feature rating
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great program for small rural health departments
We have been with Vax care since 2015 and have always had a great experience when it comes to meeting the needs for our community.
Pros
Vax care is a great program for vaccines for all ages, especially in the rural area's. Inventory management is easy and ordering vaccine and supplies is an easy process as well.
Cons
nothing at this time, we have always had a great experience working with them.
Response from VaxCare Corp.
Hi Audrey,
Thank you so much for your continued partnership with us. I am glad that VaxCare has been a great solution and an easy process for your rural health department.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
love vaxcare
count is super easy!! i can count and move on to the next shut down at the end of day. i love it!!! and when our EHR crashed we could still print out a consent !!!
Pros
easy to use, i trained my staff in just min. i had new to the health care industry staff, and they had no issues learning
Cons
nothing, i use it daily, all day and i have not found anything yet i didnt like
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Worst experience of my medical career
This is without a doubt the worst experience of my medical career. We agreed to try Vaxcare because it increased our ability to offer vaccines. However, after having someone drop off the equipment, there was no follow=up by the company. We literally could not use the system for six months and had to repeatedly attempt to contact them. It took them months to get the patient data uploaded, and it all had to be manually entered until it was, which took hours of staff time. The agreement was that they were supposed to purchase our inventory and then supply all the vaccines and compensate us $15 per vaccine for administration. They claimed our vaccine supply as their own, but never paid us for it. They only offered us less than half what we had paid for the vaccines, so we wouldn't have accepted the offer anyway (we were told that they would purchase our supply at our cost, but they never offered that). They now are trying to tell us that we owe them for those vaccines, even though they never purchased them from us. They only paid us $90 total for administering the vaccines for the entire year. That is compensation for only six vaccines, despite administering hundreds of vaccines for them. Their system is supposed to update the state vaccination database, but it rarely works. We had to make an appointment to speak to someone about problems, but they wouldn't keep the appointment. The only communication we had with them was apparently from a low level employee that is uninformed...
Pros
They had vaccines, has promise, but that promise is not fulfilled
Cons
Difficult to ImplementPoor supportWe lost thousands of dollarsDatabase did not always workPatients ended up getting billed for vaccines instead of insurances
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
It works for us
It has been a blessing for our clinic. It is a cost-effective means for immunizations that fits a small rural health department perfectly. We greatly appreciate VaxCare's willingness to listen and work through any issues. It has been a true partnership.
Pros
Convenient, cost effective, and the ability to adapt it to our practice.
Cons
We have not encountered major issues. There are technical glitches on occasion, but nothing major.
Response from VaxCare Corp.
Hi Joel,
Thank you for the review! We are glad to hear that we have been a blessing for your health department. Thank you for your continued partnership!
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Health Department Review
weighing other options now
Pros
This product was easy to set up and begin using. We like that we know patient eligibility right away during the check in process. We have always had our flu shots available before others in the area, even during the shortage.
Cons
The vaccine ordering process is very cumbersome-the system will only allow vaccine to be ordered at certain times, IF you are below a certain level, unless you go through certain "hoops". With back to school clinics, flu season, and many other clinics, it can be challenging to have to spend multiple days explaining to a customer service rep WHY you need vaccine. Let the ones giving it have more control over the ordering process. Also, why are you not billing secondary insurance companies with Medicare? This is really a big miss VaxCare