4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About VaxCare

VaxCare is a vaccine management solution that helps businesses across the healthcare industry streamline the entire vaccination workflow, from ordering to administration. It allows medical professionals to configure workflows, handle billing and invoicing operations and manage inventories. Features of VaxCare include HIPAA compliance, collaboration, appointment scheduling, patient tracking, reporting and more. The application enables employees to communicate with various vaccine manufacturers including GlaxoSmithKline, AstraZeneca, Sanofi, Pfizer and more. Additionally, it lets healthcare workers process orders, manage accounting processes and track vaccines' expiration dates. Pricing for VaxCare is available on request and support is extended via phone, email and other online measures. It supports integration with several third-party electronic health record (EHR) applications.
VaxCare Software - VaxCare pediatric module
VaxCare video
VaxCare Software - VaxCare pediatric module - thumbnail

VaxCare pricing

VaxCare does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to VaxCare

VaxCare Reviews for UK Users

Feature rating

Value for Money
4.6
Functionality
4.5
Ease of Use
4.6
Customer Support
4.7
5 reviews of 39 View all reviews
AUDREY
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/09/2024

Great program for small rural health departments

We have been with Vax care since 2015 and have always had a great experience when it comes to meeting the needs for our community.

Pros

Vax care is a great program for vaccines for all ages, especially in the rural area's. Inventory management is easy and ordering vaccine and supplies is an easy process as well.

Cons

nothing at this time, we have always had a great experience working with them.

Response from VaxCare Corp.

Hi Audrey,
Thank you so much for your continued partnership with us. I am glad that VaxCare has been a great solution and an easy process for your rural health department.

Replied 12/09/2024
amber
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/08/2020

love vaxcare

count is super easy!! i can count and move on to the next shut down at the end of day. i love it!!! and when our EHR crashed we could still print out a consent !!!

Pros

easy to use, i trained my staff in just min. i had new to the health care industry staff, and they had no issues learning

Cons

nothing, i use it daily, all day and i have not found anything yet i didnt like

Curtis
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
2
Ease of Use
2
Customer Support
1

2
Reviewed on 11/02/2023

Worst experience of my medical career

This is without a doubt the worst experience of my medical career. We agreed to try Vaxcare because it increased our ability to offer vaccines. However, after having someone drop off the equipment, there was no follow=up by the company. We literally could not use the system for six months and had to repeatedly attempt to contact them. It took them months to get the patient data uploaded, and it all had to be manually entered until it was, which took hours of staff time. The agreement was that they were supposed to purchase our inventory and then supply all the vaccines and compensate us $15 per vaccine for administration. They claimed our vaccine supply as their own, but never paid us for it. They only offered us less than half what we had paid for the vaccines, so we wouldn't have accepted the offer anyway (we were told that they would purchase our supply at our cost, but they never offered that). They now are trying to tell us that we owe them for those vaccines, even though they never purchased them from us. They only paid us $90 total for administering the vaccines for the entire year. That is compensation for only six vaccines, despite administering hundreds of vaccines for them. Their system is supposed to update the state vaccination database, but it rarely works. We had to make an appointment to speak to someone about problems, but they wouldn't keep the appointment. The only communication we had with them was apparently from a low level employee that is uninformed...

Pros

They had vaccines, has promise, but that promise is not fulfilled

Cons

Difficult to ImplementPoor supportWe lost thousands of dollarsDatabase did not always workPatients ended up getting billed for vaccines instead of insurances

Joel
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/10/2024

It works for us

It has been a blessing for our clinic. It is a cost-effective means for immunizations that fits a small rural health department perfectly. We greatly appreciate VaxCare's willingness to listen and work through any issues. It has been a true partnership.

Pros

Convenient, cost effective, and the ability to adapt it to our practice.

Cons

We have not encountered major issues. There are technical glitches on occasion, but nothing major.

Response from VaxCare Corp.

Hi Joel,

Thank you for the review! We are glad to hear that we have been a blessing for your health department. Thank you for your continued partnership!

Replied 05/11/2024
Kerri
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
4

4
Reviewed on 11/08/2020

Health Department Review

weighing other options now

Pros

This product was easy to set up and begin using. We like that we know patient eligibility right away during the check in process. We have always had our flu shots available before others in the area, even during the shortage.

Cons

The vaccine ordering process is very cumbersome-the system will only allow vaccine to be ordered at certain times, IF you are below a certain level, unless you go through certain "hoops". With back to school clinics, flu season, and many other clinics, it can be challenging to have to spend multiple days explaining to a customer service rep WHY you need vaccine. Let the ones giving it have more control over the ordering process. Also, why are you not billing secondary insurance companies with Medicare? This is really a big miss VaxCare

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