Software Advice offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more
Our commitment
Independent research methodology
Software Advice’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How Software Advice verifies reviews
Software Advice carefully verified over 2.5 million+ reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How Software Advice ensures transparency
Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Software Advice is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

AIM

4.1
Overall rating
Reviews

4.1
Overall rating
Reviews

About AIM

AIM is a secure end-to-end point of sale (POS) business solution that can be used in any retail environment. This retail management solution features customizable menus and screens, inventory management, complete POS activity and customer management, as well as a suite of add-on modules that supports the needs of a variety of specialty retailers. The AIM base package offers the essential components required to elevate POS operations to the next level. Along with inventory and point of sale features, the software provides end-to-end solutions, including licensing, customer management, scheduling, and labeling tools. The complete POS solutions within AIM allow retailers to funnel multiple transaction methods into one platform, ensuring efficiency and accuracy in daily sales posting. AIM's inventory management capabilities simplify the process of tracking various inventory types, from serialized items to accessories and package deals. Retailers can optimize inventory levels, reduce costs, and improve cash flow using the software's automated inventory optimization features. The system allows for quick and easy physical inventory counts with handheld store floor data collectors, streamlining inventory management tasks. Barcode labeling in AIM enables retailers to print customized barcode labels and inventory hang tags for easy access at the point of sale. The software also offers robust customer management features, allowing businesses to maintain a complete customer history, customize marketing campaigns, and personalize loyalty programs. By connecting with customers effectively, retailers can enhance customer engagement and drive sales growth. Furthermore, AIM's reporting catalog offers over 200 templates to create comprehensive reports on staff performance, inventory, and more. Users can leverage the report wizard to generate customized reports and track sales data efficiently. The software also includes employee management features, enabling businesses to manage hours worked, vacations, sick days, and security permissions effectively. With AIM, retailers can enhance their retail operations and deliver an exceptional customer experience while maximizing their business potential. The add-on modules, such as rentals, repair and service, purchase orders and lesson and class scheduling, allow retailers to build their own custom solution by selecting and paying only for the features they require. AIM also offers built-in ledger and payables for those that want a fully-integrated accounting system. Retailers seeking a web presence can incorporate Active-e, an e-commerce solution which can help them engage and interact with their online customers.
AIM Software - AIM modules
AIM Software - AIM point of sale
AIM Software - AIM platform overview
AIM Software - AIM service ticket
AIM Software - AIM main menu
AIM Software - AIM manage inventory
AIM video
AIM Software - AIM modules - thumbnail
AIM Software - AIM point of sale - thumbnail
AIM Software - AIM platform overview - thumbnail
AIM Software - AIM service ticket - thumbnail
AIM Software - AIM main menu - thumbnail

AIM pricing

AIM does not have a free version and does not offer a free trial. AIM paid version starts at US$995.00/one-time.

Starting Price:
US$995.00/one-time
Free Version:
No
Free trial:
No

Alternatives to AIM

Clover

3.8 (564 Reviews)
Clover is a POS system designed to help small businesses streamline their operations. The system offers a range of...

Toast POS

4.1 (546 Reviews)
Toast POS is a comprehensive point-of-sale system designed to help your business succeed. It is more than just a tool...

Rain POS

4.1 (134 Reviews)
Rain is an all-in-one point-of-sale, website, and marketing system for small to midsized retailers. Music, dive,...

Epos Now

3.8 (705 Reviews)
Epos Now POS system is an effective business management, sales, and payment system for single-site, multi-site, and...

AmberPOS

4.1 (51 Reviews)
Pacific Amber’s AmberPOS offers a point of sale software solutions to a variety of retail specialties, ranging from...

POS Nation for Retail

4.6 (133 Reviews)
POS Nation is built to support retailers, including specialty businesses such as convenience stores, liquor, wine and...

Linga rOS System

3.4 (39 Reviews)
LINGA is an enterprise-ready cloud-based business platform with 20+ applications in addition to Point of Sale (POS)....

Epicor Propello

4 (5 Reviews)
Epicor retail POS and business management solutions are designed to help independent retailers work smarter, not...

Rezku POS

4.7 (42 Reviews)
Rezku is the premier POS, used by successful restaurants, bars and pizzerias to compete at a higher level, earn new...

Browse AIM Reviews

198 of 198 reviews
Sort by:
Tim
  • Industry: Retail
  • Company size: 2–10 Employees
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 05/09/2018

This software does everything

Pros

It handles almost everything under one roof. This is nice because we don't have to purchase multiple POS systems and record keeping software.

Cons

It can be a lot of steps to complete a task. Version 12 is supposed to be much easier though so I'm looking forward to it.

Holly
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 17/11/2020

Pleased!

Overall we are very happy with AIM for our business. The tech support is awesome! They are always ready to help and super friendly. I love that they can remote in and show us what to do.

Pros

We have been using the contract module side of AIM for our instrument rental contracts to keep track of monthly payments since the beginning of our business in 2004. We pulled away for a brief stint to try another company and it was a disaster. The instrument rental contracts are the bread and butter of our business. If it fails, we fail. If the customer doesn't feel like they can trust us with their personal info because the system fails, we fail. It's a reflection on us. We came back to AIM in 2019 and went all in with the full point of sale system and we've never looked back. We highly recommend AIM.

Cons

We do wish that there weren't so many steps to follow. Seems like there is a huge learning curve to this program. Once you live it and breath it like it do it's one thing. But my employees tend to make mistakes often because they miss a step.
And for example: having to get out of one frame and into another one for the same customer with a different question about their account is sometimes frustrating.
Also. I really wish that an email went out immediately to my rental contract customers on autopay when their card is declined. The ability is there, as they receive an email immediately when the payment goes through, but not when it declines. This would help our collection dept out tremendously if this option was implemented.

Mike
  • Industry: Retail
  • Company size: 11–50 Employees
  • Review Source Show more details
Value for Money
0
Features
5
Ease of Use
4
Customer Support
0

5.0
Reviewed on 21/02/2018

It helps run all the segments of my business

We have been using the program since 1998. The DOS version

Pros

The modules that correspond to each segment of my business work well. The fact that I can purchase as few or as many as I need is nice.

Cons

The program procedures are not always intuitive
Web design in the program that interfaces with AMSi is difficult

Kellie
  • Industry: Sporting Goods
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 22/09/2022

Product Review

My overall experience has been great. From the beginning the help to set this program up for our needs was challenging but very successful. Josh, our salesman has been nothing but helpful and informative and always replys quickly and is always checking in. That is very important to us, someone who takes the time to email every so often to check in and make sure everything is going well. If we have a question he always responds quickly.

Pros

The more we use the software the more we learn and love the product. We use this software everyday runnig reports, for our POS, inventory, and much more. We love the button feature to make everyday use easy.

Cons

I find that it is hard to find a credit card company that is compliant with AIM.

Alternatives Considered

QuickBooks Desktop

Reasons for Choosing AIM

Firearm friendly, customizable to our needs, range compliant.

Reasons for Switching to AIM

Again, firearm friendly, customizable to our needs, range compliant, easy to use, and the customer service.
Al
  • Industry: Sporting Goods
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 09/05/2023

AIM Software and POS System for retail sales

Positive! Their customer support is exceptional. Their Tech staff are very knowledgeableand patient. In 45-60 seconds, I can be on a call with an English speaking technical representative who knows the Tri-Tech/AIM system.

Pros

Quickly execute sales, tracking serialized inventory and sales is detailed and quick.

Cons

There are a million features! It was overwhelming in the beginning to decide which ones were going to be essential for our business.

Related categories

powered by