AIM
About AIM
AIM pricing
AIM does not have a free version and does not offer a free trial. AIM paid version starts at US$995.00/one-time.
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- Industry: Retail
- Company size: 2–10 Employees
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This software does everything
Pros
It handles almost everything under one roof. This is nice because we don't have to purchase multiple POS systems and record keeping software.
Cons
It can be a lot of steps to complete a task. Version 12 is supposed to be much easier though so I'm looking forward to it.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Pleased!
Overall we are very happy with AIM for our business. The tech support is awesome! They are always ready to help and super friendly. I love that they can remote in and show us what to do.
Pros
We have been using the contract module side of AIM for our instrument rental contracts to keep track of monthly payments since the beginning of our business in 2004. We pulled away for a brief stint to try another company and it was a disaster. The instrument rental contracts are the bread and butter of our business. If it fails, we fail. If the customer doesn't feel like they can trust us with their personal info because the system fails, we fail. It's a reflection on us. We came back to AIM in 2019 and went all in with the full point of sale system and we've never looked back. We highly recommend AIM.
Cons
We do wish that there weren't so many steps to follow. Seems like there is a huge learning curve to this program. Once you live it and breath it like it do it's one thing. But my employees tend to make mistakes often because they miss a step.
And for example: having to get out of one frame and into another one for the same customer with a different question about their account is sometimes frustrating.
Also. I really wish that an email went out immediately to my rental contract customers on autopay when their card is declined. The ability is there, as they receive an email immediately when the payment goes through, but not when it declines. This would help our collection dept out tremendously if this option was implemented.
- Industry: Retail
- Company size: 11–50 Employees
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It helps run all the segments of my business
We have been using the program since 1998. The DOS version
Pros
The modules that correspond to each segment of my business work well. The fact that I can purchase as few or as many as I need is nice.
Cons
The program procedures are not always intuitive
Web design in the program that interfaces with AMSi is difficult
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Product Review
My overall experience has been great. From the beginning the help to set this program up for our needs was challenging but very successful. Josh, our salesman has been nothing but helpful and informative and always replys quickly and is always checking in. That is very important to us, someone who takes the time to email every so often to check in and make sure everything is going well. If we have a question he always responds quickly.
Pros
The more we use the software the more we learn and love the product. We use this software everyday runnig reports, for our POS, inventory, and much more. We love the button feature to make everyday use easy.
Cons
I find that it is hard to find a credit card company that is compliant with AIM.
Alternatives Considered
QuickBooks DesktopReasons for Choosing AIM
Firearm friendly, customizable to our needs, range compliant.Reasons for Switching to AIM
Again, firearm friendly, customizable to our needs, range compliant, easy to use, and the customer service.- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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AIM Software and POS System for retail sales
Positive! Their customer support is exceptional. Their Tech staff are very knowledgeableand patient. In 45-60 seconds, I can be on a call with an English speaking technical representative who knows the Tri-Tech/AIM system.
Pros
Quickly execute sales, tracking serialized inventory and sales is detailed and quick.
Cons
There are a million features! It was overwhelming in the beginning to decide which ones were going to be essential for our business.
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