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description: Review of UpMetrics Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: UpMetrics | Reviews, Pricing & Demos - SoftwareAdvice GB
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# UpMetrics

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> Impact reporting doesn't have to be a headache. &#10;&#10;UpMetrics is a purpose-built platform that supports the complete impact data lifecycle, from defining what you'll measure to sharing what you've learned. Replace the patchwork of disconnected tools with a single platform that unifies framework design, data collection, reporting, analysis, and external storytelling. &#10;&#10;Foundations get better data with less grantee burden. Impact investors get LP-ready dashboards without manual wrangling. Nonprofits spend less time on paperwork and more time delivering mission. &#10;&#10;The result: better data quality, faster insights, and a compelling fundraising story you can actually stand behind.
> 
> Verdict: Rated **4.8/5** by 36 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 36 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: UpMetrics

## Commercial Context

- **Pricing model**: Flat Rate
- **Pricing Details**: Contact UpMetrics for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Categorisation/Grouping
- Collaboration Tools
- Customisable Branding
- Customisable Dashboard
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Dashboard Creation
- Data Coding
- Data Collection
- Data Connectors
- Data Import/Export
- Data Synchronisation
- Data Visualisation
- Drag & Drop

## Integrations (2 total)

- Fluxx Grantmaker
- Google Sheets

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Qualitative Data Analysis Software](https://www.softwareadvice.co.uk/directory/4695/qualitative-data-analysis/software)

## Related Categories

- [Qualitative Data Analysis Software](https://www.softwareadvice.co.uk/directory/4695/qualitative-data-analysis/software)
- [Charity Software](https://www.softwareadvice.co.uk/directory/4280/nonprofit/software)
- [Reporting Tools](https://www.softwareadvice.co.uk/directory/4284/reporting-tools/software)

## Alternatives

1. [Google Analytics 360](https://www.softwareadvice.co.uk/software/137155/google-analytics) — 4.7/5 (8089 reviews)
2. [Microsoft Power BI](https://www.softwareadvice.co.uk/software/23530/microsoft-power-bi) — 4.6/5 (1870 reviews)
3. [Tableau](https://www.softwareadvice.co.uk/software/1940/tableau) — 4.6/5 (2348 reviews)
4. [Better Reports](https://www.softwareadvice.co.uk/software/216772/better-reports) — 4.9/5 (167 reviews)
5. [Quire](https://www.softwareadvice.co.uk/software/437278/quire) — 4.8/5 (136 reviews)

## Reviews

### "Great Product" — 5.0/5

> **Verified Reviewer** | *16 December 2020* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: The product is easy to use \&amp; really helps capture \&amp; report our impact through data.
> 
> **Cons**: The features provide everything we need so there’s no real downside.
> 
> Great product, great customer service \&amp; great data reporting.

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### "UpMetrics - Highly recommended for schools and youth based programs" — 5.0/5

> **Alec** | *15 December 2020* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: The UpMetrics platform has been very impactful for my organization. It has turned us into a data driven organization in less than one year. It is incredibly easy to use and doesn't require a staff member who is especially knowledgeable in using programs like this. I believe the customer service is the best part about using UpMetrics. Their team members are available anytime you need them and have really become an extension of our staff. I would highly recommend using their platform.
> 
> **Cons**: I'm completely happy with what the platform offers. I know that they will always be looking to make improvements to their system, but even if they didn't I would be satisfied.
> 
> The experience has been transformational. We now have a tool to help drive both programming and fundraising decisions. I can't speak about it highly enough.

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### "UpMetrics Review\_L.E.A.D., Inc." — 4.0/5

> **Kelli** | *9 December 2020* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: I appreciated being able to use the software to track our COVID-19 outreach. It helped us track expenditures and report out impact.
> 
> **Cons**: I'm not quite sure how to use the educational data part of the software. I'm not sure how to gather attendance and behavior data.
> 
> If not for Greg's support, I wouldn't know how to use UpMetrics or how to see its benefit to my organization.

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### "Education Nonprofit is a Big Fan of UpMetrics\!" — 5.0/5

> **Rolland** | *4 January 2021* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: The platform is quite easy to use, and I rely on the aggregated and organized data on a regular basis - including but not limited to providing updates to our Board of Directors on how our work is progressing.  We're also able to access and review our data in such a way that informs what supports our staff members need, and how to target resources accordingly.&#10;&#10;In addition, their team and customer service is fantastic. They are readily available, and solutions-oriented - particularly when our nonprofit presents some unique challenges to solve\!
> 
> **Cons**: The one downside I can note is that they discontinued another product that connected to UpMetrics that we really used religiously. They produce good products - even the ones that have been phased out\!

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### "Greatly enhanced our ability to understand and share data\!" — 5.0/5

> **Jessica** | *15 December 2020* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: The system we have been working in to run our reports is outdated - not only does it not always provide reliable data, it also is not visually exciting. Using UpMetrics allows us to have much more accurate and visually appealing data that is easily sharable with internal and external stakeholders. When I'm working on reports, I love being able to add widgets as I need to find the specific data I am looking for.
> 
> **Cons**: It's not necessarily something I like least, but it still does take time to get used to it. Though it has immensely increased our capacity for data and evaluation, it is still a system like any other that takes time to learn. If I could go back, I wish that I had thought more intentionally about how our entire team would use it and what we would want out of it. We have definitely settled in much more to it now.
> 
> I love the UpMetrics team\! Not only are they all so nice and easy to work with, but they are incredibly patient with us. It's taken our org some time to really get into a groove with the software and really hone in on what we want to measure and how.  I feel like our org has started and stopped a bit with how we are using the software (in part due to staff transitions and COVID) and the team has been with us every step of the way. I genuinely look forward to my check ins with their team and always feel so supported.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/242671/upmetrics)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/242671-UpMetrics/> |
| en-AU | <https://www.softwareadvice.com.au/software/242671/upmetrics> |
| en-GB | <https://www.softwareadvice.co.uk/software/242671/upmetrics> |
| en-IE | <https://www.softwareadvice.ie/software/242671/upmetrics> |
| en-NZ | <https://www.softwareadvice.co.nz/software/242671/upmetrics> |

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