About Concord

Concord is a contract management system that helps all companies manage the entire lifecycle of their contracts—from creating contracts all the way through managing renewals post-execution. Users can draft a contract from a template and then use Concord to manage all contract negotiations— redline, comment, and chat with counterparties all on the same platform. Concord’s legally-binding e-signature fully executes contracts right within the system. Concord's approval workflows enable multi-step and conditional approvals for any contract type, allowing businesses to move their approval process to one location. Concord’s Salesforce integration helps sales teams generate contracts and close deals faster. And while users can upload an unlimited number of contracts to Concord, Concord also integrates with Google Drive, Box, and Dropbox for additional back-up storage. Other features include deadline and renewal alerts, automatic document versioning, bulk upload legacy documents, and role-based permissions.
Concord Software - Concord new documents
Concord Software - Concord approval workflows
Concord Software - Concord electronic signature
Concord Software - Concord version control
Concord Software - Concord clause library
Concord video
Concord Software - Concord new documents - thumbnail
Concord Software - Concord approval workflows - thumbnail
Concord Software - Concord electronic signature - thumbnail
Concord Software - Concord version control - thumbnail
Concord Software - Concord clause library - thumbnail

Concord pricing

Concord has a free version and offers a free trial. Concord paid version starts at US$17.00/month.

Starting Price:
US$17.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Concord

CobbleStone Contract Insight

CobbleStone Contract Insight provides enterprise CLM software that has been selected by thousands of contract and...

Concord Reviews for UK Users

Feature rating

Value for Money
4.6
Functionality
4.3
Ease of Use
4.5
Customer Support
4.6
5 reviews of 197 View all reviews
Edouard
Edouard
  • Industry: Market Research
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2022

A great product that literally works every time.

Pros

The best thing about Concord is simply that whatever the situation: 1 to 120 signatures, desktop or mobile, short documents or heavy shareholder agreements, etc... it never fails.

Cons

I'd love a concord app that allows me to sign with my biometric signature and be notified whenever I have something to review and sign.

Response from Concord

Hey Edouard,

We're thrilled to hear you enjoyed your experience. Thank you for sharing your opinion.

Thank you,
Concord Team

Replied 17/01/2023
Jennifer
  • Industry: Warehousing
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/09/2019

Practical, effective and user friendly system

Overall we are very satisfied with Concord. We have about 20 users at this moment and everybody has had a positive experience so far. As with every new system, some questions have come up, but our Customer Success Manager,representative, is always very responsive and always provides effective solutions to our concerns.

Pros

Easy to navigate platform
Electronic signature
Offers third party access
Ability to track changes and set lifecyle

Cons

The transition from our previous system to Concord took a little longer than we expected but we are very pleased with the system overall.

Alternatives Considered

CobbleStone Contract Insight

Reasons for Choosing Concord

Policytech was a great Contract management system but did not offer other features that we were looking for at the moment, such as third party access and electronic signature.

Switched From

PolicyTech

Reasons for Switching to Concord

We did not like their platform and they had electronic signature as an add on only.
Katie
  • Review Source
Value for Money
1
Features
1
Ease of Use
5
Customer Support
1

1
Reviewed on 23/03/2017

Got custom fields you need to access? Run away!!

We contracted with Concord over a year ago and have experienced two very disappointing situations:

(1) We started working with Concord in April of 2016. We were guaranteed connection to our custom Salesforce fields within 30 days before we signed our contract in June (only out-of-the-box fields are accessible at this time). Once those 30 days passed, we still were not able to connect custom fields and were then 100% gold star guaranteed it would be working by the end of 2017 (note this is still seven months after initial promise). As of March 2017, we are still not able to connect to the custom fields. We have been paying for a severely handicapped service all this time with no offer of account credit, or any sort of response as to when the custom fields will actually be available. On top of that...

(2) One of our users that we have been paying for is not able to connect his API key at all to the Concord platform. We have been in contact with their Customer Service department at least a dozen times regarding this and keep getting the same general response that the tech team is "working hard to investigate the issue". To add insult to injury, our last two emails requesting a response have not received any response. It's been over 30 days since they last responded at all.

We feel ignored, lied to and very disrespected as a customer. The saddest part is that we really love everything else about the platform! But if it won't connect to the fields we need, or connect to our user at all, it's not valuable and causing productivity issues.

Get it together Concord. At least RESPOND to your customers. And if you are going to promise something to a customer to get them to sign a contract, FOLLOW THROUGH.

Edouard
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/10/2022

Best in class tool to sign and manage your contract with your clients

Now I like to manage my contract and follow signature process with my clients.

Pros

The UX to use template to create a new contract in it. Also the process to sign: simple, easy to use and mobile first.

Cons

The document management should be improve in the future but it is very ok for now.

Response from Concord

Hey Edouard,

Thank you for your feedback! We're glad you enjoyed your experience and we'll work hard to improve the areas you mentioned.

Thank you,
Concord Team

Replied 17/01/2023
Hannah
  • Industry: Legal Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 22/07/2021

One stop shop

Concord is great, don't know what we'd do without it!

Pros

This product has everything in one place. Negotiate, sign, and store all within Concord.

Cons

The system sometimes glitches, it can be difficult to use.

Alternatives Considered

Adobe Acrobat Sign and Docusign

Reasons for Switching to Concord

I didn't realize that you couldn't redline in other products, or view the changes in real time, or even see messages from the negotiation. I like how Concord is like a live document, you can see changes made by a client immediately.

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