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description: Review of Carepatron Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Carepatron | Reviews, Pricing & Demos - SoftwareAdvice GB
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Breadcrumb: [Home](/) > [Podiatry Software](/directory/4755/podiatry-software/software) > [Carepatron](/software/241061/care-patron)

# Carepatron

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> Carepatron is a beautiful, easy, and affordable practice management software built for healthcare teams and the people they serve.&#10;&#10;Whether you’re a solo practitioner or part of a team, Carepatron helps you run your practice seamlessly with online booking, health records, tasks, notes, chat, video, AI, and more—all in one place.&#10;&#10;With easy customization in just a few clicks, Carepatron empowers practices of every size to deliver services more efficiently, save time, and achieve better outcomes.
> 
> Verdict: Rated **4.4/5** by 859 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 859 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Carepatron
- **Founded**: 2019

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Limited-time offer: 50% off for 6 months + additional 20% for yearly subscription
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Care Plan Management
- Case Notes
- Charting
- Chat/Messaging
- Claims Management
- Client Management
- Client Portal

## Integrations (12 total)

- Doxy.me
- FreshBooks
- Google Calendar
- Google Tag Manager 360
- Microsoft Outlook
- QuickBooks Online
- Sage Accounting
- Stripe
- Wave
- Xero
- Zoom Phone
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Podiatry Software](https://www.softwareadvice.co.uk/directory/4755/podiatry-software/software)

## Related Categories

- [Podiatry Software](https://www.softwareadvice.co.uk/directory/4755/podiatry-software/software)
- [Claims Processing Software](https://www.softwareadvice.co.uk/directory/4761/claims-processing-software/software)
- [Dietitian Software](https://www.softwareadvice.co.uk/directory/4720/nutritionist/software)
- [Electronic Medical Records Software](https://www.softwareadvice.co.uk/directory/8/electronic-medical-record-software/software)
- [Social Work Case Management Software](https://www.softwareadvice.co.uk/directory/4089/social-work-management/software)

## Alternatives

1. [EHRYourWay](https://www.softwareadvice.co.uk/software/3789/ehryourway) — 4.9/5 (529 reviews)
2. [TheraNest](https://www.softwareadvice.co.uk/software/390303/theranest) — 4.4/5 (1056 reviews)
3. [SimplePractice](https://www.softwareadvice.co.uk/software/81975/simplepractice) — 4.6/5 (2828 reviews)
4. [Owl Practice](https://www.softwareadvice.co.uk/software/223192/owlpractice) — 4.5/5 (178 reviews)
5. [Alleva](https://www.softwareadvice.co.uk/software/365334/alleva) — 4.5/5 (282 reviews)

## Reviews

### "One Year Carepatron Review Update" — 3.0/5

> **Tanya** | *23 September 2026* | Mental Health Care | Recommendation rating: 4.0/10
> 
> **Pros**: Pros: What do you like most about Carepatron now?&#10;&#10;After using Carepatron for a year, the features I like most are the session transcripts and the different options for creating clinical notes. The transcripts are extremely useful, and having multiple note options makes documentation much easier and more efficient. I also continue to find the platform intuitive and user-friendly.
> 
> **Cons**: My biggest frustration is how Carepatron handles Stripe credit card fees. The processing fee cannot be itemized on the client's invoice or receipt. For example, if my session fee is $150, the client is charged $155.10, but their receipt still shows only $150. The additional fee is only shown to me in a pop-up when I process the payment, not on the client's receipt. This is especially frustrating because clients need accurate receipts to submit to their insurance. As a result, they have to submit both the Carepatron receipt and their credit card statement to show the actual amount charged, which is an unnecessary headache. The only alternative is for me to absorb the processing fee myself.&#10;&#10;I also find the subscription billing unnecessarily unclear. My account shows that I am on the Advanced Plan and that I am receiving a 38.46% discount for the next 12 months, but I cannot find the actual amount I am paying anywhere. The billing section should clearly show the plan price, discount, and final amount being charged
> 
> Overall, my experience with Carepatron has been mixed after a year of use. The transcripts and clinical note features are genuinely useful and are probably the parts of the platform I value most. However, the issues with payment processing, client receipts, and unclear subscription billing have become increasingly frustrating. These are not minor inconveniences when they affect client billing and insurance claims, and I would like to see Carepatron address them. While I still find the platform useful, I am less enthusiastic about it than I was when I first started using it.

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### "Using Carepatron the mostly highs and occasional lows" — 4.0/5

> **Andre** | *23 April 2026* | Alternative Medicine | Recommendation rating: 8.0/10
> 
> **Pros**: I am impressed with the way Carepatron are continually looking to improve the product and the customer support team are excellent and seek to address queries and fix bugs and issues in a timely manner with clear communication at every turn. The product is definitely value for money and great for appointment management. The interface is easy to use on a computer but a bit clunkier on a mobile device and the constant updates on accessing the the system do get a bit frustrating especially on the mobile app. I am not currently using the patient record function.
> 
> **Cons**: The use from a mobile device is often frustrating with slow initial load times followed by an update that then further delays the ability to use the app on the go
> 
> It is more than adequate for my needs and the improvements that have been made to the desktop version have always made my user experience better but I have been frustrated when making or managing bookings on my mobile device.

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### "it was pretty good but i no longer use this product" — 4.0/5

> **Tenequia** | *11 September 2026* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: i liked it because it and a free trial and it was very easy to use. It was very easy to teach employees.
> 
> **Cons**: the only con is that it had alot of glitching a few a few and it became too much of a Hassel. Not being available when I have deadlines due to glitches.

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### "Carepatron for Small OT Clinic" — 5.0/5

> **Ruby** | *3 April 2026* | Medical Practice | Recommendation rating: 7.0/10
> 
> **Pros**: it offers great value for the cost while still providing all the essential features I need in one place. The platform is very easy to use, which makes daily tasks more efficient and reduces the time spent navigating complicated systems. Its patient management tools are especially helpful, allowing me to keep everything organized and accessible, from documentation to scheduling. I also appreciate how simple it is to create and customize templates, which saves time and ensures my notes and workflows are tailored to my specific needs. Overall, it helps streamline my practice without adding unnecessary complexity.
> 
> **Cons**: few workflow limitations that make documentation and administrative tasks more time-consuming than they need to be. For example, goals do not automatically carry over into SOAP notes, which means I have to re-enter or manually reference them each session. When creating intake forms, if I input the child’s name, the signature section defaults to the child rather than the parent, which can be confusing and requires extra steps to correct.&#10;&#10;I also find it inconvenient that I have to create a separate profile for parents instead of having all relevant information under one unified family profile. The claims submission feature is not very user-friendly, which makes billing more cumbersome than it should be. Additionally, I don’t like that other clinicians in the system can see how much I bill patients, as it raises concerns about privacy and internal boundaries.
> 
> its affordability and ease of use, which make it a practical option for managing daily tasks without a steep learning curve. The platform is intuitive and allows me to complete documentation, scheduling, and patient management efficiently. While there are some areas that could be improved, the overall value it provides for the cost and its user-friendly design make it a helpful tool in my practice.

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### "Efficient, User-Friendly EMR with Great Support and Room for Growth" — 5.0/5

> **Amanda** | *31 March 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Carepatron is very user-friendly and intuitive, making it easy to navigate even when managing a full caseload. Appointment management is especially seamless—I’m able to schedule, reschedule, and track sessions with minimal effort. I also really appreciate the ability for clients to book their own appointments, which reduces back-and-forth communication and saves time.&#10;&#10;The platform does a great job supporting client communication and documentation. Sharing documents, sending intake forms, and keeping everything organized in one place has streamlined my workflow significantly. Overall, it simplifies many of the day-to-day administrative tasks that can otherwise become overwhelming.
> 
> **Cons**: One of the biggest challenges is tracking goals. There isn’t a dedicated or intuitive space for goal management, which makes it harder to monitor progress over time within the system.&#10;&#10;Additionally, the signature feature could be improved—it does not save my signature, so I have to re-enter it for each client, which becomes repetitive and time-consuming.&#10;&#10;It would also be helpful to have a centralized location where all completed forms can be viewed together. Currently, forms are only accessible within individual client profiles, which can make it less efficient to review documentation across clients.
> 
> Overall, my experience with Carepatron has been very positive. The platform is easy to use and intuitive, making daily tasks like scheduling, documentation, and communication feel streamlined rather than overwhelming. Appointment management and booking are especially strong features—being able to manage my schedule efficiently while also allowing clients to self-book has been a huge time-saver. Patient management is also well organized, with helpful tools for storing documentation and staying connected with clients. Customer support has consistently been responsive and open to feedback, which makes a big difference. While there are occasional minor issues, the platform is clearly being updated and improved regularly, which I really appreciate and shows they are actively working to enhance the user experience.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/241061/care-patron)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical/care-patron-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/241061/care-patron> |
| en-GB | <https://www.softwareadvice.co.uk/software/241061/care-patron> |
| en-IE | <https://www.softwareadvice.ie/software/241061/care-patron> |
| en-NZ | <https://www.softwareadvice.co.nz/software/241061/care-patron> |

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