About Unifocus

Unifocus is an innovator in workforce management and optimization. Connecting powerful, real-time business insights across labor management, time & attendance, guest satisfaction, and employee engagement solutions ensures operators maximize the operating asset value. Impactful workforce optimization happens when operators are equipped with real-time labor forecasting, budgeting, execution, employee and guest insights. Your workforce is your business’s key differentiating factor. They deliver on your experience standards and guest expectations. They are your biggest asset, and likely your biggest controllable cost. Workforce optimization is more than just scheduling or labor management – it’s where efficiency and compliance meet service. Many labor management tools can simplify hour requirements, but don’t provide the solution to help your managers optimize labor performance or connect the dots from forecast to scheduling to guest experience to revenue growth. The robust collection of software, combined with industry expertise, consulting services, and a performance guarantee, makes Unifocus an effective and reliable integrated solution for optimizing workforce performance. Built for hospitality, restaurants, retail, healthcare, senior living, and any other industry with dynamic staffing needs. Cloud-based tools easily integrate with existing systems.
Unifocus Software - UniFocs tools let you work from any device so you can take your work mobile and make real-time decisions anywhere.
Unifocus Software - Odin is the UniFocus digital assistant, supporting managers with key business insights.
Unifocus Software - UniFocus mobile app allows you to easily reassign shifts
Unifocus Software - UniFocus mobile app allows you to receive time off requests and tardy/call-in notifications
Unifocus Software - UniFocus dashboard lets you view daily schedules at a glance
Unifocus Software - UniFocus time and attendance dashboard gives you real-time business insights to make smarter, better decisions.
Unifocus video
Unifocus Software - UniFocs tools let you work from any device so you can take your work mobile and make real-time decisions anywhere. - thumbnail
Unifocus Software - Odin is the UniFocus digital assistant, supporting managers with key business insights. - thumbnail
Unifocus Software - UniFocus mobile app allows you to easily reassign shifts - thumbnail
Unifocus Software - UniFocus mobile app allows you to receive time off requests and tardy/call-in notifications - thumbnail
Unifocus Software - UniFocus dashboard lets you view daily schedules at a glance - thumbnail

Unifocus pricing

Unifocus does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Unifocus Reviews for UK Users

Feature rating

Value for Money
4.2
Functionality
4.1
Ease of Use
4.2
Customer Support
4.1
5 reviews of 51 View all reviews
Victor
Victor
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
0

4
Reviewed on 23/12/2024

You can try it and see for yourself

Pros

What has been my beneficial feature is the customizable reports of the scheduled work performance.

Cons

This tool is abit harder to setup and configure.

Sasha
  • Industry: Hospitality
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
0

4
Reviewed on 07/09/2023

Unifocus is a Great Application

Very good and over the course of the years that I have been using it, there have been quite a few updates which have made it easier to use.

Pros

I find the most useful features are the attendance management, so tracking when people have called in sick or have been on holiday or going on holiday. The fact that employees can submit holiday request through the app, which streamlines the process and also being able to approve shifts and check when employees have clocked in and out.

Cons

The scheduling of employee shifts every month is very time consuming and takes many hours. Although they have features to do automatic examples it does not apply to the business as we have to change shifts very regularly and sometimes last minute.

Verified Reviewer
  • Industry: Hospitality
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Functionality
3
Ease of Use
4
Customer Support
1

2
Reviewed on 28/02/2023

This app has potential but it has a long way to go

mid. has potential but currently very frustrated. unexceptional

Pros

I love the fact that i can track my hours as an hourly employee and notify managers of any discrepancies. in addition to this i have the possibility to notify managers in advance when i need time off.

Cons

Unfortunately the app has always been very buggy. however, lately its been much worse. For at least a month now, I have not been able to view my past timecards to check my paystubs. Additionally, the application has no way to notify team-members or anyone that could help from the app developer/company side.

debra
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 03/01/2025

I would recocommend this app

I like how you can access this software via a website, and it doesn't have to be installed on your computer.

Pros

I like the easy simple interface and easy labor forecasting

Cons

Some details are not available using the app

Samantha
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 28/11/2023

Number one

Pros

Easy to use.
Easy to install.
Plenty of uses

Cons

Sometimes the system crashes and they dont list updates right away

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