Unifocus

If you're a hotel manager juggling spreadsheets, outdated systems, and last-minute shift changes, Unifocus was built for you. Whether you run a boutique resort, a multi-property chain, or oversee departments like housekeeping, F&B, and events—Unifocus offers a smarter, simpler way to manage your people and daily operations. Who It’s For Unifocus is built for hospitality leaders who wear many hats. From general managers and department heads to HR and regional ops, it helps streamline scheduling, labor tracking, compliance, and task execution. If you manage teams across multiple sites or regions with complex labor laws and multilingual needs, Unifocus is flexible enough to handle it. Why Unifocus Stands Out 1. Built for Hospitality Unifocus isn't retrofitted HR software—it's purpose-built for hotels. It understands variable demand, tipping structures, and the unique service dynamics of hospitality environments. 2. All-in-One Platform Labor management and task operations live in one place. From forecasting and mobile punching to room inspections and service recovery, Unifocus replaces multiple disconnected systems. 3. Demand-Based Scheduling Using AI and real-time PMS/POS data, Unifocus forecasts staffing needs down to 15-minute increments, helping you schedule with accuracy—reducing costs while maintaining service levels. 4. Empowered Mobile Experience Team members use the app to check schedules, swap shifts, clock in/out, and request time off. Managers fill shifts, approve requests, and track attendance—all from their phone. 5. Real-Time Dashboards & Insights Monitor labor cost trends, compliance violations, and department performance across one or many properties. Use filters to make decisions with clarity and speed. Support That Stays With You Quick Onboarding & Flexible Rollout Choose self-installation or guided implementation. Training tools, webinars, and in-app resources help your team hit the ground running. 24/7 Global Support With service centers in the U.S., U.K., India, and Singapore, you’re never without help. Our experts are hospitality-focused and understand your operational realities. Dedicated Success Team You’ll be paired with a Customer Success Manager who knows your goals and helps you get ongoing value from the platform. Key Features AI-Powered Labor Forecasting Automated Scheduling with Work Rule Compliance Time & Attendance via Mobile, Biometric & Web Multi-property & Multi-department Planning Task Management for Housekeeping, Maintenance & More Service Recovery & Room Inspection Tools Configurable Alerts (OT, no-shows, shift gaps) Integrations with PMS, POS, HRIS, Payroll (e.g., Oracle, Agilysys) Secure SSO Access, Role-Based Controls SOC 1 & SOC 2 Certification GDPR-Compliant Data Handling Multilingual Mobile Interface Why Hotels Choose Unifocus Time Saved: Hours reclaimed every week from streamlined scheduling and operations. Lower Labor Costs: Eliminate unnecessary OT and overstaffing. Happier Teams: Mobile empowerment reduces friction and improves retention. Better Guest Service: Right-size staffing improves response times and guest satisfaction. Unifocus gives hospitality leaders clarity, control, and confidence. If you’re ready to modernize your hotel operations and take care of your people like never before, explore Unifocus today.